• LittleNatural

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

LittleNatural has a rating of 1.13 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. LittleNatural ranks 289th among Kids Clothes sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
See all photos
How would you rate LittleNatural?
Top Critical Review

“SCAM ROYALE”

Erika M.
7/9/20

Do NOT give these people your business. Total scam. I ordered "free" baby moccasins from them (pay 10.00 shipping fee only) in early March, it is now July 9th and I've received nothing but useless correspondence with "katherine" who keeps stringing me along. My item has been in China since march. Hasn't moved. I know it's only 10 bucks, but it's incredibly annoying and dishonest. Stay away!

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user jacquelynk9
1 review
8 helpful votes
October 15th, 2018

I ordered four products three of which I received the last product I never received. When I attempted to email and send messages via messenger to little natural company I never received any response. Therefore because of the type of shipping and lack of response I am left to assume that I am just out of what I paid for a product I never received.

Thumbnail of user sarahc221
2 reviews
6 helpful votes
September 12th, 2018

I will begin with saying that there's nothing particularly "wrong" with this brand, only that I think they're cheap money grabbers. With "Natural" in their name, and using phrases like "vegan leather" in their descriptions, you get the impression that they're using safe, quality materials, crafted by a passionate independent business... yet I ended up with a product made of cheap, synthetic material shipped to me in nothing but a plastic bag from China.

The shoes are cute and stylish, but poorly designed and I doubt they'll hold up well at all. There's no slip-proofing on the bottom of the shoe that I ordered (Nubucks)... it's slippery synthetic-suede all around, which makes me nervous to have an uncoordinated toddler to run around in. They smell a bit odd as well. Their quality is comparable to $5 shoes at Walmart, yet are valued at $14 + shipping! I got them during a promotional "free" sale, yet I still spent $7 on shipping... I seriously doubt it costs that much to ship a 3 oz item, but I'm only basing that on a plethora of other order experiences from China. If $7 was a flat rate, I would understand... but shipping stacks PER item. That'd be $14 shipping for 2 items weighing no more than 8 oz combined. Baby clothes are incredibly light weight and therefore dirt cheap to ship, so they're clearly making bank on the shipping charges... that just seems like a cheap marketing practice.

Again, this company isn't "bad"... they deliver what they say they will, even if they may make some misleading claims/implications. I wanted to be supportive of an independent company, but they've got to be competitve in one way or another (either in quality or price) otherwise I may as well take my business to Amazon or Walmart where my expectations are accurate because their prices match their quality.

Thumbnail of user erikam154
1 review
1 helpful vote
July 9th, 2020

Do NOT give these people your business. Total scam. I ordered "free" baby moccasins from them (pay 10.00 shipping fee only) in early March, it is now July 9th and I've received nothing but useless correspondence with "katherine" who keeps stringing me along. My item has been in China since march. Hasn't moved.
I know it's only 10 bucks, but it's incredibly annoying and dishonest. Stay away!

Thumbnail of user kristinab127
1 review
1 helpful vote
May 12th, 2020

Saw an ad for this company on Facebook. Placed an order back early March 2020. Today is May12 and still have not received product. Sent an email back in April and got a reply my order was shipping out from China and on it's way to a facility here and I've yet to still receive my items let alone any personal updates from the company on updates/apologies for delays.
Will never order from them again. Highly advise others take note and save their money for honest reputable companies.

Thumbnail of user cb578
1 review
1 helpful vote
April 23rd, 2020

I ordered shoes over a month ago, they were supposed to be buy one get one free. However I still have not received a tracking number or anything. I've contacted them and they just keep apologizing saying my order is sure to be on its way. I asked for a refund and of course I'm not going to get that but trust me I will never ever purchased anything from these people

Thumbnail of user micheles586
1 review
1 helpful vote
June 1st, 2020

I ordered some baby shoes April 27th it is now June 1st and still havent received them. Wrote to them once and they told me they were getting ready to ship. They never update or give u a tracking number. I am so dissatisfied with this company i will never order from them again. I have ordered other items from other places way after this and have already received my product. There is no reason they should take this long! Take care of your customers or lose them As you have done me! Grrrrr!

Thumbnail of user rubyr65
1 review
6 helpful votes
March 19th, 2020

I order 4 items back in January, we are now in March and I have not received anything from this company. I emailed twice already inquiring about the items as I got an email stating items were on the way back in January. I never got a response. Will NEVER order from here. If it sounds to good to be true probably is!

Thumbnail of user at212
1 review
0 helpful votes
June 22nd, 2021

I ordered a 2 "free" pairs of shoes from Little Natural. They sent me the wrong sizes, so I tried to reach out to the company directly 3 different times, but there was no responses to any of my inquiries or emails. I ended up escalating the issue to PayPal (thankfully I paid through them), and it is now being reviewed and I'm requesting a refund for the shipping charges I paid. Do NOT purchase from Little Natural - their site claims they respond within 24 hours, but they DO NOT. So if you ever have any issues with your order, you won't be hearing back from them at all; even though I'm still receiving their marketing emails for "free" items.

Tip for consumers:
Do not order, they do not respond to their customers.

Products used:
None - they sent me the wrong size and didn't respond back about exchanging them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user judithh215
1 review
7 helpful votes
February 19th, 2020

I ordered 3 items on a promotion to pay the shipping only which was only $15... however, I never received the items... when I emailed to inquire they replied with a standard response on how to track the order... when I emailed them to say the Canada Post had no order and asked it they would re send or credit me... they did not reply - even after a few tries...

Thumbnail of user laurenh291
1 review
1 helpful vote
June 12th, 2020

This is one of those ridiculous companies with products coming from China that just keep stringing you along in emails, saying the shipping is taking longer & they are sorry. If I actually RECEIVE my order, I will be amazed! But I am sure the only way I will even have a chance of getting ANY of the 3 items on my order will be by me continuing to write scathing emails to them, letting them know how scammed I feel! DON'T EVER GET INVOLVED WITH LITTLE NATURAL!

Thumbnail of user emilyb561
1 review
1 helpful vote
June 22nd, 2020

I placed an order over 60 days ago. I had emailed customer support for an order status and they sent a poorly written, automated email about it taking up to 60 days to deliver products because of the pandemic and I need to exercise patience, and that I should not worry that the tracking was not showing any movement "because sometimes people hold things for safety measures"? They advertised free baby shoes and a hat, all I had to pay was $10.55 in s+h. They took my money and never shipped a thing. I reported them to BBB as well, but it looks like this is a common problem and they are still operating online. 100% international scammers.

Thumbnail of user karenc1126
1 review
2 helpful votes
April 27th, 2020

I ordered outfits for my grandchild 1st easter. Now 5 weeks later they tell me it can take up to 2 mths. My child will have outgrown them. I asked to cancel and they refused stating I have to wait for the items to arrive THEN send back for refund. Their refund policy is only 60 DAYS

Thumbnail of user gias18
1 review
1 helpful vote
May 6th, 2020

I ordered 2 pairs of shoe and a hat. BOGO on shoes in March. I have emailed them twice with no response from them.

Thumbnail of user courtneyr144
1 review
2 helpful votes
August 19th, 2020

I orderes 3 items and did not recieve asked them why never gor a refund or my items they have now blocked me on social media

Thumbnail of user kayleej2
2 reviews
1 helpful vote
April 17th, 2020

They won't let you cancel once you order but they fail to mention the shipping estimation of 1-3 weeks is soooo inaccurate. It's been a month and my shipment hasn't even been DELIVERED to a shipping facility. When asked about this they basically said since they bought postage it counts as "shipped" and that even though it'll exceed the estimated shipping it doesn't matter so they won't issue a refund or anything DESPITE IT STILL BEING AT THEIR FACILITY. So now I had to order backup because I most likely won't see it for another two months

Thumbnail of user kylieb42
1 review
3 helpful votes
February 18th, 2020

It's been over a month, my money's been taken out of my account, and NOTHING. All I get is an automated response when asking questions about the status of my order. GIANT SCAM

Thumbnail of user christinap262
1 review
0 helpful votes
May 27th, 2020

I placed an order moths ago and have received NOTHING not even an email regarding it. This whole website is a scam..

Thumbnail of user briannem13
1 review
5 helpful votes
January 31st, 2020

BUYER BEWARE! Do not order from them. I placed my order, they processed it and took the money out from my account and never shipped my items! They will not answer emails as well in regards to it. Very disappointed in this company.

Thumbnail of user johannec10
1 review
0 helpful votes
June 14th, 2020

Has been almost 2 months, is this company legitimate? I've messaged and emailed the company asking about delivery; response was "it should be delivered shortly"! Yes

Thumbnail of user lisab1101
1 review
3 helpful votes
December 8th, 2019

My order was shipped to a completely different state. I have emailed them and reached out via Facebook and get the standard "we'll check into this matter" response. It's going on 6 months now and still no response or refund. Reported them to the Better Business Bureau

Thumbnail of user elenib5
2 reviews
4 helpful votes
October 22nd, 2019

I saw an ad on facebook i think of the company, and they had a promotion going on, where you would get a pair of baby shoes if you paid shipping only. I paid for shipping $10.50, but never received the item. Contacted them and noone ever responded. I had to make an appeal to PayPal, who made them send me part of the order. Took over a month and the shoes are not that "natural" either. Chinese product, and shipping is from China, no customer service. Don't pay anything this place.

Thumbnail of user morganr61
1 review
3 helpful votes
November 29th, 2019

I ordered from this company and accidentally ordered 2 of the same color
Items. It took them days to get back with me and by that time they had already shipped my items and told me there's nothing they can do! Now I've messaged them several times to see how we can handle this and they keep reading my messages and not replying! DO NOT BUY ANYTHING FROM THEM!

Thumbnail of user susang1487
1 review
0 helpful votes
July 6th, 2020

I PLACED AN ORDER ON MAY 3.2020 AND STILL HAVEN'T GOTTEN MY ORDER. EMAILED THE COMPANY AND TOLD THEM I WANTED MY MONEY BACK AND WAS TOLD MY ORDER SHIPPED AND COULDN'T GET MY MONEY BACK. EMAILED AGAIN AND WAS TOLD I HAD TO WAIT UNTIL JULY 3,2020 TO GET MY MONEY BACK. WELL IT IS JULY 6,2020 AND SYILL NO ORDER, NO MONEY. GOT AN EMAIL YESTERDAY SAYING THEY WOULD LOOK INTO IT. I DON'T THINK I WILL GET MY ORDER OR MY MONEY BACK. LUCKY FOR ME IT WASN'T ALOT. PLEASE WHOEVER TEADS THIS DON'T BUY FROM THEM! I HAD TO RATE THIS COMPANY TO BE ABLE TO SUBMIT. THEY COMPANY DOESN'T DESERVE A RATING!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about LittleNatural?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LittleNatural?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business