• LivePerson

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Overview

LivePerson has a rating of 2 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. LivePerson ranks 948th among Marketing sites.

  • Service
    44
  • Value
    44
  • Quality
    44
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate LivePerson?
Top Positive Review

“LivePerson is amazing”

Wayne P.
5/15/18

I've used Kasamba services for years now and the advisors have never disappointed. I do not understand the negative reviews that I am seeing here. I've received a lot of compassion, guidance and honest advice from Kasamba's advisors over the years and I'll continue using them in the future. Thanks, Kasamba!

Top Critical Review

“Scammers”

Candy W.
9/7/23

They are nothing but scammers. None of their advisors can give a good reading. Now, I won't be using this site again.

Reviews (58)

Rating

Timeframe

Other

Thumbnail of user fofoy
1 review
5 helpful votes
January 17th, 2015

This is a fake website. They stole my money, by holding it, and they do not want to refund it back. I have sent many emails, but no response. Be aware of using this cheated website.

Thumbnail of user miltm
1 review
0 helpful votes
July 6th, 2016

The only difference between a good one and a bad one is the good one is better able to fool a client, or even themselves, they actually have abilities never proven to exist when scientifically tested. If you have a personal problem the counselors on the site actually have professional training and knowledge of how the real world works. If you go to psychics for predictions you are wasting your money and no professional counselor would ever tell you they can do that. They can provide the likely probabilities something might happen once they have information from a client... e.g., a relationship succeed or fail. But no one is totally accurate even in this modest effort. I am a counselor and occasionally get clients who are refugees from psychics. Very sad and it is necessary to re-educate them about how the future cannot be known from the present or gimmicks (Tarot, astrology etc.)

Thumbnail of user candyw106
8 reviews
0 helpful votes
September 7th, 2023

They are nothing but scammers. None of their advisors can give a good reading. Now, I won't be using this site again.

Products used:
Psychic readings

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Thumbnail of user non130
38 reviews
75 helpful votes
July 20th, 2015

I'm sorry but asking for money makes me doubt that there are any true psychics to be found.

Thumbnail of user elmera6
1 review
3 helpful votes
October 6th, 2015

Very generic reading... I asked what month and pay for a new job. She gave me 5 different options with great pay. Not good

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Thumbnail of user kurty
1 review
1 helpful vote
October 15th, 2015

Painfully slow typer. And im not sure about what she was saying it was hard to understand. Sorry.

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Thumbnail of user raymondm40
1 review
1 helpful vote
October 13th, 2015

So strange reading, most of the time he talked about planets and signs first yes and then no... a mess.

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Thumbnail of user brendas51
1 review
3 helpful votes
October 13th, 2015

Well we were haveing trouble geting to the point and were cut off before getting an over all finished answer

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Thumbnail of user eddieh23
1 review
2 helpful votes
October 8th, 2015

Very short with answers and dose not let your have a question if u dont understand. I dont think i will u this person again. Sorry Angel Wolf

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Thumbnail of user juant17
1 review
2 helpful votes
October 12th, 2015

Did not answer all of my questions and I am still seeking answers. Very short reading.

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Thumbnail of user jamesm329
1 review
2 helpful votes
October 19th, 2015

I'm sorry but did not enjoy this reading at all or the expense. To slow, not making sense and not comforting at all. Sorry but how I feel.

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Thumbnail of user jacobf24
1 review
2 helpful votes
October 17th, 2015

Normally, if I am not satisfied with a reading, I will not rate the reader, but I am terribly disappointed with the vague and very confusing reading that I've received. I have re-read this reading a few times before giving a rating, and this is my final conclusion... There was no insight or detail, and I am no more enlightened after the reading than I was before the reading-- in fact, it left me feeling very confused. I did not feel that we have had a good connection, but the reader did not acknowledge this lack of connection, so money was wasted here for me. I will tell you that I have had a reading previously with Destinyteller, which seemed to be better at that time, and it was that reading that made me return. However, I will be pursuing a refund with Kasamba as a result of the poor service in this reading. Was just totally Bogus.

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Thumbnail of user waynep73
1 review
0 helpful votes
May 15th, 2018

I've used Kasamba services for years now and the advisors have never disappointed. I do not understand the negative reviews that I am seeing here. I've received a lot of compassion, guidance and honest advice from Kasamba's advisors over the years and I'll continue using them in the future. Thanks, Kasamba!

Thumbnail of user genek23
2 reviews
17 helpful votes
January 26th, 2018

I'll tell you how this is a psychic scam website. First I'll write the flaws of this system then I'll write my own story.

Here are the 3 major flaws of this system:

1) Kasamba has the right to delete a bad rating you leave for their websites, and has. This has been done quite a bit just because a psychic has complained. This is not right- this is just corruption.

2) You have only 14 days to leave a rating. This is wrong because psychics tell you what will happen MONTHS in the future. And for those naive and/or gullible people thinking their positive, too-good-to-be-true reading will come to pass, they leave perfect 5/5 ratings. This one works with point #3 here.

3) Once you leave them a rating, you cannot take it back. This is corruption too because once your prediction has failed, you cannot leave a bad rating to them. This is very dishonest for Kasamba to do- heck all 3 of these are very dishonest for them to do.

Here is my story of how Kasamba has messed me up. I know it's long but please bear with me and read it fully:

In 2007 I was struggling with a mental illness. So I had an idea to get a psychic and/or a spiritual healer to help me. I went there for that first. Eventually a fake psychic has told me that my soulmate will come in some month in a few months and said I need to heal myself to be able to take her- I knew that because my mental illness messes me up emotionally and psychologically.

I've continued getting readings but this time I was interested in getting readings about this girl whose nickname I will give as "N".

It all started when she(N) kept asking me for attention. I tried ignoring her because at that depressive state I knew the relationship wouldn't workout and at least I would get hurt. So I was going to different psychics on Kasamba and they were all telling me that she likes me even though I have rejected her and have "hurt" her. Eventually a psychic I've trusted said that she was my soulmate. N kept talking to me every time in class and then at my school's event called the "Country Fair" she and her friends have come up to me and we have "hung out". I have an interested or even a liking towards N there and I thought it would workout now, now that she was my "soulmate". At that fair, she has asked me for the most expensive toy. As my friend has correctly pointed out, she was using me, but I didn't know it at the time.

The next thing that happened was her(N) abusing me. I saw her walking with a friend and she saw me and she SUDDENLY STARED AWAY and began walking and TRYING VERY HARD TO IGNORE ME. She tried to be SO into the conversation with that friend of hers. Then it was the subway where we were together and I've come up to her and greeted her and she was like "LEAVE ME ALONE!". I was confused- and still am to this day in 2018. What did I do wrong? I didn't do anything! The next day something even weirder has happened to me. I was at the subway and she was talking to 2 guys and then when I have continued walking THEY SUDDENLY TURNED AROUND- VERY SUSPICIOUS and one was looking at me. A fake psychic who've I've trusted named Psychic Catina has said they were "protecting" her and that if I have come they would have stopped me. I don't regret acting normal and not going to her. I don't know how she could convince those guys in a minute or so to be my enemy but one guy I had a class with. I started to regularly go to Psychic Catina. She said that she was still hurt from me rejecting her back before (before the country fair) and that her friends were advising her to take revenge against me. That her friends were telling her "start talking to him, be his friend then just DROP HIM LIKE THAT". That is the most immature thing I've ever heard in my life. This is spiritual $#*!ation. But I doubt it was true- though it may have been by coincidence and not by Catina's own doing. Catina also has said that she was interested in me but her friends were telling her not deal with me. This psychic named Tealah also told me that her friends don't approve of her liking me and that is why she was doing these things to me. I've decided to try to change her mind.

So me and Catina had decided for me to talk to her on a Friday by me riding the bus 2 extra stops and me getting off at that stop which was N's and me "apologizing" to her. I did just that but she told me she had to go and I just couldn't bring myself to say it- I had too much anxiety.

Then, me and Catina had decided that I write her a letter and I did. I've written her 4 pages of apology. I saw her and she seemed to pretend she was hurt and I gave her the letter and she thanked me. At the letter I have stated that I rode 2 subway stops just to catch her alone to apologize to her. That's when things have begun getting worse.

I wrote at the letter to meet up with her and I went to that place at that time but she didn't- I was hurt.

Okay that wasn't the worst part then.

It was literally the last day of school and I see her and her friend who I will use the initials "L". I have asked to talk to N in private. N was mean and angry and said we should talk in front of L which I couldn't do. I've wanted to speak to her in private! Then N has said "there is nothing to talk about" and said I wrote her a 4 page letter like it was 2 sentences. Her friend L didn't do anything there but sit quietly. I've practically BEGGED her for 15 minutes at the stop and the subway ride to talk to me but she kept being mean to me and hurting me. I was finally seeing her true colors.

Then it was summer off from school and I've felt like my summer vacation was ruined. I then had mixed feelings for N. I have went to Tealah to ask about why N did that to me and Tealah said her friends are manipulating her or whatever and that N must always get "two thumbs up" from that person L. Otherwise she would have really talked to me. But she was so mean and rude towards me- as if she was truly in control.

I've kept going to psychics and they were LYING to me saying N had feelings for me, that she was sorry for what she had done etc... It is such BS. Multiple psychics have said that to me.

Next is school. I was hurt and angry and had mixed feelings for N but still had more positive feelings towards her than negative- because psychics were influencing me. I noticed that N was asking me for attention at certain times. The most was when we were riding the train car home she would stare at me. Every few seconds she would turn around to stare at me for 5 seconds then turn back and repeat the process. I didn't start at her- I saw at the corner of my eye using peripheral vision like soldiers. One time I did look at her and then she stared at me longer- for like 10 seconds. So I go to a new psychic and ask what N was feeling for me and the psychic said she was feeling "warm feelings" for me. The next day the same thing happened with N staring at me- but at this time less. I have message N on myspace and all hell broke loose. N was like "YOU THOUGHT I HAD FEELINGS FOR YOU!? I HAVE A BOYFRIEND! AND BESIDES I DON'T WANT TO BE FRIENDS WITH SOMEONE WHO HAS STALKED ME HOME- DO YOU REMEMBER THAT YES NO MAYBE?!". At that point I almost went into full depression or meltdown. I've finally realized THE TRUTH. The truth being that ALL these psychics were lying to me that N doensn't like me and her friends are NOT influencing her and that she is a terrible person and especially she is NOT my soulmate. But I wasn't sure yet until something has happened. What do I do next?! I START COMPLETELY IGNORING HER. And what happens NEXT? 2 weeks or so later SHE COMES UP TO ME AND SAYS HI TO ME! I've finally realized N is a prick and those psychics are liars who are using me for money. I finally KNOW it!

Recently I had a reading with a REAL psychic at Certified Psychics and she said N at-the-time knew I was different and that I've liked her and that she took advantage of me at that time. Also that N thought she could be mean to me and I will still like her. Now THIS was a true reading, finally!

All these psychics on Kasamba were DEAD WRONG... ON EVERYTHING! ALL OF THEM!

This company is a scam. They do not test any of the psychic's abilities and take in anyone- so it's hard to find out who is a real psychic. At least most of the psychics there are scammers who are after money and exploit the people who have problems. There is NOTHING that Kasamba/liveperson can throw at me that I can't refute. I know that FROM THIS EXPERIENCE at least MOST of the psychic readers there are fake.

Tip for consumers:
Don't use it- try Certified Psychics

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Thumbnail of user terrym76
1 review
0 helpful votes
October 10th, 2015

Totally inaccurate reading. Nothing like what she saw ever happened. It is almost funny how she described various things that simply did not and will not happen.

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Thumbnail of user margaretp26
1 review
4 helpful votes
October 7th, 2015

Kinda confusing.

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Thumbnail of user fernc1
1 review
2 helpful votes
October 13th, 2015

Totally off the mark. Misleading. Disappointing.

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Thumbnail of user janicem29
1 review
0 helpful votes
October 16th, 2015

Difficult to figure out. Dont like the typing and chatting

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Thumbnail of user aimeef1
1 review
2 helpful votes
October 13th, 2015

Didnt feel any connection at all. I have once used him before and also then it was way off, but tried again to give it a chance due to all the reviews, but must admit there was still no connection. Maybe he is good with some, but just not with me, as it was way off.

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Thumbnail of user mitchellg22
1 review
6 helpful votes
December 15th, 2015

I have to go through a nightmare to cancel with them now after several years. My journey is not yet over. May be their product is not bad, but I have a right to leave and at this step they spoil all my attitude towards them and make me share my opinion.

First of all, they will not allow you to cancel from within the customer account. You can not cancel, you can not remove your card, you can not deactivate auto-charges. They ask you to join their live chat for this purpose.

Second, their live chat is a merry-go-round with many people involved and trained not to help but piss you off by calling your name all the time.
I spent half an hour explaining that I want to cancel with them. I thought I was understood. They created sort of an internal ticket for billing and promised to send me a confirmation within 3 days.

Since I did not receive a promised e-mail for over a week, I returned to their chat to find out:
1) they can not locate my chat logs by the log ids I provided
2) there's no any cancellation request
3) I have to ask for another cancellation
4) now I find out there's a 90 days cancellation notice

Any company still practicing this? I don't really remember if their terms had this on file back in 2010 when I signed up with them. But hey! Why do I have to pay 3 extra months for nothing just because I would like to leave? Do they use 3 months fees to pay their live chat operators' salaries who piss their customers off when they ask to leave?

I was also rejected when I asked for the cancellation number or an e-mail confirmation which I could use as a confirmation I am done with them.

Never deal with them unless you are sure you will never leave them!

Thumbnail of user manuelh32
1 review
1 helpful vote
October 11th, 2015

Didn't understand my questions and his responses were totally confusing to follow. I asked several times a certain question and he just continued on about something I never inquired about.

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Thumbnail of user clintond12
1 review
2 helpful votes
October 19th, 2015

Difficult to understand, her grammar was not fluent. I was making reference to a male feeling about me another male and she kept referring to my situation as if it were a female with a male. Not coherent or answered all my concerns. Inconsistent

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Thumbnail of user ginag72
1 review
1 helpful vote
May 16th, 2018

I've been a client for many years and I'm amazed at how they are constantly adding new features and they removed those psychics that were not really worth the time and money, I can only see quality psychics lately.

Thumbnail of user rachels30
1 review
6 helpful votes
January 22nd, 2014

Kasamba and liveperson is the WORST WEBSITE/COMPANY EVER. THESE PEOPLE STEAL AND TAKE YOUR MONEY AND DO NOT FOLLOW EVEN THEIR OWN STATED GUIDELINES. THEIR "PSYCHIC" TEAM IS FULL OF A BUNCH OF FAKE IDIOTS AND ONCE THEY'RE CALLED OUT ON THEIR BULL $#*!, THEY JUST BLOCK YOUR ACCOUNT INSTEAD OF REFUND YOU. DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE SCREWED

Thumbnail of user stevent48
1 review
3 helpful votes
October 10th, 2015

Thought she was awful as she typed so slow What a waste of money!

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About the business

LivePerson transforms customer care at large brands, by moving analog voice calls to digital messaging and bots.

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58 reviews
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