Liverpool Jeans

My Liverpool Jeans called The Gia Glider® Are versatile and fantastic! I dress these white jean up or down. Literally the best pair of jeans I have ever owned. I have bought every color! So obsessed

Do yourself a favor and purchase them through Nordstrom. The denim itself is outstanding quality, the customer service starts off very fine when you're spending upwards of 400.00 for two pairs of jeans, but when in need of returning that's when things take a nosedive for the worst. We are not the only household that has had this issue with their return service, where the package goes missing for three days (albeit the UPS being crappy as it is) still, we reach out to customer service and were ignored in several attempts to rectify the situation. An expensive pair of designer pants which you need to return is going missing and you're left to your own devices, until finally, someone from customer service has the gall to write back reminding us to 'wait 7-10 business days to process the refund once we receive your item'. We were inspired to check out their horrible ratings on BBB website and were shocked but not surprised at how lackluster the customer service was and how they are just stinking of bad business with lost returns, lagging customer care, essentially taking peoples money and not giving a crap. Be very careful, make sure you are complacent with your order OR better yet, order your Liverpool denim through department stores (nordstrom is a great bet, since they tend to be ahead of the sales) also too Nordstrom will not lose your return nor will they give you a runaround. Be very careful when dealing with Liverpool directly from their website. We're still awaiting our return to go through that was sent out over a week ago. As for the product itself? The sizing can be a little 'off' and varies, but the quality is truly there, still we are purchasing through Nordstrom as to avoid the Return Service From Hell