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Overview

Livingaquatic has a rating of 1 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Livingaquatic most frequently mention credit card problems. Livingaquatic ranks 27th among Aquariums sites.

How would you rate Livingaquatic?
Top Critical Review

“SCAM, SCAM, SCAM!”

David L.
2/27/10

SCAM, SCAM, SCAM! I ordered from this site, immediatley charged my card. Same night 4 other charges hit my bank account for over $1,000 dollars. Had to freeze my bank account, cancel credit cards, and NEVER recieved order. All the phone numbers listed are disconnected, they won't answer emails. I have the state attorney general involved and the FBI are pursuing electronic funds theft!

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user davidl4
1 review
3 helpful votes
February 27th, 2010

SCAM, SCAM, SCAM! I ordered from this site, immediatley charged my card. Same night 4 other charges hit my bank account for over $1,000 dollars. Had to freeze my bank account, cancel credit cards, and NEVER recieved order. All the phone numbers listed are disconnected, they won't answer emails. I have the state attorney general involved and the FBI are pursuing electronic funds theft!

Thumbnail of user mall2
1 review
1 helpful vote
May 15th, 2010

I ordered Tadpoles from this site in Jan 2010 its now may 2010 and still nothing... They charged my credit card right away, but luckily i used paypal! So hopefully ill get my money back. They don't answer emails or pick up the phone and their mailbox is ALWAYS full... This site is a rip off scam...

Thumbnail of user rascald
1 review
5 helpful votes
September 29th, 2009

This website is very nice and offers everthing I needed, however I purchased items in July, they charged my credit card immediately and it said it was processing for months... It finally shipped in September after several phone calls and a promise by the owner to ship the items and call me back in August... never heard from her again, and they never answered the phone after that. Sent approximately 10 emails trying to get a status update. It finally took a BBB complaint to get my itmes.

Thumbnail of user jilld1
2 reviews
4 helpful votes
September 2nd, 2010

Changed name to watercritter.com but still a scam website. Card gets charged. You get nothing in return (including return emails). Phone is disconnected. File a claim with BBB and your credit card should return money if you explain situation.

Thumbnail of user gloriam1
1 review
1 helpful vote
June 8th, 2010

Ordered tadpoles for my classroom study and never received them. They took the money and ran. Am going to report them to the State Attorney General and the BBB. Shame on you!

Thumbnail of user paulr2
1 review
3 helpful votes
October 14th, 2009

I ordered 30 Spring Peeper tads from them in the spring of this year. When they morphed I noticed they did not look like spring peepers, they were american toads, I have tried repeatedly to have them make it right and they push me off and don't respond to emails. If they don't do something to fix this I will never order from them again. Check Out "livingaquatic.blogspot.com" Help stop them from ripping others off.

Thumbnail of user lindar4
1 review
3 helpful votes
May 5th, 2010

Hi I made an order with them too. My order has been in pending status since April 6th 2010. I called but their mailbox is full and they don't reply to emails. I have contacted the Better Business Bureau and filed a complaint. As of today the BBB has mailed a message to the company in hopes to find out what is going on.

Complaint ID: *******
http://www.bbbhou.org

Thumbnail of user johnd29
2 reviews
3 helpful votes
June 16th, 2010

I AM HERE TO WARN PEOPLE ABOUT *WATERCRITTER". COM. DONOT! DONOT! ORDER ANYTHING... LIVING AQUATIC TAKES YOUR MONEY FROM YOUR CREDIT CARD ANDYOU WILL NOT RECIEVE YOUR MERCHANDISE... THERE IS ***NO** PHONE #, THE PHONE # AT LIVING AQUATIC IS DISCONNECTED! I DON'T KNOW HOW THE SITE IS STILL RUNNING... THE FBI SHOULD SHUT IT DOWN IMEDIATLY! SCAM... SCAM...

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