• LogoDesignTeam

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

LogoDesignTeam has a rating of 2.88 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. LogoDesignTeam ranks 337th among Graphic Design sites.

  • Service
    5
  • Value
    5
  • Quality
    5
See all photos
How would you rate LogoDesignTeam?
Top Positive Review

“Perfection and Great Turnaround Time”

Rita B.
7/25/16

Perfection every time and great turnaround time. I am always pleased with how well they envision my ideas and turn them into exactly what I dream of...

Top Critical Review

“Poor Turnaround Time and Lack of Accountability”

Carmen M.
2/9/23

I was initially excited to work with this company. Took my time and gave my vision for my logo. Paid $139 and was give a few options that had nothing to do with my intake form. Makes matter worst the project manager Oscar Williams asked for the same files over and over taking 5 or so days to respond. When I went on the chat to get help. The same message was given: someone will get back to me shortly. When I asked for a full refund...I was told someone would get back to me shortly. If a negative star were available I would select that. My project started Jan 6 and it's now Feb 8 2023. That doesn't equal a fast turn around ti.e nor am I even remotely satisfied. I hope others read this and have a better outcome or select another company.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user carmenm666
2 reviews
0 helpful votes
February 9th, 2023

I was initially excited to work with this company. Took my time and gave my vision for my logo. Paid $139 and was give a few options that had nothing to do with my intake form. Makes matter worst the project manager Oscar Williams asked for the same files over and over taking 5 or so days to respond. When I went on the chat to get help. The same message was given: someone will get back to me shortly. When I asked for a full refund...I was told someone would get back to me shortly. If a negative star were available I would select that. My project started Jan 6 and it's now Feb 8 2023. That doesn't equal a fast turn around ti.e nor am I even remotely satisfied. I hope others read this and have a better outcome or select another company.

Thumbnail of user ritab41
1 review
1 helpful vote
July 25th, 2016

Perfection every time and great turnaround time. I am always pleased with how well they envision my ideas and turn them into exactly what I dream of...

Service
Value
Quality
Thumbnail of user corinnej
1 review
3 helpful votes
April 20th, 2016

I LOVE this company! I've been a customer for the past 5+ years and I would never go to anyone else for my businesses graphics needs. Birendra, Sunil and their team are the best! Very professional, caring and talented people. This is my 3rd logo and I absolutely love it. They will go above and beyond to ensure their customers are satisfied. I HIGHLY HIGHLY recommend them!

Service
Value
Quality
Thumbnail of user mikef151
1 review
2 helpful votes
July 14th, 2017

So I signed up with Logodesignteam after reading what I now assume are fake reviews. They did not follow my simple directions and used the colors and elements I requested not to be put in my logo. Then when I asked for it to be changed they ignored my email. Then I asked for a refund still waiting 3 weeks later. Terrible service use at your own risk.

Thumbnail of user jamesp658
1 review
0 helpful votes
June 16th, 2018

Felt like I was just another way for them to make money. Still have no finished design because the quality is not what I expected. They try to do things on the fly resulting in designers making quick sloppy designs. Be sure to not send any image references or they will copy those in there own way. That money back guarantee is a lie too. They just ignore me when I emailed logo design team to tell them there service is not what they said it would be. You have to understand every customer is unique and when you to close your ears to one of use it is capable of interrupting someones life and business by trusting a bussiness like you that fails to follow through with what they preach. So disappointed, and I should only have to ask once to get my money back, if I realized you were in Europe I would have thought twice since I cant call and talk. Find someone who works with you rather then basing your design exactly off your words. That form you fill out they take ever word literally. Ahhh I could go on but you get my point.

Tip for consumers:
Go to fivver where you work with humans who care about you because they are like you.

Service
Value
Quality
Thumbnail of user michellem67
1 review
1 helpful vote
October 20th, 2014

I have recently had an absolutely TERRIBLE experience with this company. They were great at first. They sent me the questions they wanted answered right away and got the first set of logos to me within a few days.

Then the issues started. They did not take into account most of the things I wrote when answering their questions... colors, type of logo etc. I emailed detailed explanations of what I was hoping for. The 2nd round of logos came and it was like they didn't even read my email. I tried again... said maybe I wasn't being clear... asked them to please let me know if there are questions... I didn't get any response. Then I got another and another set of logos that just completely ignored my feedback. I finally stated that I wanted to be given a refund. This was after 4 weeks of trying to get them to pay attention to my requests. It has now been 3 more weeks since my first request for a refund. I have NO usable artwork and now almost 2 months of my time has been wasted. On a side note, the ONLY communication I get from them is this cut and paste email with new logo links attached. I cannot get a human being to actually respond to ANYTHING I've said or asked for. This has been SO FRUSTRATING.

Because I was so unhappy with their designs I went online to create a logo myself. Within about 5 minutes of looking for stock images I found the clipart they used in my designs! They say VERY specifically on their website that no clip art will be used. My logo was supposed to have a cartoon animal in it... in one Google search for cartoon images of this animal I found all the clipart heads and bodies that they simply downloaded from Google Images. They took these copied images, added my company name and tried to call it a custom designed logo!

Overall, as of today, I have lost 7 weeks of time, I have absolutely NO usable artwork (or even good ideas for that matter), they have my $199 and they are ignoring my requests for a refund. I even gave them notice that I would post my experience on every review site I could find and they still didn't respond. DO NOT GIVE ANY MONEY TO THIS SCAM OF A COMPANY. I am now calling my credit card company to file a dispute and hopefully get my money back that way!

Tip for consumers:
DO NOT USE THIS SITE UNLESS YOU WANT TO LOSE ALL OF YOUR MONEY!

Service
Value
Quality
Thumbnail of user franka7
10 reviews
14 helpful votes
June 11th, 2012

Their own logo looks bad but they have this designer who can do the tricks. Not rabbit from hat! I need a logo for my client and they know how to provided outsourced service and yes it was a 3D logo... hope 2d one are as good as tht.

Thumbnail of user marcellas5
1 review
2 helpful votes
June 22nd, 2016

Excellent service and outstanding quality! I had a great experience with Logo Design Team. All of my emails and requests were responded to in 24 hrs. I am very impressed with the professionalism and quality of the work. I was originally offered several (8) designs to start with. Once I chose a design, we were able to complete the project quickly, even though I had many revisions. I was a bit cautious about using them, but I am GLAD I did. I am very happy and will refer EVERYONE to do so. I have been working with my local Small Business Development Center on my business and they will be referring more business to Logo Design Team! Thank you for making my vision a reality!

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Creative Team for Creative Projects - Logo Design, Graphic Design, Web Design

How do I know I can trust these reviews about LogoDesignTeam?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LogoDesignTeam?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business