Logo Inn

Terrible after sales support from Logoinn.

We paid them nearly $2,000 to build our online stores and it has been nothing but trouble.

The online store will tell us we made a sale but not show us any of the customers details or orders so we do not know where to send the products out to.

Website is constantly crashing due to their slow web hosting.

We are also being charged a monthly admin fee we were never told at the start.

Very angry with Logoinn.com and would never use them again.

Couldn't organise a piss up in a brewery, ordered website, after about 500 revisions they finally got the requested content right, then when onto hosting stage, this took about 6 weeks and still didn't work properly so just requested html files and hosted it elsewhere in 5 minutes. Don't waste your time.

I'm very pleased with the services. Recommended and will continue business with logoinn. Thanks to my account manager Jim Morris for helping me out.

I wrote a bad review on not getting my money back but they have since refunded me with apology. Thank you.

I had my logo design created months ago and during that process everyone was so accommodating! I changed my mind a million times on the design, however logo Inn were very patient from beginning to end!
Recently I wanted my logo design changed slightly in colour and I needed this done urgently, John Williams assisted me and was AMAZING with his help, he had this done for me immediately, he was
Also very Prompt with his response to my emails!
He listened to everything I needed and in one design draft I was happy!
Thank you so much!

Warning they make rubbish logos and sites if you post negative reviews they threaten you to post your details on line. Very nasty company stay away people

I have nothing but good things to say, Brian has done a brilliant job of guiding me and providing me with what our business needs. He is very professional and nothing is a problem. Highly recommended and very tentative.
Thanks

Very bad experience probably the worst company I ever had to hire to design a logo for me. Bad quality of work, unskilled and non talented designers without any creativity and motivation to deliver results. They also ignore your notes/briefs. You ask them what you want done with instructions, sketches and examples and they do something completely different to what you ask them to do which doesn't take more than 5 minutes to do. They didn't put any time and effort on your project. The results are disappointing. It is a total waste of money and time. They offer cheap packages but also deliver cheap quality of work at the same time. At the end your job is incomplete. To add insult to the injury, when I requested my final files, they asked me if I wanted to pay extra to keep the files from being shared with other projects they have. Really? Lessons learned. I paid this company to design my logo and then I had to pay again another company to redesign my logo from scratch thanks to the these guys failure to deliver work as promised. I don't recommend this company. Never again.

I have been working with Logo Inn for many years and in the past they have been very responsive to my needs and requests. But most recently had an issue with some work I was going to have them do on one of my website and sent them 240 dollars but cancelled the work to be done and they were to refund my money, I have trying to find out where that refund went for last four months as it did not go to my account. They just tell me there is nothing they can do about it, so long of the short they took my money. I would not do business with this company!

Such an amazing service and work they do for my business. Really appreciate your work & support. You guys sincere with your job and did my work best. I had brilliant experience to work with you guys.
Thanks Team LOGOINN

I enquired about a website build with Logoinn and they provided example websites that looked nice, I contacted the businesses just to ask how their experience with Logoinn was and all of them mentioned
That they have never heard of Logoinn and had another web design company build their website.

So it seems that Logoinn just found some nice looking websites online and used them as their own examples claiming they built those websites.

Absolute rubbish business to deal with and I am sure that most of their positive reviews are just fake reviews posted by them to make themselves look better.

Just posting up my logoinn review on how bad their support wait time was.

We have a website built with them and noticed the website was having load issues, so we had sent Logoinn.com an email asking them to look into the issue, we received no response, over the next 7 days we had sent a further 3 more emails and finally received an email mentioning that they will look into the issue, waited a further 5 days with no website and decided to cancel with them and just get a word press website built.

The support provided by Logoinn is next to nothing and would not recommend them to anyone as you will have nothing but problems.

Absolutely horrible. Let me state that this company did not give me the proper service that they promised me. I was never briefed and was confused as such since they just gave me logos without discussing it with me. They sent me clip art and logos that would have never fit my desires. I treated the first set as a brief and attempted to describe what I wanted because no one reached out. I also sent in examples of logos I did like. They stole te designs from the example logos and tried to sell it to me. To top everything off, I was promised a refund and yet they refund to keep their word. It's unfortunate as their website says their work is 100% original but they plagiarized multiple logos. DO NOT USE.

Their logos seem professionally made, but prepare yourself if you are in a hurry to have revisions returned to you. They can take a long time! The company is from India and so phone support is terrible. You have to send an email and they seem to take several days to respond to email support issues. Very disappointed!

I am really amazed with the work provided. I will surely recommend this company. Response time is also great and work is delivered on time.

I built my Website with Logoinn, they had charged me $495 and then a random charge of $222 for 12 month, but after
That they continuous charge same amount for other extra 5
Months!

Yes another $ 1.120 EXTRAAAA! I call them and after calling
Every day for 3 Weeks!

They block your number, when you call on a private number they answer, when you ask what these charges are for they said they will look into it and never get back, I have since cancelled my credit card.

The website I receievd was of very poor standards, had my friend looked into and said it was a template off themeforest.net that they paid $49 for, this is sad when they mentioned that they custom design their websites, big scam there, they say they have an office in Melbourne but when you physically go there it does not exist.

I advise everyone to stay well away from Logoinn as they are nothing but bad news, I have also found out that the below positive reviews are fake by running them from Google, so do not trust.

logoinn.com.au built my business website on a rudimentary and outdated platform.

They provided very limited service and ongoing support. When I recently requested updating to a mobile friendly and more user friendly platform they wanted to charge me for a rebuild.

This was at the same time as increasing my fees and justified it as "The Lounge" whatever that means. It did not mean improved service in my case.

My business email that they provided is constantly inundated with spam.

This was also supposed to be upgraded but evidently has not happened judging by the disgusting spam I receive. I could not be less happy with their service and would warn others to look elsewhere.

I don't often write reviews but I feel I really need to warn other consumers out there about this business Logoinn

Did not design the website to the way they promised.

They mentioned they provide unlimited rounds of changes but this is a lie, they provided me 2 rounds and then tried to charge me for each round after, this is false advertising as on their website they mentioned they provide unlimited rounds of changes until you're happy.

When I asked for a refund they refuse to give it and made up a lot of excuses.

I would tell everyone else to stay completely away from Logoinn as they ignore your emails and there 1300 number they never pick up and block your calls, not even sure if they're based in Australia as when you go to their Melbourne office it does not exist.

I am really happy with the logoinn design services. I have got 100% what I have asked for.

100% Recommended.

They gave a graphics design but after that if fell off. No tech support, no understanding of DNS, no way to fix or update the site. The staff doesn't speak English enough to do the work and overall complete waste of my money. Do not use!

Required a detailed logo, and was done so quickly. Definitely will sign up in the future for my business website.

I unfortunately used this business and have felt scammed at every level.
The company appears to be owned by one Pakistani guy who uses a fake name (maybe now living in the UK or not) who uses his friends in Pakistan to do the major work.
They have no qualms about stealing passwords to place malware and phishing sites onto your website to get cash from the US forces banks... beware... beware, the funds could be going into anti-west funding

THANKS TO FRANK HAYES AND HIS TEAM THEY GIVE YOU EXACTLY WANT YOU WANT! I RECOMMEND LOGO INN TO EVERYONE. GOT MY LOGO DONE IN LONDON AND I LIVE IN NEW ZEALAND...