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Lookah has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Lookah ranks 63rd among Vaporizers sites.
LOOKAH's after-sales service is still very good. I bought a big bongs last time because the transportation was broken, and they directly re-mailed one to me.
They provide you with fake tracking numbers. Once you reach out to customer support they tell you there is nothing they can do and to contact the shipper. I contact shipper and they say reach out to merchant because item is lost. Lookah failed to provide me the good that I paid for even after they saw that the package has been lost. Please do not waste your time on the company. Save yourself the misery.
LOOKAH's after-sales service is still very good. I bought a big bongs last time because the transportation was broken, and they directly re-mailed one to me.
They provide you with fake tracking numbers. Once you reach out to customer support they tell you there is nothing they can do and to contact the shipper. I contact shipper and they say reach out to merchant because item is lost. Lookah failed to provide me the good that I paid for even after they saw that the package has been lost. Please do not waste your time on the company. Save yourself the misery.
Tip for consumers:
Do not purchase from Lookah as you will not get anything from them.
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