Lookbook Store has a rating of 3.4 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lookbook Store most frequently mention customer service. Lookbook Store ranks 158th among Women's Clothing sites.
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I’m a mom and I have a teenage girl who also loves clothes. I’m really glad that your store offers clothes suitable for my daughter’s age. She’s 15 now and I love the thought that we can still have quality time together even if we’re just shopping online. We’re actually obsessed of your clothes especially the sweaters. We’ll order more soon for her cousins. Thank you!
Purchased an item titled and described as 'Woman's Down Jacket' including material composition clearly stating that it is 'down filled' in not to have it arrive with labels clearly stating that the item is made of polyester exterior and polyester filling. Beware if this brand - they are definitely 'too good to be true' - price clearly reflects an expensive price for polyester but cheap price if it was actually 'down'
I’m a mom and I have a teenage girl who also loves clothes. I’m really glad that your store offers clothes suitable for my daughter’s age. She’s 15 now and I love the thought that we can still have quality time together even if we’re just shopping online. We’re actually obsessed of your clothes especially the sweaters. We’ll order more soon for her cousins. Thank you!
If you're planning to update your wardrobe, be it for a season update of wardrobe or you just would like to have a new fashion item then you should check lookbookstore's items! They've got like 5 new items everyday! Not to mention that all of the clothes I added to my wishlist are on SALE right now! I'm getting excited about this like really REALLY excited.
I had a hard time deciding which items I should order since all of them are just so nice! This is probably the only thing I didn't like about your store. But service was great and product quality is top notch!
Hi Lookbook Store! I love the trendiness of your clothing line, but it'd be a lot better if you sell some pairs of shoes too. XoXo!
Purchased an item titled and described as 'Woman's Down Jacket' including material composition clearly stating that it is 'down filled' in not to have it arrive with labels clearly stating that the item is made of polyester exterior and polyester filling. Beware if this brand - they are definitely 'too good to be true' - price clearly reflects an expensive price for polyester but cheap price if it was actually 'down'
I've placed three orders so far, the last one just a few days ago. I'm very pleased so far with the quality and my pieces look exactly as they did in the photos. I was surprised not to find any tags in the clothing but I'm ok with that. Can't wait for the next package to come in.
I’m kinda disappointed when I received my order few days ago. The crossover drape tank top is really pretty, but it took forever to get to me.It would be nice if you could ship items faster.
The clothing are just... WOW. Can i say it again? WOW. I'm just so glad you finally have another option for your scarves since i love 'em. But I don't blame you guys since i know you're really busy with designing a lot of cute and fashionable outfits. Stay awesome lookbook store!
Lookbook Store has really great sales! I’m on a budget, but you can find adorable clothes in their Under $10 section. I bought a pair of Black Floral Crochet Shorts and just got them in a couple days ago and they’re absolutely adorable! I almost bought a pair that was really similar in the store, but they cost twice as much and didn’t look as good as these. I wore them out yesterday and got tons of compliments on them – everybody wanted to know where I got them. I’ll definitely be visiting their sale section again when I have a few extra bucks to spare!
I ordered the Pink Lace Two Piece Dress and it is absolutely gorgeous! Its fits perfectly and looks even better in person! I wore this to a dinner reception and got so many compliments. Not to mention, I feel really good about myself when I wear it. The lace detail is amazing, and the color is a beautiful shade of pink. The shipping was quick and arrived in great condition. Their prices are really great for the good quality you get. I seriously love this piece and will definitely being ordering more! I highly recommend using the Lookbook Store!
Ordering was confusing... might take some time to get used to it but the prices are great and the sales are off the roof. Customer service was very helpful and they had a great sense of humor too. It was really fun ordering from you guys.
Update 1Aug2020, I do not recommend ordering from this website/company although I did receive my package today. This is my original review from 28Jul2020: Emailed the company as the tracking link has not been updated since 10Jul2020(as of 28Jul2020). I used their e-mail address link to e-mail them and it bounced back to me. I also tried to chat with them online but that isn't working. Last attempt was to call them(called the US # on web site 844 338 *******@10:15 am EST time), the auto message stated"No support agents are available to take your call...") if it is an US number it should have agents available at this time.
Wonder if this company is a fraud?
I purchased 3 articles of clothing from the LookBook Store... 2 dresses and 1 coat. I would advise everyone against buying the Camel Draped Open-Front Long Coat. The coat I received was very different than the one that is pictured. The colour, fit, and quality are all different and very poor. The 2 dresses I purchased however are both great and they arrived looking exactly like the pictures. I was happy with the delivery time as well considering the company ships from China. I live in Canada and received my package around 8 business days after it shipped out.
The lookbook store has amazing customer service. They have a very reliable online chat system. After I placed my order I had second thoughts about the size I chose for one of my dresses. I contacted the store via the chat system about half an hour later and the representative immediately updated my order to reflect the new size I wanted.
In terms of the coat, I decided to return it because I could not see any way to make it look nice. It is very pricey to send a package from Canada to China and I was very unhappy that I had to pay for return shipping for a product that was misrepresented and completely different from the advertised pictures. I felt it was only fair that the lookbook store should pay for half of my return shipping and they agreed to do so. However, since the coat was so misrepresented I really did expect my entire return shipping cost to be covered without me having to ask.
I will most likely purchase from the lookbook store in the future but I will probably limit my purchases to dresses and jewelry. I am kind of worried that my items will not be the same as those pictured but I am willing to give them another chance.
I love lookbook store! Since they are an online store I called customer service in order to make sure that I was ordering the correct sizes. The operator was super friendly and very helpful. After ordering my package, the shipping was extremely fast since it came all the way from China to the United States. The jumpsuit that I ordered is lovely and I receive many compliments. Will definitely be ordering from them in the future!
Not only do they have amazing clothes, but customer service is outstanding. I ordered a dress that was a little too small and needed to exchange it, and they went above and beyond to help me. I've never had an exchange that was that easy before, and the dress was perfect once I got the size that fit me! I've ordered several other things since then, and they're all better than the last. Prices are great, customer service is great, clothes quality is great - definitely worth 5 stars.
Definitely made in some sweat shop. I ordered a striped origami dress and it was made in the kind of fabric you would go swimming in. It was way too big and didn't even have a tag on it anywhere. Literally a waste of money. Please take my advice and don't buy there. I read the reviews and mostly saw good ones which is why I thought it was ok, but it's such bs. I'm not sure how much I can stress how serious I am.
Lookbook Store is amazing! They have so many gorgeous pieces. I bought the Eyelash Lace two piece dress. Their prices are great! I had my items expressed shipped and it did not take long at all. Their customer service is great as well! I would recommend getting your next outfit from here!
I ordered from Lookbook store over a week ago, and as of today my tracking order says my dress hasn't even been shipped yet. I've called customer service three times, left messages, and emailed, and I haven't gotten any reply yet.
My tracking number is LS*******CN.
Extremely frustrated. Unless this is resolved and somehow fixed I will not order again.
Ordered$70+ dollars for a Christmas present for my daughter on Dec. 10,2016. They charged my card, sent me a confirmation of order. NEVER received the items. I contacted them twice. First time they wanted ME to contact my post office to check on the order. Tracking after weeks said it never left China. So I contacted them again because they said they would either reorder at no cost to me with express shipping or give me a refund. I chose to reorder. Still nothing. They said I would get an email within a day of the reorder and shipping. Tried again today to get with them... no one is answering me. I want my refund. I have pics of our conversations. They have to be scam artists. Please DO NOT order from this "company"... they are no such thing.
I purchased a black dress from here that looked beautiful on the website but when I received it, it looked nothing like what I'd seen online. I wish I could upload a pic of it so ppl can see the horrible quality of the clothes. Their clothes is made of cheap material and way over priced for what they're actually selling. To say the least, I was extremely disappointed because I was very excited to wear this dress for my 9 year anniversary dinner. I tried sending it back, but it was going to cost way too much to, so unfortunately I am stuck with a dress I will never use. Please save your money and don't buy from here!
Hi Miriam,
I am really sorry to hear about the issues you are having with your order.
Unfortunately we are unable to locate your account, therefore we cannot look into this problem at this stage.
We really would like to look into this problem and get this sorted out for you.
Please could you contact us via email at support@lookbookstore.com with your order number and we will look into this to try to resolve this.
We look forward to hearing from you.
Kind Regards,
Lookbook Store
I honestly think you and your company should quit the scene of this online store. I was about to order an outfit but then decided to check reviews and I am really disappointed for those previous buyers. I will definitely not be caught in this tangled web
I had no idea that Lookbook Store has great clothing selections until I went to their site. I used to see them on instagram. When I checked their site, I'm surprised that their prices are just right. Just like Forever 21. Anyway, I went ahead and bought a blazer from them. They say it'll take 15 to 20 days for it to reach me. Hopefully, it'll arrive in time for Christmas. It's just sad that it takes that long.
I read that their products are from China? Well I really don't care because their selections are great and unique. Oh, did I mention sexy? Oh yes they are! That's where I bought my sequin top a few months ago and I love it. My friends keep asking me where I bought mine and I woulnd't tell them. Ha! But they eventually found out anyway. Hahaha! Anyway, will I shop at the store again? You bet I would. Too bad missed their Halloween promotion. I heard they put all their sexy dresses in discount process. I should probably sign up to their newsletter.
4 Stars! Lookbook Store always have classy dresses and I love all of them. If I have all the money in the world, I'll buy all of them. But I'll settle down with their ruched cocktail dress for now. Hopefully my purchase will arrive any day now. It's been 2 weeks already!
I was looking for some cute dress for my daughter and I was scoring the net for some ideas when I happen to see your store. I'm not really a fan of online stores because I heard some of them are scams and such but boy I was wrong. I just received my package and my gosh. My daughter was so happy for the present that I thought to myself. I ain't no believing things other people say about online stores.
Lookbook Store is an online fashion boutique for women that sells premium clothes and accessories around the globe. This ever fast-growing online shopping boutique has been offering quality service to our fashionistas for several prosperous years. One thing that makes this shopping website dependable to online shoppers is that we provide free shipping for every business transaction. With our high-quality and stylish clothes and accessories, there’s no wonder that we're one of the leading online fashion stores worldwide.
Hi Sophie,
We are sorry to hear about the problem with the delivery of your order. I can see you've been in touch and we've advised further on what has happened here - if you've not received our messages, please get in touch via our Live-chat at www.lookbookstore.co so we can help resolve this immediately.
Kind Regards,
Lookbook Store