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    LoveFashion.co.uk

Corporate Values

Overview

LoveFashion.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. LoveFashion.co.uk ranks 42nd among Plus Size sites.

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Top Critical Review

“Waste of Time”

Monique P.
5/17/15

I was introduced to this site through their eBay store; claiming to have more selection at a lower price. State in big bold print, "ALL ORDERS OVER £49.99 SHIP FREE" so I added a few more items to bring my order to £55.19. At checkout, their site wouldn't give an available shipping method to my country, which was odd because their eBay store had shipping available. So I contacted their customer service and they thought the error existed due to a 10% off coupon that was also added to the cart. Still an error. Then they advised logging out- still an error. Then they suggested-changing a browser. After downloading a separate browser- still an error. Meanwhile, I continuously keep asking to just do a PayPal transaction. After being guinea pigged though 11 email replies, 3 different computers and downloading 2 additional internet browsers, I finally get a PayPal invoice. One would assume that the cost would be £55.19 + 10%off; thus £49.67. Nope! The first invoice was for £74.95, which they claim was accidental so it was cancelled. Then the "real" invoice price the items at £64.69- essentially $102usd. For what you say? 2 pairs of cheap harem pants that sell on ebay for $17.99,1 pair of leggings, 1 bolero and 2 tops. So not only did they treat me as a tester for their website (which deserves a coupon in itself), breach their own sales contract, charge more than their eBay listings and not apply the %10 discount but they expect me to just idly agree to pay more. Waste of time! This site really needs to organise itself or just keep to selling on eBay.

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Reviews (1)

Rating

Timeframe

Other

moniquep3
11 reviews
45 helpful votes
May 17th, 2015

I was introduced to this site through their eBay store; claiming to have more selection at a lower price. State in big bold print, "ALL ORDERS OVER £49.99 SHIP FREE" so I added a few more items to bring my order to £55.19.
At checkout, their site wouldn't give an available shipping method to my country, which was odd because their eBay store had shipping available. So I contacted their customer service and they thought the error existed due to a 10% off coupon that was also added to the cart. Still an error. Then they advised logging out- still an error. Then they suggested-changing a browser. After downloading a separate browser- still an error. Meanwhile, I continuously keep asking to just do a PayPal transaction.
After being guinea pigged though 11 email replies, 3 different computers and downloading 2 additional internet browsers, I finally get a PayPal invoice. One would assume that the cost would be £55.19 + 10%off; thus £49.67. Nope! The first invoice was for £74.95, which they claim was accidental so it was cancelled. Then the "real" invoice price the items at £64.69- essentially $102usd.
For what you say? 2 pairs of cheap harem pants that sell on ebay for $17.99,1 pair of leggings, 1 bolero and 2 tops. So not only did they treat me as a tester for their website (which deserves a coupon in itself), breach their own sales contract, charge more than their eBay listings and not apply the %10 discount but they expect me to just idly agree to pay more.
Waste of time! This site really needs to organise itself or just keep to selling on eBay.

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  • Where is the company located?

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