• Lululike

Overview

Lululike has a rating of 3.09 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lululike most frequently mention customer service. Lululike ranks 235th among Women's Clothing sites.

  • Service
    3
  • Value
    2
  • Shipping
    3
  • Returns
    2
  • Quality
    3
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The "customer service" representative kept pretending to do something but never once offered me a refund.
  • More than 2 months and I didnt receive my product.
How would you rate Lululike?
Top Positive Review

“Like the Wonderful Dress!”

lisa r.
7/17/18

I am very happy after buying from lululike. Lululike has an great collection of nice outfits and i found my desirable product from in an affordable price. I choose to buy from them because i get some positive reviews about them from one of my friends. So, i though i should also tried and i was right! Their customer service is also very warm and caring, which feels really nice! Thanks for a good experience!

Top Critical Review

“***UPDATE***”

Mary-Ellen G.
8/21/18

The first picture is what I received. The second is what I ordered. I have registered a complaint through PayPal, the next morning Lululike sent me an email stating if I CANCELLED my complaint they would begin to help me. I have escalated the complaint through PayPal and am leaving it in their hands. Do not buy from this company - they are not selling what they say they are. It is all knock-off, poor quality merchandise. Do not waste your money or your time.

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) 2 months (3)
Thumbnail of user lisar404
2 reviews
1 helpful vote
July 17th, 2018

I am very happy after buying from lululike. Lululike has an great collection of nice outfits and i found my desirable product from in an affordable price. I choose to buy from them because i get some positive reviews about them from one of my friends. So, i though i should also tried and i was right! Their customer service is also very warm and caring, which feels really nice! Thanks for a good experience!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user sylvesterm32
1 review
0 helpful votes
June 1st, 2018

Soft and Beautiful, perfectly fit, color shades are just fab. After a lot of buying from online and street finally I've found my permanent seller. Simply awesome and highly recommended.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user maryelleng7
1 review
1 helpful vote
August 21st, 2018
• Updated review

The first picture is what I received. The second is what I ordered. I have registered a complaint through PayPal, the next morning Lululike sent me an email stating if I CANCELLED my complaint they would begin to help me. I have escalated the complaint through PayPal and am leaving it in their hands. Do not buy from this company - they are not selling what they say they are. It is all knock-off, poor quality merchandise. Do not waste your money or your time.

Garbage
August 16th, 2018
• Previous review

Absolute garbage company. It took two months and countless emails to receive a product that was NOTHING like what I ordered. Paid extra to have it shipped quickly - after a month I was asked to chose a different product. After another two weeks I was offered $5 off my next purchase (as if I would ever buy from these crooks again?!). The poorly made, plastic not leather, awful product was only shipped when I asked for my money back. Garbage.

Thumbnail of user vivianj32
1 review
0 helpful votes
July 24th, 2018

After seeing so many complaints on lululike, I think I'd say something. Maybe I'm lucky maybe it's not what others said. I got my items after 4 weeks and the dress looks very well. Whether buy again or not I can't say. At least this time didn't disappoint me.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user dennisf122
1 review
0 helpful votes
June 15th, 2018

I just ordered 4 dresses for my girls and I can't hide my happiness. When I placed the order, the customer service called and asked for destination address. And it did not take longer than 2 days before the package was delivered. The dresses were exactly as I ordered, high quality and amazing. Also, there was no additional costs apart from the money used to place the order. Thank you guys. I recommend you to everyone

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user kazg1
1 review
2 helpful votes
March 30th, 2018

A simple as that. I paid for two dresses on January and today ( March 30) still have not got anything. The worst part? I used to complain via e-mail because they still have the nerve to send me their offers and new products list, and they would answer. Now, the do not even reply I even complaint and asked for a refund at their web site and so far no response.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Hello,
Very sorry for your unhappy shopping.
Could you please so kindly offer us your order id or register email address or transaction ID so that we can locate your order and help you as quick as possible?
Thanks for your cooperation.
Best regards,
Lululike

Thumbnail of user mohsins1
1 review
0 helpful votes
August 20th, 2018

Best place for online shopping, you can buy anything on low price. Shopping is very Simple And Easy. I Really Enjoyed This Shopping Site.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user mariab312
1 review
0 helpful votes
August 27th, 2018

It's been two months since I placed my order and it hasn't arrived yet.
They also gave a tracking number that doesn't exist. I'm needing the item for a wedding and I will have to buy something else last minute because of their terrible service.
I'm even wondering if the company exists. Their website didn't even work last time I checked.
I do not recommend at all.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear customer,
So sorry for the inconvenience to you.
Your order has been checked and the order details has been sent to your register email address maria******@gmail.com
Please check your email box. Thanks for your patience. Any question, just email us via contact@lululike.com
Lululike

Thumbnail of user carolineb99
1 review
0 helpful votes
July 4th, 2018

Do not buy of Lulu$#*!e or Lululike whatever its called. Furious that they think they can ignore me and take my hard earned money. Im so mad! I ordered my dress In May and then there was a problem with my order bla bla bla, politely asked for a refund and now They just ignoring my emails. Reported them to so many fraudulent companies!

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Hello,
Very sorry for your unhappy shopping.
Could you please so kindly offer us your order id or register email address or transaction ID so that we can locate your order and help you as quick as possible?
Any question, please feel free to email us via contact@lululike.com.
Thanks for your cooperation.
Best regards,
Lululike

Thumbnail of user ns102
1 review
1 helpful vote
October 2nd, 2018

The item arrived. But the quality is very bad.

And i cant even fit in. The top is too loose. Its like L size top. Why u have to put the stretchable rubber at the back of the top? No one S size body need that kind of stretch. The top cannot even stay on my body? How am i gonna wear it? Am not sure if ure giving me the correct size or not. The skirt also. Its totally different from the picture.

Im so disappointed with the purchase. Ive to wait for two months and this is what i got. This is my worst experience. I need a REFUND.

Thumbnail of user sofiat15
1 review
0 helpful votes
August 31st, 2018

I ordered some shoes off this site and they arrived within more or less a week. They were in great condition and the size was exactly like how I ordered. The leather was of good quality and seemed durable. Would definitely recommend to everyone I know and I will definitely make another purchase.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user sophieg27
2 reviews
0 helpful votes
July 4th, 2018
• Updated review

After 8 weeks, I finally received my order. I think their problem is not fraud but disorganization... Anyway I've missed the wedding suit I had especially ordered, and that's a pity.

FRAUD!
July 4th, 2018
• Previous review

Never buy anything from them! They take your money, never send you anything and when you ask about your purchase they always answer the same: "one of your article is still missing, please check your mail for further details..." LIE - SCAM!
And no adress to write them or to ask for a refund.
PLEASE BE CAREFULL!

Service
Shipping
Thumbnail of user saras328
1 review
4 helpful votes
September 11th, 2018

This company, based in Hongkong, is clearly an effort to defraud unsuspecting Americans. I ordered a pair of shoes. It was never delivered. The "customer service" representative kept pretending to do something but never once offered me a refund. Their "system" tells me the shoes were delivered to the US (not to me) 2 months ago but never entered the US mail system. It's a complete and total fraud.

Thumbnail of user olesyz
1 review
0 helpful votes
July 8th, 2019

The order

Order: LU-*******
Order not received

The last correspondence with you was in September then the address was not available

Now I'll return to this question and really ask what is addressed with this order, I want refund

When can you give me back the money? Because I don't want to receive the order too much with it having suffered

Thumbnail of user mandys55
2 reviews
3 helpful votes
September 6th, 2018

Quality of the item looked nothing like the picture, and the size came up tiny. I was told they will get back to me 'soon' about my refund. And now there is silence. I won't let this drop.

Thumbnail of user jenniferc533
1 review
0 helpful votes
June 7th, 2018

I had an great shopping experience here...! I ordered for three dresses and all of them found really nice and good looking! Now I want to order for more items from them. I will also recommend to my family and friends to buy from them. I also like their positive attitude and customer service. I wish them good luck for their upcoming days.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user anastasiao2
1 review
0 helpful votes
June 7th, 2018

I ordered 9 items on May 4th and I paid for the express shipping, which promised to deliver the items within 5-10 business days. Guess what? I still haven't received my items!

They shipped 4 items on May 13th and the other 5 are not even shipped.
The customer service is absolutely brutal and they are not willing to refund the money and no one can tell me when will I receive the items. Don't know what to do now!

Service
Shipping
Quality
Thumbnail of user lululiker
Lululike R. – Lululike Rep

Hello,
Very sorry for your unhappy shopping.
Could you please so kindly offer us your order id or register email address or transaction ID so that we can locate your order and help you as quick as possible?
Thanks for your cooperation.
Best regards,
Lululike

Thumbnail of user selayk
1 review
1 helpful vote
June 16th, 2018

Order never came even after weeks i hadn't received anything. When I told them I wanted to cancel the order they accepted after some emails. I could choose to get my money back or place an other order. Off course I choose to get my money back. Weeks went by and still didn't get any money back. Every time I emailed them, they would tell me to be patient since the financial office was working on it. It is 3 months ago now and I still haven't received my money back. One big scam if you ask me. Now I am trying with my bank to get the money back.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear customer,
So sorry for the inconvenience to you.
Your refund has been applied but you know it will need some days for both bank and us to deal with it.
Our finance will process it as soon as possible.
Thanks for your patience.
Lululike

Thumbnail of user delmae
1 review
0 helpful votes
June 1st, 2018

Very happy with the received item. Feel of the material and quality is really great. Colors are still there after washing. Fabulous product.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user lynnd108
1 review
3 helpful votes
July 17th, 2018
• Updated review

Finally they included the escalation link in their mail (14 escalation mails) and guess what; page NOT FOUND - continue shopping. I feel like someone is taking a piss...

Will they ever ship the order?
July 6th, 2018
• Previous review

After reading all the comments and waiting endlessly for my order to be shipped - trying to contact 2 different contacts and no single one is answering. Why do you make us pay for shipping within 15 days and you can't even ship the order within this period? Please I need an update asap! Or at least an alternative for refund. :(

Thumbnail of user printc2
2 reviews
1 helpful vote
June 7th, 2018

ORDER LU-*******. You can check this is the order confirmation number. Deliver customer order. We have paid for the item!

Thumbnail of user anonymousr28
1 review
0 helpful votes
May 22nd, 2018

Don't buy anything from Lululike - it's a fraud! They take you money, but you don't receive anything. After getting your money, they do not respond your mails. I placed my order on March 1, and have receive nothing (May 23) so it is very clear that it is just a fraud. My only advice: don't buy!

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Hello,
Very sorry for your unhappy shopping.
Could you please so kindly offer us your order id or register email address or transaction ID so that we can locate your order and help you as quick as possible?
Thanks for your cooperation.
Best regards,
Lululike

Thumbnail of user awaism3
3 reviews
0 helpful votes
July 16th, 2018

I am very happy with this kind of opportunity because Online shopping spreading widely through internet. But I have a good review for this website because I had experienced for myself with online website. The customer services of this website is got amazing. So I recommend you all for the online shopping here.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user christianl75
1 review
0 helpful votes
June 23rd, 2018

Firstly thanks for the beautiful and perfect fit dress for my wife birthday present. She is happy after wear this dress. Definitely consider in future.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

Thumbnail of user saraht96
2 reviews
7 helpful votes
May 8th, 2018

I like coming to this website store, The owner really friendly and helpful, I will recommended this store to my family and friend. Great price. Thank you for your amazing product.

Thumbnail of user lululiker
Lululike R. – Lululike Rep

Dear Sarah,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike

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From the business

Company Representative

Thumbnail of user lululiker
Lululike R.
About Lululike
LULULIKE offers fast fashion at designer boutique quality. Our team of professional buyers identify all the latest fashion trends, at the same time examine every detail of product quality. They work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion on LULULIKE.COM. Choose lululike is choosing a better way to enjoy life because you can dress yourself beautifully and fashionably every day with less cost and high quality items. We offer you all kinds of stylish dresses, such vacation dresses, maxi dresses, shift dresses, body-con dresses and so on. Shoes and tops, Summer items are all available here.
Besides, we often hold some wonderful activities for all the customers in order to both thank the old customers and welcome the new comers. Never miss such kind of activities! Moreover, our shipping is super, we have many cooperators on shipping all over the world. All the customers can choose the shipping method the most suitable.
On the payment methods, we offer the fast and convenient payment method-pay by paypal and also can accept all kinds of credit cards, which depends on customers.
Just believe that lululike is your best choice!

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