• Lume Deodorant

Lume Deodorant

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Overview

Lume Deodorant has a rating of 1.31 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Lume Deodorant most frequently mention butt crack, customer service, and body wash problems. Lume Deodorant ranks 1207th among Skin Care sites.

  • Service
    36
  • Value
    51
  • Shipping
    36
  • Returns
    24
  • Quality
    46
Positive reviews (last 12 months): 5.1%
Positive
4
Neutral
1
Negative
74
23
See all photos
How would you rate Lume Deodorant?
Top Positive Review

“Mystery Item”

Mary G.
12/8/23

I purchased twice for the mystery item and both times I received the same item, toasted coconut soap bar. I was disappointed with this items. I do use the products that I have purchased, and am very pleased with my purchase.

Top Critical Review

“Allergic!”

Lynn D.
1/26/24

Attention anyone with auto immune disorder or sensitive to skin products. Lume stick deodorant produced a rash wherever I applied it. This allergic reaction had to be treated with Benadryl and an allergy shot from doctor. I'm still suffering with itching and redness two weeks after initial application. Be weary of this product.

Reviews (108)

Rating

Timeframe

Other

Thumbnail of user lynnd751
2 reviews
4 helpful votes
January 26th, 2024

Attention anyone with auto immune disorder or sensitive to skin products. Lume stick deodorant produced a rash wherever I applied it. This allergic reaction had to be treated with Benadryl and an allergy shot from doctor. I'm still suffering with itching and redness two weeks after initial application. Be weary of this product.

Tip for consumers:
I was highly allergic to this product. Had to take Benadryl or seven days and get a shot at doctors office. Still itching with rash at two week point

Products used:
Lume Stick deodorant

Service
Value
Shipping
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Thumbnail of user mildredv26
1 review
2 helpful votes
January 7th, 2024

When I first started using lume I thought it was awesome but now I have a problem in my butt crack it's almost like it's thinned my skin out so bad that when I sit on the toilet or even moving the bed, it's like my skin rips back there and I've never had no problems and my whole life up until I started using lume.

Products used:
Whole body deodorant liquid

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Value
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Thumbnail of user justnormalp
1 review
0 helpful votes
March 25th, 2024

Why would women go to a gynecologist for smells beyond that part of the body? Why so many smells? Is a bath recommended? Food change? Hormones checkup? Those commercials are cringey and disrespectful. I hope that women are not perceived as smelly because that message is promoted. Rather than worry about odors hours after bathing and using lume to cover it up, try another bath or shower!

Thumbnail of user loretal8
1 review
0 helpful votes
March 1st, 2024

They deserve negative revues,my order wasnt shipped in full then I start emailing them customer"service"was irritated. Relays takes days then I reach out on a media site so they completeley blocked me to the page and then revue dissapears as well, so it is easy to maintain 4+ stars then negative just gets deleted. As I see here it is a lot 1 star and issues are the same, dont support them, it is a lot of companys worth supporting this isnt one of them and nothing is unique about them, just look arround and you will find better, I did and fast, shipping is very slow and how you miss 30 items to add to the box from 36?and then need to chase them arround. DONT SUPPORT THEM

Tip for consumers:
they deserve negative revues,my order wasnt shipped in full then I start emailing them customer"service"was irritated. relays takes days then I reach out on a media site so they completeley blocked me to the page and then revue dissapears as well , so it is easy to maintain 4+ stars then negative just gets deleted. As I see here it is a lot 1 star and issues are the same, dont support them , it is a lot of companys worth supporting this isnt one of them and nothing is unique about them, just loo

Products used:
I ordered for my sun to take with him north 36 products , received 6

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Value
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Thumbnail of user pattyp256
1 review
2 helpful votes
January 31st, 2024

I am so disappointed. Nothing the ads say is true for me. Doesn't stop the oder and it's a strange smell. I'm going back to the store brands. This is such a lie and fake advertisement 😡

Thumbnail of user eyez6681
1 review
3 helpful votes
February 9th, 2024

I was excited to give this a try I've been using it for 4 days.I am a person who doesn't really sweat alot normally or have a strong odor when I do. But after using this deodorant my body oder is very strong like a punch in the face! Definitely wouldn't recommend. I'll just stick to my normal aluminum free store brands.

Products used:
Deodorant stick

Value
Quality
Thumbnail of user cbonfini
1 review
24 helpful votes
May 8th, 2023

Be very careful - no deodorant is worth $35. In the starter pack it seems as though you will get full size products. You do not. See the photo for what I received. For a gift they give you an extra set of wipes. Ha! A 15 count. So, for $35 I received one deodorant, 30 wipes, a tiny tube of cream, and a travel size body wash! Worse, I went to leave a review on their site and even though they mailed me my order was received they couldn't find my customer number!

Products used:
None

Service
Value
Shipping
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Thumbnail of user ryanw1366
1 review
1 helpful vote
March 31st, 2024

First of all lume makes it impossible to leave a review on their site if you return, hence their ratings are skewed. I used the body cream for weeks on my pits and it is no more effective then generic deodorant. I stay fresh for maybe 12-24 hrs post shower assuming I don't sweat, which is normal for my original deodorant. 72 hour claim is a joke. Lume is NOT even effective on reapplication between showers. But the worst con is that the scents are TERRIBLE. I'm not sensitive to smells but all 6 scents I tried were gross. The 3 scents I tried by Mando were the worst. Like knock off AXE but sour. The base formula has this sour smell which mixes with the perfume they add and the end result is horrible across the board. Everything has this sour edge. I cant tell if I'm smelling BO or if its just the perfume wearing off and I'm smelling the sour note they tried to mask. My favorite deodorant is arm and hammer rosemary sage, bc it smells amazing, the only reason I strayed is bc the baking soda bleaches cotton shirts. So lume is no better than generic and it reeks. Their site and marketing scheme is also gimmicky and dishonest.

Products used:
lume lotion deoderant

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Value
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Thumbnail of user sweete4
1 review
0 helpful votes
February 10th, 2024

Fake product developed by a fake doctor to fulfill a fake need. Soap and water is cheaper, does not clog pores, and doesn't fund that obnoxious "doctor".

Thumbnail of user jessicaf211
3 reviews
8 helpful votes
December 14th, 2023

I heard all these great reviews and wish I looked into a bit more. First off it didnt really work well like if you sweat and i kept noticing it wouldn't help with the bo like antiperspirant would, Then I started getting irritated from it. I wouldn't recommend this to someone that has sensitive skin. I just feel like wasted my money for this product. I actually give no stars if I could. Just do research first.

Thumbnail of user doreens230
1 review
0 helpful votes
March 30th, 2024

I bought a bundle. IT makes me stink! It smells so gross! When I mixes with sweat it stinks worse. I showered several times to get it off.

Products used:
Deodorant and lotion and wipes.

Service
Value
Shipping
Quality
Thumbnail of user maryg3767
1 review
0 helpful votes
December 8th, 2023

I purchased twice for the mystery item and both times I received the same item, toasted coconut soap bar. I was disappointed with this items. I do use the products that I have purchased, and am very pleased with my purchase.

Thumbnail of user jenniferm5836
1 review
5 helpful votes
January 1st, 2024

I work indoors and used it for 3 months and it did not do what it claimed. I smelled bad after 8 hrs. I work in a hospital and could not use it as my patients could smell me.

Products used:
Deodorant

Service
Value
Shipping
Returns
Quality
Thumbnail of user janem1579
1 review
16 helpful votes
October 4th, 2023

I wanted to try Lume so I bought it at Target. I tried it, the toasted coconut solid. I tried it on my underarms and under my breasts. By the second day I had big, red rash on my body where I had used Lume. It was itchy and hurt where skin touched.
I have not been allergic to any products in the past. I am out the $15 I paid.
The rash is slowly going away. Picture attached is when I first broke out

Tip for consumers:
Would not recommend product.

Products used:
Toasted coconut Lume

Value
Quality
Thumbnail of user ld513
1 review
1 helpful vote
February 6th, 2024

Don't bother! I placed an order totaling $75.90 and Lume Deodorant debited my account and "nobody to contact" no customer service care and ripping people off! Going to report to BBB and my bank!

Service
Thumbnail of user molliem92
1 review
3 helpful votes
December 21st, 2023

I tried Lume deorderant a few months ago and both underarms broke out in rash and itching. I decided that I'd give it another try a couple of days ago and the same thing happened. I've uses many, many different deorderants in my lifetime and this is the first time I've ever experienced this reaction to a deodorant.

Products used:
Secret

Service
Value
Thumbnail of user sanctuse
2 reviews
10 helpful votes
December 28th, 2023

Lume commercials are gross.The language borders on filth. Children
See the Lume commercials and start
Laughing...Mommy,.Daddy its the Lume lady again talking about her butt crack. Yes it.is the Lume Lady again. Tbe comany uses filth and shock value to get their point across
And has no place on television.

Thumbnail of user vanessak240
1 review
5 helpful votes
December 4th, 2023

The deodorant does not work I had to send it back they told me that I needed a different deodorant that they came out with a new one that was for the whole body because I have sweat issues and when I sent them back my last order and ordered this one that they said would work it did not work either I have been having to wash my armpits two to three times a day and reply the deodorant that does not work I will be sending it back the problem is is that it's cost a lot of money and they do not refund you for the shipping only for the price of the deodorant. Very disappointing

Tip for consumers:
They only refund you what you paid no taxes or shipping is included so your not getting all your money back. According to there 60 day guarantee

Products used:
The powder stick deodorant and the powder whole body deoderant

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Value
Shipping
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Thumbnail of user roberts.tara.a
1 review
11 helpful votes
October 5th, 2023

I purchased the cream deodorant in Lavender Sage. The only positive I can give this product is that you won't sweat as much (and it does go on invisible), however the smell is so unpleasant. It's like a strong industrial plastic smell, and the Lavender Sage just cannot mask it. I never smelled before, and now this product leaves me feeling self-conscious all day.

Thumbnail of user tr343
1 review
2 helpful votes
February 6th, 2024

Don't waste your money. It does not work no matter where you use it on your body. It leaves you feeling wet. Joke of a product.

Thumbnail of user cicim9
1 review
3 helpful votes
January 1st, 2024

The worst stuff price is not worth it price us to high, commercial is gross I have to change the channels so we don't have to see that lady do gross things, don't want to log in i don't want to be bug. Regarding your stuff doesn't work

Tip for consumers:
NO

Products used:
Tube

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Value
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Thumbnail of user maryj3617
1 review
4 helpful votes
December 16th, 2023

We ordered a while back. I hate to be so crude but this stuff smelled like a combo of stinky butt and vomit mixed together. I threw it away after a day. How could a company sell something so stinky and expect it to cover up body odor. It's worse than body odor!

Products used:
None. It was too gross to put on my body

Service
Value
Shipping
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Thumbnail of user josiep64
1 review
26 helpful votes
July 6th, 2023

Omg I can't use it, it burn my skin so bad that I can't use any other deodorant, I try other Sents and it does the same thing, My under arm pits can't heal it hurt and it itch too I'm going to see a Dr. regarding this horrible issue I told lume and all they say change shaving blade but it doesn't have to do with blade is the product itself that burns me bad. If it get worse I'll take legal action against them

Tip for consumers:
safe

Products used:
Lume deodorant but I stop because it won't heal

Value
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Thumbnail of user janetj1467
1 review
13 helpful votes
October 18th, 2023

What kind of company spokesperson says UNDER BOOB, THIGH FOLDS, BUTT CRACK? Then proceeds to lather on the crap. She might be a professional but she acts like a perverted circus clown. Besides I can purchase and use a lot of name brand proven deodorants for a lot less. After reading some of your reviews I understand what others say about the smell and how well your product? Works...
Just wish you'd stay off my TV.

Thumbnail of user meghany14
1 review
25 helpful votes
June 23rd, 2023

Used the first 2 days and thought it was great then BOOM, thought it was just raw as never had something of this happen. Well, seems chemical burns on both areas I applied. Severe pain! Definitely not for me

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