Lushlity

Ordered items over a month ago. Notified them regarding my missing tracking number that was supposed to be sent within 5-7 business days. They said they would resend. This sequence of events happened an additional 3 times. I still have not received my items and unless it comes with a cute puppy that is house trained and stays a puppy for ever it wasn't worth the headache.

I am so frustrated of that brand, I've never received my swimwear and it's been 8 months! Do you imagine? Im so mad at them.

It's been 9 weeks and I still haven't receive anything nor do I even get an automated email response from their website. There's no way to check tracking, nothing after they withdraw money from your account.

Ordered a pair of sunglasses three months ago haven't recived them. Tried "tracking" my package and their tracking site doesn't even work. I've emailed them several times with no replay other than someone is working on it and no contact after that. Money of course debited right away.

I saw the same glasses for less than 3 dollars, anyways i ordered on october 2016 and now its feb 2017 shipment hasn't arrived yet and they don't reply to my emails, what should i do?

I ordered one pair of sunglasses for £20 after being given a tracking number that doesn't work I contacted them and they gave me a new one, after 10 days the tracking number says they have been delivered to California but I live in the UK. I contacted them again and was told to contact my mail service, I have and they have no record of the order. Sent multiple emails regarding this and requesting a refund but have got no answer. Don't use this website it's a scam!

These glasses are AMAZING! They took a month to arrive, but definitely worth the wait, I would definitely order again. THAnks Lushlity!

Honestly the worst company ever! It's been over a month and I still have not received my items. Where is this stuff coming from that it takes over a month?! They say it's been sent? But from where?! I ordered something from China and it came faster. No phone number! Nothing! I will probably get my swimsuits when it's freezing and raining!

I purchased a pair of sunglasses on August 25th from there, then weeks later, I read reviews and saw that people said it was a scam so I was worried. It's not a scam, but you need patience for them because it's October 12th (about 6 weeks after my purchase) and they just came today. If you are impatient, Amazon sells most of these styles by a brand called "Sojos" and they are much quicker (2 weeks tops). So if you ordered some, don't worry, they'll be there, but go to Amazon in the future.

Don't whatever you do use this company they are con merchants takew your money but 'send the merchandise ordered and paid for... refuse refunds as well and ignore communications

I ordered a pair of glasses 2 months ago and they still have not arrived. I have emailed them several times and the only responses I get are "please be patient they will be delivered soon." Getting very annoyed. The money was taken from my account the second I ordered. If I could give a 0 I would.

You'd figure when you order a bathing suit in May, that you'd get it before the summer is over. They send a "we shipped your item" mail six days ago with a tracking button that doesnn't work

Placed an order a month ago and it stated 3-5 days for shipping information. It's been a month and my order still hasn't even been processed. When I reached out to them they said it's been processed and shipped and to await the tracking number. Then I reached out a week later after not receiving anything and they said it's being processed. The contradicting replies and still lack of shipping confirmation, etc. after a month is highly worrisome and irritating. I assume they'll arrive at some point (wouldn't be surprised if they didn't though), but definitely not in time for all my summer events I bought them for.

They dont even deserve 1 star. I ordered my swimsuit in May. 2 months later. STILL nothing. They say 3-5 days you'll receive your tracking number. Yet I didnt receive that until 1 1/2 months later and after 2 weeks. The tracking number STILL does not work. So I emailed them again and now their email account doesnt work. SO they must of blocked my email account. POS company. DO NOT ORDER FROM THEM!

Do NOT order from her do not do not do not. Is there a negative rating? They give you scam tracking numbers and if they even do decide to deliver to you it will be sometime within that year or two if you're lucky. Do not waste your money here!

If I could rate this site in the negatives I would have. I am going on two months and still not even a confirmation of tracking email. Have sent several emails to them and they obviously could care less as they reply with the same bull$#*! over and over again. "We have escalated your order to priority we will be in touch with you in a couple of days" 2 weeks later still nothing. Just disgusting THEIFS. Have been asking for a refund and they kee ignoring my request and saying please be patient. I highly recommend you DONT shop from this site. As soon as I am able to I will be making sure I am informing pay pal of this fraudulent site. SAVE YOUR MONEY

We ordered a pair of glasses late September... the website says will receive shipment information within 2-3 days... It's more than two weeks since ordering and have not heard anything. Of course the credit card was charged immediately for the purchase. The website doesn't have any sort of order history mechanism, and the only way to contact the company is via an email address. I did call the number listed with the credit card charge, but it was some sort of "google voice mail". We've sent two emails inquiring about the status of the order and left a voicemail. No response. Lesson learned. Will look at all the customer support information on a website prior to ordering from unfamiliar companies in the future. If it was possible to give a "0" star I would, but "1" star will have to do.

Every single person is writing the same thing. Im going mad i am lwavin the country and i have no tackig number nothingggg. Its been over 2 weeks and i have ben emailing non stop! DO NOT USE THIS WEBSITE

I ordered a pair of glasses, and immediately canceled my order once I read the lishlity review on other websites. I got the email that they canceled my order, but still proceeded to remove more money than the sunglasses costed out of my account. I am still trying to contact to get my money back with so far, no luck. ITS A HUGE SCAM! DO NOT BUY ANYTHING FROM LUSHLITY

I order a romper for my birthday back on April 8th. Around the 12th I emailed them just curious to know if it had been processed or if it had already been sent out. The website says it will be processed within 2-3 business days. They said it was being processed and they were just a little behind so it was taking longer. So on my birthday weekend I decided to email them and just tell them I wanted my money back since my birthday had already passed. No one emailed me back, so I emailed them 2 more times and they finally emailed back and said it was being shipped out soon and I would be emailed a tracking number. I emailed them and told them I didn't want the romper or tracking I just wanted my money since I didn't get it for what I wanted. And once again they told me it would be out soon. I eventually asked them if they were even reading the emails I sent to them because I DIDNT WANT THE ROMPER. They told me that once it has already been processed they can't refund it they had to sent it out but I could refuse it and get my money back. Which pissed me off because why would I want to refuse it, it would probably take them another month to get my money back to me. It's going on may 15th and I still haven't received anything. This is the WORST website I have ever online ordered from. And I can promise I will never use them again.

I would give them a 0 on stars if I could but it's not possible.

The website is pretty but I myself bought a pair of sunglasses but it was never delivered and said that there was no tracking number, it's a scam. And the customer service does not work.

The website is set up nicely and there is a strong social media presence for this website BUT it is not worth it. In the website's FAQ, it says order processing time is 3-5 days and then the order will ship, and that most people receive their orders within a week of ordering. I figured I would be safe to order sunglasses two weeks before leaving for my vacation. However, After waiting 7 days of processing I emailed the company and they said my order would ship by the end of the week and take 7-10 business days to arrive. I changed my order to ship to where I would be vacationing, and it has now shipped a week ago and the packages are still in CHINA. After hearing from other people, their packages took three weeks to arrive. Don't order from here. You can get sunglasses elsewhere.

I ordered glasses in November for my daughter for Christmas, and guess what?! It's Christmas today, and still no glasses! Will never order from again.