• Luxy Hair

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Overview

Luxy Hair has a rating of 2.38 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Luxy Hair ranks 140th among Hair Extensions sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Luxy Hair?
Top Positive Review

“"Satisfying"”

Longtang M.
5/29/19

Their product are very good, satisfying and very soft. You can use it over and over again to your satisfaction.

Top Critical Review

“DONT PURCHASE”

Megan S.
4/18/23

I purchased my clip in extensions from you less than six months ago, these are hands down the worst extensions I have ever bought in my life. I have been a hairstylist for 12 years and did everything properly to take care of them including the coloring process. I clarified the hair before hand and used professional hair color on them to match my hair. I have tried three different treatments on them to get them to not matte up every time I wear them and nothing has worked. I am so disappointed in poor quality of the hair when I spent 400$ on them. I will be leaving bad reviews on everything so no one else makes the same mistake I did.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user megans1208
1 review
2 helpful votes
April 18th, 2023

I purchased my clip in extensions from you less than six months ago, these are hands down the worst extensions I have ever bought in my life. I have been a hairstylist for 12 years and did everything properly to take care of them including the coloring process. I clarified the hair before hand and used professional hair color on them to match my hair. I have tried three different treatments on them to get them to not matte up every time I wear them and nothing has worked. I am so disappointed in poor quality of the hair when I spent 400$ on them. I will be leaving bad reviews on everything so no one else makes the same mistake I did.

Thumbnail of user aleksandrag22
1 review
1 helpful vote
October 9th, 2021

My package wasn't delivered. I have been looking for it for a very long time. I got in touch with the seller, she was answering very rudely for over an hour. She forced me to file a the police report, fill a claim with USPS. She promised to return the money and stopped responding. I have been waiting for an answer for over 11 days! The most disgusting and rude seller! She is a deceiver!

(If anyone is interested, you can answer me here and I will send you 25 screenshots of this conversation!)

NEVER BUY here! Luxyhair - THE WORST SERVICE

Tip for consumers:
no need to buy here

Products used:
I have not received the parcel. I just lost money!

Service
Value
Shipping
Returns
Quality
Thumbnail of user longtangm
13 reviews
10 helpful votes
May 29th, 2019

Their product are very good, satisfying and very soft. You can use it over and over again to your satisfaction.

Thumbnail of user shelbyr138
1 review
1 helpful vote
December 5th, 2022

When I received my order a box inside the package was completely empty/the item was missing. I reached out to the company. They refused to do anything to make it right and when I reminded them was a $300 order and I wouldn't order again, they said they were sorry I felt that way.

Thumbnail of user jenniferr429
195 reviews
357 helpful votes
November 3rd, 2018

But they don't have ethnic hair. So, umm, I can't buy anything from here unless I am buying for a friend. That's cool to me.

Thumbnail of user shellym19
Em L.
14 reviews
19 helpful votes
October 17th, 2015

The hair extensions are terrible. The ends look weird, like you have to actually trim them again so they look natural. Hair started to shed and tangle within a week. I will be skipping this company from now on.

Thumbnail of user stephanier260
9 reviews
12 helpful votes
November 7th, 2018

Only tried 1 product sent to me through an Ipsy glamour bag, but so far so good! I am considering purchasing full size products from them.

Thumbnail of user clarar37
Clara R.
514 reviews
610 helpful votes
August 13th, 2018

That shine product and how much it held up everything so well i just had to keep myself from looking in the mirror so much haha

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2.4
8 reviews
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