• Madboots

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Overview

Madboots has a rating of 1.3 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Madboots ranks 576th among Shoes sites.

What reviewers want you to know

Positive highlights

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Critical highlights

  • late evening on 10/1/10 I ordered and paid for one pair of UGG boots by debit card...
How would you rate Madboots?
Top Positive Review

“Hello..”

Hannah H.
2/20/10

Hello. I was in the same boat i waited and emailed waited and emailed for about 2 weeks and they came. They are real and i wear them all the time they are comfortable and reliable. I am sorry to hear about every other persons disapointment with them buti am satisfied with them.

Top Critical Review

“DO NOT USE THIS WEB SITE!”

LOUISE B.
1/29/10

DO NOT USE THIS WEB SITE! Like all the other reviews mine is the same. The worst thing is my daughter saved her 'paper round' money and tried to purchase these boots 16/01/10 but still no boots have arrived. It states delivery within 5 days - rubbish. Cannot get in touch by phone or online chat and sent an email with still no reply. DO NOT ORDER FROM THIS SITE!

Reviews (10)

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Reviews that mention popular keywords

ugg boots (4)
Thumbnail of user louiseb1
1 review
1 helpful vote
January 29th, 2010

DO NOT USE THIS WEB SITE! Like all the other reviews mine is the same. The worst thing is my daughter saved her 'paper round' money and tried to purchase these boots 16/01/10 but still no boots have arrived. It states delivery within 5 days - rubbish. Cannot get in touch by phone or online chat and sent an email with still no reply. DO NOT ORDER FROM THIS SITE!

Thumbnail of user andread
1 review
1 helpful vote
January 6th, 2010

Ordered a pair or "ugg" boots on 29th Dec still no order number, this company is impossible to contact by phone. You can e-mail my not get a reply. Have managed to take money from credit card ( which we will get back thanks to credit card company)
Do not waste your time and money on this con site

Thumbnail of user cindym2
1 review
2 helpful votes
March 2nd, 2010

We ordered several pair of boots after they got the money we could no longer contact them. Site is offline now. Finally got the boots, no return instructions or return address phone # doesn't work.
We did not receive one item that was ordered. They just piled in a bunch of boots the size we ordered. Ed Hardy Boots

Thumbnail of user angiep1
1 review
2 helpful votes
January 2nd, 2010

I can't believe we fell for it after all the company is called 'Madboots'. Brought two pairs of Ugg boots from this company. Funny enough i had a very funny feeling about this when the courier information flashed up and it was a chinese company. Hey Ho, continued the process easy to buy seemed really resonable and waited for a tracking number. We waited and waited and waited hasten to add no number ever came not even a conformation of purchase. Felt completely cheated, emailed and emailed and emailed but no response. Also tried to use their on line chat system but that too is fake. Anyway the company is false and still have not received my boots, but no doubt they will be fake! No boots and now no money don't shop with Madboots unless you are truly MAD.

Thumbnail of user sarac2
1 review
3 helpful votes
December 30th, 2009

This site is crap and full of copies when on line chat they say that there products are original deaker uggs there not it says 5-7 days delivery its not i made a purchase on the 10th december only come today on the 30th december ordered 3 pairs came to 181.00 they are copies proper not even good ones ive requested a full refund can't even get an address to send the boots back and im out of pocket 181.00 just want every 1 to know what experiance ive had don't even bother with this site thanks

Thumbnail of user tp1
1 review
1 helpful vote
February 9th, 2010

It's very very bad company. I did order 1 pair of ugg boots and 1 handbag and paid by debit card but they chrage me twice and same order I did send an E-mail to cancel but couldn't contract to any body I went to the bank next day but bank staff said money already gone twice about 402 pounds. Oh ' my God. I did sent E-mail to ask. And Lily said will refund but 2 weeks later goods came with 2 set same thing and I did ask many time want to return and want refund 1 set but no reply at all...
Please be care full about this company. I will not do this again...

Thumbnail of user karenr5
1 review
1 helpful vote
January 11th, 2010

Do NOT under any circumstances purchase from this website... late evening on 10/1/10 I ordered and paid for one pair of UGG boots by debit card... the company then asked for payment over and over again in their confirmation emails! Alarm bells started ringing and thankfully i did NOT re-enter my payment details. I have done a few investigations and this morning my fears were confirmed! The £51.32 I thought I had paid was a joke as they have taken much more! Have telephoned my bank today (11/01/10) and tried to get the payment stopped but the eastern sounding company "fetian?" have already taken the money. My bank are being very helpful and I am now waiting to see if I will be re-imbursed the considerable amount of money they have taken. I have also had to cancel all my cards for this bank account so have to deal with this inconvenience too...

Thumbnail of user garethb
1 review
1 helpful vote
March 11th, 2010

I purchased a Mcqueen skull scarf from this website then i found all the bad reviews it had recived... i contacted them and a lady called LILy responded to my email asking why i wanted to cancel my order i was very polite and said i just didn't want the scarf... i got a reply back say "ok" nothing else just that... 2days later the £110 scarf turned into £125 and the money was taken out my account... 30+ email later and still no reply i contacted them via the on line chat where i was basically told "like it or lump it your get the scarf" Please don't make the same mistake as me and buy from these cowboys... o and the scarf a FAKE! Just recived this scarf and it's the worst fake I've ever seen... PLEASE DON@T BUY FROM THIS SITE

Thumbnail of user floorh
1 review
2 helpful votes
January 3rd, 2010

I bought at madboots.com 1 pair of ugg boots after several mails asking if the good were really the original Deckers Uggs boots.
Time after time they said they purchase the original ones.
Finally I ordered and paid through creditcardcompany. After clicking the submit button for paying to madboots I got a funny chinese name I paid to.
Then I started worrying. The same day I canceld the order, but "Lily" from madboots send me a mail that they had received my money and the order would be soon dispatched. They didn't react on me cancelling the order. To make a long story short, Madboots.com told me in every contact we then had that they had paid the money back on my creditcard but they didin't. Thanks to creditcardcompany I received eventually one month later a full refund. If you want to check for yourself, call the number wich they have on there website (below at contact) you will not get anybody at the phone, because this number is a non connecting number in China. In the whole site they don't tell they are sending the goods from China, why have a contact phonenumber then in China? (0086 countrycode)

So be aware of ordering from this people!

Thumbnail of user hannahh
1 review
1 helpful vote
February 20th, 2010

Hello. I was in the same boat i waited and emailed waited and emailed for about 2 weeks and they came. They are real and i wear them all the time they are comfortable and reliable. I am sorry to hear about every other persons disapointment with them buti am satisfied with them.

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