• Maisie Maven

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Overview

Maisie Maven has a rating of 1.19 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Maisie Maven most frequently mention tracking number, customer service, and hair straightener problems. Maisie Maven ranks 122nd among Fashion Blogs sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There is no phone number or address for MaisieMaven and they are hiding their true location.
  • So beware when ordering from this company how long it will actually take to receive it.
How would you rate Maisie Maven?
Top Positive Review

“I take back what I said, I got mine! And I love them!”

Pascale D.
6/15/19

I finally received my adhesive eyelashes and I actually love them! They came in perfect shape, in a box. The adhesive band is still sticking to my eyelid. I even bought a bunch of adhesives bands so that it'll stick for a long time. The trick is to put them on right after you clean your face, on a clean dry skin, NO MAKEUP on yet. The reason why some of you complained that it doesn't stick is maybe because you put them on ATFER you've put make up on? Then that would explain maybe why it didn't stick to your eyelid? I've been wearing them now every day and I even got compliments! :) Adhesive is the way to go! I've attached the photo... Sorry about the previous bad review! I take it back!

Top Critical Review

“Service”

Pamela M.
5/11/21

This is the worst company I have ever dealt with online. I do extensive online shopping and I have never been treated so poorly. I did NOT receive the product and they REFUSE to give me credit. This company will not make it right with the customer. If I could give a zero, I would. Buyer beware!

Reviews (72)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (5) this company (16) 60 days (3) credit card company (3) order anything (3) return policy (3) not buy (8) steam straightener (3)
Thumbnail of user pamelam1218
1 review
1 helpful vote
May 11th, 2021

This is the worst company I have ever dealt with online. I do extensive online shopping and I have never been treated so poorly. I did NOT receive the product and they REFUSE to give me credit. This company will not make it right with the customer. If I could give a zero, I would. Buyer beware!

Products used:
None - I never received the product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevinh458
1 review
1 helpful vote
January 26th, 2019

Is has been arrived but broke with the first touch. Very poor quality. Dont buy here. Ive sent an email, now waiting respond. Keep u updated about this matter

Thumbnail of user dedeb4
1 review
0 helpful votes
June 21st, 2019

Never again Well last shop at this rip off company I purchased some eyelashes April 19,2018 Never received my item. I sent them over for emails telling them about the issue they kept telling me to wait 60 days before I can get a refund, yesterday was 60 days I sent them another email letting them know I didn't receive my eyelashes and I would like a full refund. I paid $15 they refunded me 9.00. Smh It's your fault I didn't receive my items why should I have to pay for it? Buy your eyelashes and products from somebody you can trust these people are hard up thieves.

Thumbnail of user anjeniques
1 review
0 helpful votes
February 17th, 2019

I'd give them zero stars if l could- the "self-sticking" eyelashes simply do NOT stick. No matter if you have squeaky clean lashes, or use the hairdryer on them to get them sticky again- you canNOT reuse these things! They don't work in the first place! The suckers will NOT stay on and you have to mess with them every two minutes, because they come off! Don't waste your money on these fake ghetto supposedly self stick eyelashes- They took forever to arrive as well! Lf l had know they were shipped from OUT of the country, l never would have ordered them- two thumbs down.

Thumbnail of user hildap7
3 reviews
19 helpful votes
April 27th, 2018

I purchased the Reopro salon professional steam hair straightener.
The item arrived 4 weeks later damaged, it keep turning off, it never got hot.

I emailed the Maisie Maven customer service and din't got a response for days. I had to open a dispute on Pay Pal. Very frustrating!

I'm not ordering anything from that company again. I had to pay $23.50 NON REFUNDABLE to send the damage item back.

SCAM! STAY AWAY!

Thumbnail of user tabithah9
8 reviews
12 helpful votes
March 30th, 2018
• Updated review

I'm late posting this, but I wanted to be fair and let everyone know that I did finally receive the item. After about 90 days and no tracking info. Apparently they ship things very differently in other countries. So beware when ordering from this company how long it will actually take to receive it. The product works well. I give the product 4 stars, but I gave it overall 2 stars, because I still don't recommend them.

SCAM!
October 20th, 2017
• Previous review

I ordered two weeks ago and I still have no shipping information. I will never buy anything from a business advertised on Facebook ever again. Please do your research on any online company or company in general before ordering anything. I was fortunate enough to have a bank that I could dispute the charges without any additional fees.

Thumbnail of user theresap43
1 review
0 helpful votes
December 7th, 2017

I ordered the steam flat iron that is advertised on Facebook. Shipping was slow mind took a month. The flat iron is great. I really love it. My hair felt soft shiny and not hot, damaged at all. Love it.

Thumbnail of user jodys39
1 review
1 helpful vote
April 30th, 2018

Ordered product two months ago have never received the product. I did get tracking information which has said in transit for the last two months. I emailed customer service, and it took them several days to respond and and the response was "sometimes due to delayed logistics and customs clearance, delivery might take a longer than usual time" I am doubtful that I will never receive the product or a refund. I would advise not to purchase from this company.

Thumbnail of user karins34
1 review
1 helpful vote
May 18th, 2018

I ordered the Glitter Lipstick on the 4th of November 2017. By 2 Feb 2018 I have not received my package and Amber from Maisie Maven wrote back that it might have gotten lost and she sent a replacement package. I still have not received anything! This company is Fraud. I paid $45.95 for something I never received. I need an answer. My order number is #*******

Thumbnail of user janetk245
1 review
1 helpful vote
October 28th, 2018

This site is a complete scam NEVER buy from them they take you money and never send the product if you contact them all you hear is it's I transit... 7 weeks later what a I had of crap... thought it looked legit but noooo I got scamed can't believe PayPal is associated with them... at least I brought through PayPal so they don't have my credit card numbers... small mercies! I how PayPal can get my money back

Thumbnail of user hettyk1
1 review
1 helpful vote
May 24th, 2018

I cancelled an order within couple of hours.
Got confirmation of refund and complete silence after. Numerous requests later: nothing.
Another scam business from China.

Thumbnail of user sarahjayneh
2 reviews
0 helpful votes
January 6th, 2018

Does not work in the slightest. No gloss, yes some sparkle but it pretty much dries on your lips like a powder and begins to peel off. Highlights the lines on your lips.

An all round terrible product. Mind you at least i now know never to order anything from them again and to warn others about ordering anything from them too. You live and learn.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreal130
1 review
3 helpful votes
May 11th, 2018

Wish I had read reviews before ordering. Eyelid stickers do not stick and are not invisible. They came with no instructions how to apply and they drop off and end up on the floor. Complete waste of money

Thumbnail of user pennyf45
1 review
1 helpful vote
February 13th, 2019

It took 3 weeks to receive the product and it was smashed. I sent an email and got no response, so I threw the package in the trash. I sent another email and finally did receive a response but you have to take video for proof. No video, no refund or replacement.

Bad Business.

Thumbnail of user glendag24
1 review
0 helpful votes
July 3rd, 2018

Ordered eyelift stickers; the weeks went by and every time I chased I got the reply that there was a delay with the manufacturer. When I said the time was unreasonable, I was told their Terms & Conditions state they do not have to refund for 60 days from the day they took my money.

The items arrived the day before I could demand my refund, but I am left with a pack with stickers, a pair of tweezers and some sort of 'prop'. NO instructions whatsoever.

I could kick myself for sending my money off to these shysters

Thumbnail of user ronnied14
1 review
1 helpful vote
May 2nd, 2018

I am speechless as to how companies operate such as this one
Absolutely hopeless to the bone oh yeh will take your dollars in a eye blink
Try contacting them with your dissatisfaction of faulty callus remover and they go to ground
PLEASE SHOPPERS. DONT GO ANY WHERE NEAR THIS MOB AS THEY ARE RIPOFFS. AND NEEC TO. GO BEFORE THE COURTS WITH THEIR SCAMS
ROD YOUR SOCKS OFF AND YOUR DIRTY SCAMS
ONCE BITTEN AND TWICE SHY.

Thumbnail of user pascaled8
2 reviews
0 helpful votes
June 15th, 2019

I finally received my adhesive eyelashes and I actually love them! They came in perfect shape, in a box. The adhesive band is still sticking to my eyelid. I even bought a bunch of adhesives bands so that it'll stick for a long time. The trick is to put them on right after you clean your face, on a clean dry skin, NO MAKEUP on yet. The reason why some of you complained that it doesn't stick is maybe because you put them on ATFER you've put make up on? Then that would explain maybe why it didn't stick to your eyelid? I've been wearing them now every day and I even got compliments! :) Adhesive is the way to go! I've attached the photo... Sorry about the previous bad review! I take it back!

Thumbnail of user marya914
2 reviews
0 helpful votes
March 30th, 2019

Been waiting over 5 weeks. Not even an email. I hate sham companies! Now that I've read the reviews, I'm disappointed.

Thumbnail of user phyllisb25
2 reviews
0 helpful votes
October 16th, 2017

I Oder The flat iron charged my credit card never received it. My Oder #*******SGP please whats going on. And never received any confirmation nothing guitar upset

Thumbnail of user leahanad
1 review
0 helpful votes
May 1st, 2020

I ordered the steam straightener well over a month ago and I still have not received it! When I email the company they simply say it's on the way and I can track it! I CANT READ CHINESE SO I CANT TRACK IT! They're incredibly unprofessional and a scam!

Thumbnail of user azadeha
1 review
1 helpful vote
June 18th, 2018

Please dont try to buy anything from this Fraudulent Website. They are not a company, simply a website to exploit people. I ordered Invisible Lift Double Eyelid Stickers and never ever got the item. They are dangerous and seem to be in Laos or related to individuals in that country.

Thumbnail of user cookiej
1 review
1 helpful vote
December 30th, 2017

Thanks to all the reviews, I immediately canceled. I paid through Paypal and getting my full refund. I emailed the company about all the negative reviews and told them to cancel my order... they did. You have 12 to 48 hours to cancel providing they have not sent the order to logistics--according to their website. Whew! I feel lucky. I feel bad for the ones who had such a bad experience.

Thumbnail of user cao1
1 review
0 helpful votes
December 18th, 2018

I order 2 hairs comb. Been 7 months and I email them. They keep send me one word. Your packages is on the way. I want refund my money back. They email back and say same thing over over again. ( your package is on the way). Peoples don't buy anything on this website. This is scam. They took your money and never send your package. Don't trust this website.

Thumbnail of user kathrynf46
1 review
1 helpful vote
June 2nd, 2018

Still 6 weeks, no product, no tracking, no money!
Will NEVER buy from this company again. The only thing they do well is Marketing and accepting your money.

Thumbnail of user ruthw91
1 review
0 helpful votes
May 24th, 2018

Ordered on April 6th. Nothing. What goes around comes around. Their parents must be so proud of what they do for a living, ripping people off.

Tip for consumers:
Don't buyzero to the above

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