• Merchants Of The Sun

Merchants Of The Sun

Overview

Merchants Of The Sun has a rating of 4.89 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Merchants Of The Sun most frequently mention fast delivery, high quality, and customer service. Merchants Of The Sun ranks 15th among Fashion Jewelry sites.

  • Service
    12
  • Quality
    122

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.5%
Positive
21
Neutral
0
Negative
1

Instant Feedback

1,229 reviews

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What reviewers want you to know

Positive highlights

  • Fast delivery, quality products and amazing business

Critical highlights

No critical highlights yet

How would you rate Merchants Of The Sun?
Top Positive Review

“Love online shopping off this website”

summa s.
12/11/23

Love online shopping off this website. The jewellery is amazing and great quality. When you have questions they are straight onto it. Definitely very helpful and always so kind

Top Critical Review

“Don't buy!”

Corina T.
2/19/22

Bad quality I bought a chain and after two days of use is completely black! Also, it took a month to arrive. Really bad You can compare with the bracelet, it's a joke

Reviews (124)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality products (10)
Thumbnail of user danielp2686
1 review
0 helpful votes
February 8th, 2024
Verified purchase

Very easy transaction. I liked the ring and purchased it. Delivery time was good too. Would definitely order again.

Reason I chose this business:

I liked a ring i saw advertised.

Thumbnail of user irener266
1 review
0 helpful votes
April 15th, 2024
Verified site experience

So easy - I was just browsing rings and you saved the one I was intending to buy - so easy placing the order!

Reason I chose this business:

My husband lost his Godfather ring recently so I have ordered him another one and he has no idea. He loved the first one and I know he will love this one as much.

Thumbnail of user nicko413
1 review
0 helpful votes
May 6th, 2022
Verified purchase

I got this piece to match my grandfathers old weeding ring as I didn't want to have it re sized and it's mind blowing how amazing it looks against it and I saw the other one to match and just new I had to have them both and don't regret it!

Reason I chose this business:

I love sustainability I run a sustainable firewood business so love the mission behind the gorgeous pieces

Quality
Thumbnail of user jacobl395
1 review
0 helpful votes
May 8th, 2022
Verified purchase

I talked with Emma on the phone; she was very helpful.

Reason I chose this business:

It is my Boyfriend's favourite jewellery brand.

Quality
Thumbnail of user amberb785
1 review
0 helpful votes
May 8th, 2022
Verified purchase
• Updated review

Unique and very cool ring - alway fast and easy shipping

Reason I chose this business:

Coco limited edition

Quality
Awesome rings
April 11th, 2022
Verified purchase
• Previous review

Love these guys, awesome experience, jewellery is perfect and unique!
Super fast shipping & cool packaging!

Reason I chose this business:

Unique jewellery

Quality
Thumbnail of user michaelg4537
1 review
0 helpful votes
May 8th, 2022
Verified purchase
• Updated review

My second purchase, I'll be back again and again. Merchants of the Sun are tuned in on want I need.

Quality
Quick & easy
April 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Attractive product

Thumbnail of user giuseppel33
1 review
0 helpful votes
May 8th, 2022
Verified purchase

The best jewellery around and great website. A lot of great comments from other people asking where they are from

Quality
Thumbnail of user andrewg1500
1 review
0 helpful votes
May 10th, 2022
Verified purchase

Easy to use website and fast checkout. Good quality

Reason I chose this business:

Like the raw design of the rings and use of sustainable and recycled items.

Quality
Thumbnail of user aarond466
1 review
0 helpful votes
July 1st, 2022
Verified purchase

The customer service was brilliant and the products speak for themselves

Reason I chose this business:

I have followed Merchants for a long time wanting to buy products however the sale is what drew me in

Service
Quality
Thumbnail of user jadet86
1 review
0 helpful votes
May 14th, 2022
Verified purchase

Good brand, website easy to use. Would recommend and will be shopping again with merchant in future when not broke :)

Reason I chose this business:

Cause love the brand

Quality
Thumbnail of user samn475
1 review
0 helpful votes
June 1st, 2022
Verified purchase

Very easy to purchase on line, and prompt. No hassles.

Reason I chose this business:

Very conservative style and sizes that suites me.

Service
Quality
Thumbnail of user annettef184
1 review
0 helpful votes
June 5th, 2022
Verified purchase

Very easy to complete transaction. Very helpful assistance and product purchased was lovely.

Reason I chose this business:

Recommended by my niece and I love their items and philosophy.

Quality
Thumbnail of user harrisonn23
1 review
0 helpful votes
June 14th, 2022
Verified purchase

Great online retail platform
Great product
Quick delivery

Reason I chose this business:

Recommended by a friend

Quality
Thumbnail of user tomc1448
1 review
0 helpful votes
June 16th, 2022
Verified purchase
• Updated review

Jewllery that you can connect a piece of yourself to.

Reason I chose this business:

Had a very positive experience in the past. The jewellery is very meaningful

Quality
Good products
December 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I liked the meaningful artwork on the ring

Thumbnail of user jackm1318
1 review
0 helpful votes
June 25th, 2022
Verified purchase

I've previously used Merchants and I've never had any issues. The rings are of high quality and definitely make me feel confident about my outfit as they compliment most things very well

Reason I chose this business:

Previous customer

Quality
Thumbnail of user oliviah383
1 review
0 helpful votes
July 1st, 2022
Verified purchase
• Updated review

Always good styles and website is easy to navigate

Reason I chose this business:

It’s my favourite place to shop for new pieces

Quality
Best jewellery store around!
May 19th, 2022
Verified purchase
• Previous review

Always a great experience shopping with Merchants.

Reason I chose this business:

I love the jewellery at merchants of the sun

Service
Quality
Thumbnail of user samb1179
1 review
0 helpful votes
July 1st, 2022
Verified purchase

Quick and easy with faster delivery than expected. Great products.

Reason I chose this business:

Sale and frequent buyer

Quality
Thumbnail of user carterh75
1 review
0 helpful votes
July 1st, 2022
Verified purchase

Super cool design for such a simple thing. The packaging that it came in was good quality.

Reason I chose this business:

Nice designs

Quality
Thumbnail of user jeffreyw995
1 review
0 helpful votes
July 6th, 2022
Verified purchase

Great customer service and ring. Very quick delivery.

Reason I chose this business:

Price and product

Quality
Thumbnail of user maxs318
1 review
0 helpful votes
July 12th, 2022
Verified purchase
• Updated review

Such a good shopping experience! The rings are perfect and I always get compliments when I'm wearing them (which is all the time)

Reason I chose this business:

Love the style of the ring.

Quality
Aesthetically pleasing website, and helpful tips about...
January 2nd, 2022
Verified site experience
• Previous review

Aesthetically pleasing website, and helpful tips about sizing. 10/10

Reason I chose this business:

Unique rings that suited what I was looking for.

Thumbnail of user alanahr
1 review
0 helpful votes
August 29th, 2022
Verified purchase
• Updated review

Shopping with merchants is always easy, they make the checkout simple and the shopping enjoyable. Love everything about merchants

Reason I chose this business:

Because you guys are individual and I enjoy all of the pieces I already have

Quality
Shopping on your website is always very simple and...
July 1st, 2022
Verified site experience
• Previous review

Shopping on your website is always very simple and quick

Reason I chose this business:

Because the pieces are individual and fun and because you had a sale

Love your products
November 30th, 2021
Verified purchase
• Previous review

Always a pleasure buying from you guys. Nice and easy

Reason I chose this business:

Gorgeous jewellery

Service
Quality
Thumbnail of user viktoriai3
1 review
0 helpful votes
September 21st, 2022
Verified purchase

Great. Needed to exchange a ring for a larger size, quick responses and made very easy. They also sent a ring sizer with the ring which is super handy (must happen a lot but I still respect the trouble shooting)

Reason I chose this business:

Bday present for bf

Quality
Thumbnail of user ethant143
1 review
0 helpful votes
November 2nd, 2022
Verified purchase

Reliable and great quality with a seemingly personal touch

Quality
Thumbnail of user jodys320
1 review
0 helpful votes
November 30th, 2022
Verified purchase

I found the site easy to use. The customer service is of a high standard and the products as described.

Reason I chose this business:

Hoping the products match up with the quality advertised.
Products look amazing

Quality
Thumbnail of user elizabeths3192
1 review
0 helpful votes
December 5th, 2022
Verified purchase

Easy to navigate, great tips on sizing, great pictures to show how the pieces look on which helped with making decision. I bought a piece for my 24 year old son. The packaging it arrived in was thoughtful. Artful and environmentally friendly. The necklace looked exactly like shown on website when on.

Reason I chose this business:

Looking for men's jewellery: not easy to find. Love the designs, the modelling to see how they appear and love the "planet" approach

Quality

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From the business

Founded on the beaches of Indonesia and Byron Bay in 2020, Merchants of the Sun was brought to life by two brothers with a passion for jewellery. Motivated by the vision of a zero-waste world; Merchants of the Sun brings to life handcrafted jewellery that inspires their culture to mindfully consume and consciously create.

Dressing you for the future through the balance of ethics and aesthetic.

Recycle. Repurpose. Repeat.

Our motto is make few, design well.

Company Representative

Thumbnail of user matthewb1283
Matthew B.
Typically does not respond to reviews

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