• MetroPCS

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Overview

MetroPCS has a rating of 3.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases.

Positive reviews (last 12 months): 50%
Positive
1
Neutral
1
Negative
0
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How would you rate MetroPCS?
Top Positive Review

“Best phone service”

Sean S.
3/20/24

I have been a customer scenes they have opened and they are a great company that will go above and beyond to get you the deals and discounts you deserve when you are one of there customers I am still with them going on 9 years and there family plan is the absolute best thank you metro for all you do and keeping me and my family close even when we are far away

Top Critical Review

“Bad phones,,, bad software...”

Leland T.
1/9/22

Why they're so cheap... Only $50.00 Because,,, they sell the re ejects from the assemble line/software has toooo00000 Many bugs. Dont fix/ sell cheap. No customer service... Last month... my auto-pay went through... Today it says my card is bad in the morning I went to DD's and bought some coffee and a sandwich and then tonight I went and bought a sandwich of the Mobil gas station it worked OK Google says that my card is no good... Call to my credit card discovery which is a great idea actually have humans that are in America that actually answer the phone and they said Metro to not resent any Bill to them for me... Broke System! T Mobile 4 me* Their tablet turns on On its Own ( 1984) U have to swipe up to see your apps?

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user lelandt18
11 reviews
5 helpful votes
January 9th, 2022

Why they're so cheap...
Only $50.00
Because,,, they sell the re ejects from the assemble line/software has toooo*******
Many bugs.
Dont fix/ sell cheap.

No customer service...
Last month... my auto-pay went through...
Today it says my card is bad in the morning I went to DD's and bought some coffee and a sandwich and then tonight I went and bought a sandwich of the Mobil gas station it worked OK Google says that my card is no good...
Call to my credit card discovery which is a great idea actually have humans that are in America that actually answer the phone and they said Metro to not resent any Bill to them for me...

Broke System!
T Mobile 4 me*

Their tablet turns on

On its
Own ( 1984)
U have to swipe up to see your apps?

Tip for consumers:
Ask several of your friends ...about Metro service ,,,a good way to find out what's going on in the world is to talk to friends and how their experiences were?

Products used:
Phone

Thumbnail of user alexandras332
2 reviews
0 helpful votes
April 1st, 2022

So been a customer since the beginning. But I went without a phone for a year went to Metro last March got two phones. I have nothing but trouble with them since. After a year they say I need 5g phones and other things but my upgrade is 300 for the phones. But anyone can walk in and get a phone and account for 60

Thumbnail of user eramoomoo87
1 review
3 helpful votes
October 9th, 2023

So upon joining Metro PCS I learned that they have nothing to do with Google Google and Metro are two separate organizations but using the combined organization together are not allowed to stop scammers from Google as MetroPCS but at the same time Metro will sell you a phone that Google will provide service through the internet which allows you to be hacked through Metro and they can't do nothing about it you have to contact Google which if you contact Google does never apply to any of the phone service at all so if you're getting hacked through Google Metro is not reliable for that huh ain't that some issues that needs to be solved allowing hackers to take your financials change your passwords and more without Metro being held responsible at all and Google just let it happen because they have Wikipedia and Wikipedia is offset from Google so therefore you can be hacked through any means that Google supplies safety but no safety nets what a weird thing to have happen to someone when they're trying to get on with their life but can't even get their life together because the two organizations have nothing to do with each other but they're both through the same phone this needs to be fixed people need to be able to say that hey one person's held responsible for all about food for thought

Tip for consumers:
You guys need to work with Google on how people are getting hacked if you want to become something safe to people and have absolute power over cell phone companies ruling over another one secure people make them safe make them feel like they didn't got to jump through hoops just to be a customer or get their information jacked and you can't do nothing about it please and thank you

Thumbnail of user zimsnyder2014
1 review
0 helpful votes
March 20th, 2024

I have been a customer scenes they have opened and they are a great company that will go above and beyond to get you the deals and discounts you deserve when you are one of there customers I am still with them going on 9 years and there family plan is the absolute best thank you metro for all you do and keeping me and my family close even when we are far away

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