• MIDAS Solutions

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

MIDAS Solutions has a rating of 1.78 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. MIDAS Solutions ranks 275th among Auto Repair sites.

  • Service
    7
  • Value
    6
  • Shipping
    1
  • Returns
    1
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
See all photos
How would you rate MIDAS Solutions?
Top Positive Review

“BEST DEAL FOR OIL CHANGE WITH FREE TIRE ROTATION”

EILEEN D.
1/7/20

I have been going to the Midas of North Plainfield NJ for years. (697 Route 22 West North Plainfield, NJ 07*******853). They do a great job and there is always a coupon. They also check your car and are very honest about their assessment. My husband has done my brake job and when they looked at it they asked who did the brakes because the job was done perfectly. Right next door you can get an oil change for $90, but at Midas a synthetic cost $39 with a coupon.

Top Critical Review

“Total incompetence”

Michael P.
11/11/21

We went in for new catalytic converter and after 3 diagnostic charges later and hundreds of dollars they still haven't fixed it.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user michaelp3966
1 review
3 helpful votes
November 11th, 2021

We went in for new catalytic converter and after 3 diagnostic charges later and hundreds of dollars they still haven't fixed it.

Thumbnail of user debt10
4 reviews
15 helpful votes
August 12th, 2023

Midas takes advantage of women, period! Zephyrhills FL Midas sold me 4 tires, alignment and other work which I later found out by a reputable shop was unnecessary work. I tried to replace my tires with less than 15K miles on them but they refused. I've contacted the Zephyrhills Midas (3 times) and corporate office (3 times), no reply. I will post my complaint on every website I can find re: Midas. Bad business! Takes advantage of women! Maybe a class action suit is in play because of the women who posted on the Midas corporate website. Shame on Midas!

Service
Value
Quality
Thumbnail of user mongoo
5 reviews
23 helpful votes
February 18th, 2021

Been a customer since 1981 when I started driving and my Father was a loyal customer for years before that. Never had any issues until lately and specifically in Southeast Tennessee. There was a complete lack of professionalism demonstrated by the shop manager and lead tech. The manager would bend your ear complaining about the poor pay and then burden you for hours with all of his personal problems. My particular classic vehicle had a week old paint job and other significant restoration work just completed and they scratched the paint over the front fender while leaning over the engine, without fender mats. They denied they caused the damage of curse but the vehicle went from paint and body to them for other mechanical repairs. The exhaust system was the worst hack job I have ever seen. The catalytic converter was from another manufacturer altogether, the muffler was installed "upside down and backwards" according to the other Midas shop in town, other emissions equipment was not correctly reinstalled and consequently was inoperative, the list of failures goes on and on. The other Midas shop in town laughed at the hack shop... I mean literally laughed, but said they would need to contact corporate and open a complaint to get authorization to order the parts and fix it there. After a couple of months of talking and waiting on them with no parts and no resolution, I gave up and took it to a competent mechanic who easily fixed the blunders created by Midas. Guess there really is no Nationwide warranty after all. It took me days and countless hours to get a "customer service" clerk on the phone and then all she could do was listen to my complaint and offered no resolution. Almost everything they touched I had to have done again somewhere else. Including a trip to the local pick and pull salvage yard to get a coil bracket they discarded when replacing the coil. Some issues I had them diagnosing they never could identify or resolve, which where subsequently easily diagnosed and fixed by another shop in town. The only reason I gave them two stars is the set of tires I purchased from them were really good tires and still in use on my truck. I would stay away from Midas for important repairs, at least in this part of the country.

Thumbnail of user eileend70
2 reviews
0 helpful votes
January 7th, 2020

I have been going to the Midas of North Plainfield NJ for years. (697 Route 22 West North Plainfield, NJ 07*******853). They do a great job and there is always a coupon. They also check your car and are very honest about their assessment. My husband has done my brake job and when they looked at it they asked who did the brakes because the job was done perfectly.
Right next door you can get an oil change for $90, but at Midas a synthetic cost $39 with a coupon.

Thumbnail of user jerryt431
1 review
1 helpful vote
July 20th, 2022

Highway robbery Might as well rack up your bill have you paid thousands of dollars is still not fixed your car the worst place ever

Thumbnail of user frankt1151
1 review
0 helpful votes
February 20th, 2024

Brought car in for brakes,they broke a part had to keep it over the weekend,i had no car,prices was severly over inflated,i asked for old parts back,Manager(Michael) refused then said i could have them for 50 dollars each.

Service
Value
Quality
Thumbnail of user ednab131
1 review
1 helpful vote
August 18th, 2022

I had to return for service on my car not related to my last visit. The service was exceptional and my car was diagnosed with in minutes. My car is back performing better without any problems. Thanks to Midas

Quality
Thumbnail of user jeremye10
4 reviews
5 helpful votes
October 6th, 2021

I brought my 2010 GLK 350 4matic in to get the exhaust system replaced for $1,425.00. I gave them all day to work on it (starting at 11:30 am). They budgeted for two hours. I got a call in less than one hour that my car was done. They rushed the job and for what? There were no other cars even there that day.

After the job, I test drove the car. There was a new engine noise that was never there before in the 11 years I've owned the car. It is a knocking noise. I have 7 different recordings of this noise that they caused on my phone. This noise is 100% a product of the work they did.

So, I immediately brought it back to Andy. "Can you please get rid of this noise that was not there before?" He took no blame for the noise and rushed me out of there within one minute. The business had no cars in there and he couldn't pull it in and diagnose the problem he caused?

I emailed him later that night. He will not do a thing and blames it on the oil change - which I got two months ago by Mercedes Northbrook. The noise was not there for the last two months or for the last 11 years.

Tip for consumers:
No reason to get an exhaust installation here.

Products used:
New Exhaust System

Service
Value
Quality
Thumbnail of user cindyj403
1 review
0 helpful votes
October 5th, 2022

I have been going to the Midas on 45th and Bell for many years. I have always been treated with respect, the service is completed in a timely manner. I have not had any complaints, very friendly and personable!

Service
Thumbnail of user sharonk1745
2 reviews
1 helpful vote
September 17th, 2023

I purchased 4 new tires with mounting and a wheel alignment. They scraped all of my rims and ruined the appearance of my rims.

Products used:
Tires, mounting, alignment

Service
Value
Quality
Thumbnail of user dennisg923
1 review
1 helpful vote
October 24th, 2023

BE CAREFUL & WATCH OUT...THIS PLACE IS VERY SHADY! In med of June 2023, I went to Midas (2508 Calumet Str., Valparaiso, IN *******I) ordered (I paid) a part I needed (Silicone HTR hose) & I also paid for labor which is logical/reasonable to pay for services. Now in early October of 2023, I found out that the part (hose) I paid for was the wrong hose (which they told me in June it was the correct one): the part I got in June 2023 was just a "rubber hose" and the hot air burned a hole in it which cause my engine light to turn on.

So, as of Oct 24 2023, they got me the "correct" hose (Silicone HTR hose) but THEY REQUEST ME TO PAY FOR THE LABOR (AGAIN!) TO PUT IN THE CORRECT HOSE...which I ALREADY paid for the labor back in June 2023. I REFUSED to pay for additional labor because I paid for it in June already!: if they got the correct part/hose in the 1st place...I wouldn't have to waste my time/energy to get what I paid for. They should be paying me for my time/energy that I waisted for their incompetence!

I WILL NEVER GO BACK TO THIS PLACE AGAIN! This is bad business and VERY CORRUPT: Midas puts in the wrong item that they got from a auto outlet...you have to come back...you don't have to pay for the correction...BUT you have to pay AGAIN for their hour labor: This is how they get you to come back.

YOU SHOULD NOT HAVE TO PAY FOR LABOR THE 2ND TIME FOR THEIR (MIDAS OF VALPARAISO') INCOMPENTENCE (LACK OF ABILITY TO DO SOMETHING...THEREFORE, DISQUALIFICATION, INABILITY, & UNFIT TO DO BUSINESS WITH THE POPULOUS)!

Products used:
BE CAREFUL & WATCH OUT...THIS PLACE IS VERY SHADY!!!! In med of June 2023, I went to Midas (2508 Calumet Str., Valparaiso, IN 46383I) ordered (I paid) a part I needed (Silicone HTR hose) & I also paid for labor which is logical/reasonable to pay for services. Now in early October of 2023, I found out that the part (hose) I paid for was the wrong hose (which they told me in June it was the correct one): the part I got in June 2023 was just a "rubber hose" and the hot air burned a hole in it which cause my engine light to turn on.

So, as of Oct 24 2023, they got me the "correct" hose (Silicone HTR hose) but THEY REQUEST ME TO PAY FOR THE LABOR (AGAIN!!!) TO PUT IN THE CORRECT HOSE...which I ALREADY paid for the labor back in June 2023. I REFUSED to pay for additional labor because I paid for it in June already!!!: if they got the correct part/hose in the 1st place...I wouldn't have to waste my time/energy to get what I paid for. They should be paying me for my time/energy that I waisted for their incompetence!!!!

I WILL NEVER GO BACK TO THIS PLACE AGAIN!!!! This is bad business and VERY CORRUPT: Midas puts in the wrong item that they got from a auto outlet...you have to come back...you don't have to pay for the correction...BUT you have to pay AGAIN for their hour labor: This is how they get you to come back.

YOU SHOULD NOT HAVE TO PAY FOR LABOR THE 2ND TIME FOR THEIR (MIDAS OF VALPARAISO') INCOMPENTENCE (LACK OF ABILITY TO DO SOMETHING...THEREFORE, DISQUALIFICATION, INABILITY, & UNFIT TO DO BUSINESS WITH THE POPULOUS)!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user saram38
4 reviews
8 helpful votes
August 26th, 2014

Didn't have great service at this location. The gentleman in the front was very rude and wanted me out of sight the second he was done. Asked him a few questions, gave me attitude. The experience was not swell. Lord have mercy!

Service
Value
Quality
Thumbnail of user kenh95
1 review
0 helpful votes
October 2nd, 2017

Took my car for a wof. With thier help it passed yay!...@ WAIRAU RD AUCKLAND

NEW ZEALAND!...

Thumbnail of user lizc11
2 reviews
6 helpful votes
April 27th, 2014

Midas overcharges drastically for common parts-period, end of sentence! Even if you have a clunker they will tell you they must put top of the line parts on it-baloney!

Thumbnail of user elizabethd44
7 reviews
13 helpful votes
April 7th, 2015

I've taken my vehicle to the Rockaway NJ Midas and have been very satisfied with the service and customer service. I know where I'm taking my vehicle when ever I need service..

Thumbnail of user royw260
2 reviews
1 helpful vote
April 17th, 2024

I was travelling in TN June 2022. (I am from Ont, Canada) I ended up with a code on my 2017 Mercedes GLA 250 indicating my brake pads needed replacement. I contacted Midas in Nolensville Pk, Nashville and arranged to have pads and rotors replaced. I brought the car in service was done by the end of the day. Now March, 2024, I'm driving home and hear a clunk, my brake pedal drops to the floor, I'm running on half a brake system. I took the car to the nearest brake service garage(as the car was unsafe to drive). The technician had to replace the right rear caliper. He said 1 of my brake caliper bolts were not torqued. Leading to excessive caliper movement, the outer pad to fall off and the caliper piston to over travel and dump brake fluid. He replaced the caliper and the rear pads. The rotors were perfect. There are on 15k miles on the car since Midas did the brakes. I called Midas in Nolensville and spoke to Connor and explained what happened. He promised to call me back after he consulted with his manager and didn't. I called back again, the same thing again. I am out $700 cdn, because Midas Nolensville TN didn't torque a bolt on my brake calipers.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.

How do I know I can trust these reviews about MIDAS Solutions?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.8
16 reviews
Have a question about MIDAS Solutions?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business