Midtownauto

They are rude, vulgar, incompetent, and have zero integrity. I had rear brake pads and rotors replaced at mid-town in 2017. In less than 2 years they failed inspection due to rust on the rotors that would normally wear off during driving had they been assembled correctly. This car is driven a minimum of 60 miles to commute to work, and this kind of rust is only seen on cars that sit and have no contact with the pads for long periods of time. I went back to mid-town where the work was performed. They were rude and uncooperative, maintaining that they were in no way at fault, (despite only taking 45 minutes to perform the original job and charging me 2 hours of labor) and unwilling to do anything to rectify the issue. After a heated exchange in which they were belligerent and rude, one of the mechanics followed me outside yelling a long f-word laden tirade which only served to increase the tension in the situation. These "men" we're unprofessional from start to finish and I would avoid having them perform any work on any automobile.