Migardener

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www.migardener.com

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Overview

Migardener has a rating of 2.77 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Migardener most frequently mention customer service problems. Migardener ranks 16th among Gardening Supplies sites.

  • Service
    18
  • Value
    17
  • Shipping
    17
  • Returns
    6
  • Quality
    13
Positive reviews (last 12 months): 53.3%
Positive
8
Neutral
0
Negative
7
8
See all photos
How would you rate Migardener?
Top Positive Review

“A+ Small Business”

Lisa M.
11/4/23

Just placed my 3rd order and have never been disappointed. Great selection of hard to find seeds. Even the fall grab bag had many unexpected treasures. I didn't recieve a bunch of "what didn't sell" seeds, but many that I was really excited to get! Fast shipping as well. Great small business.

Top Critical Review

“Poor customer service!”

Josie A.
8/6/21

I've ordered hundreds of dollars of seeds from this company. My most recent order never arrived. When I emailed the company they told me to contact the post office there is nothing more they can do. Such a shame for a small company. Glad I used PayPal. I will no longer spend my money with this company as their customer service falls short. I would rather give my business to Baker Creek & Renee's Garden. They go above and beyond for their customers no matter the circumstances!

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user lisam5820
1 review
0 helpful votes
November 4th, 2023

Just placed my 3rd order and have never been disappointed. Great selection of hard to find seeds. Even the fall grab bag had many unexpected treasures. I didn't recieve a bunch of "what didn't sell" seeds, but many that I was really excited to get! Fast shipping as well. Great small business.

Thumbnail of user josiea146
1 review
6 helpful votes
August 6th, 2021
Verified purchase

I've ordered hundreds of dollars of seeds from this company. My most recent order never arrived. When I emailed the company they told me to contact the post office there is nothing more they can do. Such a shame for a small company. Glad I used PayPal. I will no longer spend my money with this company as their customer service falls short. I would rather give my business to Baker Creek & Renee's Garden. They go above and beyond for their customers no matter the circumstances!

Products used:
BAKER creek Heirloom Seeds

Rareseeds.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user celenab10
1 review
1 helpful vote
September 2nd, 2023
Verified purchase

I have placed several orders with MiGardener. Both times, I received numerous seed packets that were short on seeds. The most recent order - the mammoth melting snow pea is supposed to have an approximate 40 seed count - there were only 11 seeds in one pack and 20 in the other. The company shorted me by 50 - 75%!
The black beauty zucchini is an approximate seed count of 30 and there were only 18.

The company advertises one thing and delivers another. I like there website and what they promise but I have yet to see them deliver on that promise. I don't plan on buying from them again.

Products used:
seeds, fertilizer

Service
Value
Shipping
Quality
Thumbnail of user flatlanderjenn
1 review
0 helpful votes
February 27th, 2024

This is the only place I will buy seeds. I learned so much from watching the YouTube channel. I struggled for years trying to figure out how to create my garden where I live in Texas. We have such a persnickety climate. I even attended local master gardeners classes. But watching MIGardener on YouTube helped me a ton, more than anything. All my seeds germinate from MIGardener and grow perfectly!

Products used:
seeds

Service
Value
Shipping
Quality
Thumbnail of user jodieg97
1 review
0 helpful votes
February 29th, 2024

I have been ordering seeds from MIGardener for about 4-5 years now, as well as watching Luke's videos on YouTube. I appreciate all the knowledge he has and shares on that platform and have found his seeds to be of the very highest quality at the best prices. While some companies will skimp on the amount of seeds - I've paid $4-$5 for 10 seeds, with MIGardener, for just $2, I always find my packets full of good quality seeds. I've had just about 100% germination with his seeds and lots of healthy beautiful plants as a result, year after year. I don't even understand some of these negative reviews because in my opinion, there is no better seen company out there! The pictures below are just a SMALL example of some of the seeds I've purchased the last couple years. And the pots are lettuce seeds sowed last week - I do 3 seeds per pod and you'll notice I get 3 germinated seeds just about every time. I absolutely LOVE MIGardner.

Tip for consumers:
Excellent Company! Such great value and a superior product. Best seed company out there!

Products used:
ALL the seeds!

Service
Value
Shipping
Quality
Thumbnail of user juliag738
1 review
0 helpful votes
March 22nd, 2024

I've been following MIgardener for a few years now. I love his passion, dedication and honesty. I ordered seeds on Monday, 17 March 2024, today is Wednesday 20 March 2024 and my seeds have shipped. Luke bends over backwards to provide excellent quality merchandise and exceptional seeds with the best germination I've ever experienced. I am so grateful for all you do, offer and share with the gardening community. May you continue to grow and be blessed as you bless others! Love you guys! 😍 I grew Piccolino Basil, Lemon Basil and Sweet Marjoram in my little grow station and ALL the seeds germinated, of course they did!

Tip for consumers:
MIgardener has the best seeds for the best prices!!! He does all that he can do to keep the prices of his seeds down and keep them at a reasonable price and available to the public because he's that passionate about what he does and believes in!

Products used:
Seeds, I'm growing a lot of my own food, finally!!! MIgardener is an inspiration and motivator!!! I love his seeds!!!

Thumbnail of user laurit11
6 reviews
7 helpful votes
June 2nd, 2021

When I tried MIGardener's seeds I wasn't expecting much, but I was pleasantly surprised with my order.
The site has many different seeds, and at great prices. My seeds arrived within the time the website said, they were very nicely packed, and so far I am satisfied with the germination rate.
I have bought seeds from other companies, paid a lot more money, and had less than satisfactory results. I will contine buying from this company.

Tip for consumers:
Lots of different seeds, and great YouTube videos that cover lots and lots of gardening questions.

Products used:
Tomato, pepper, milk thistle, sunflower, purslane, mustard, and several other seeds.

Service
Value
Shipping
Quality
Thumbnail of user kddancy60
1 review
1 helpful vote
October 26th, 2023

I've had nothing but good experiences and seeds from MIgardener. I've told my friends and family about them. My orders arrive in a timely fashion and I get updated emails on out of stock items, once they're back in supply. I highly recommend MIgardener.

Service
Value
Shipping
Quality
Thumbnail of user twisteds2
1 review
1 helpful vote
July 11th, 2020

Today I tried to order some seeds and had an issue getting the order to process. I called and spoke to someone at MI Gardener, who was extremely helpful. After taking my number so not to inconvenience me by holding on, she got back to me quickly to let me know the order was being processed another way. It was all handled so calmly & professionally. I deal with hundreds of companies in a week and I had to say that this was truly the best customer service experience I ever had. I highly recommend this company and it's team of professionals. I'll be returning to order and will refer others gladly to them. Can't say that too often these days, so it was a joy to have this issue with MiGardener, because they know how to make things right! Well done MiGardener Team!

Thumbnail of user carriemomof7
1 review
0 helpful votes
February 27th, 2024

I've ordered multiple times. Large orders, small orders. All seeds germinated as expected. Best price for seeds, free shipping on most orders. They take a little longer to process orders, but they do it RIGHT!

Thumbnail of user robinp628
1 review
4 helpful votes
November 21st, 2022
Verified purchase

This guy used to be more humble but his ego has gotten the best of him. The only thing he has going for him is a rare tomato called the giant crimson, everything else you can easily find elsewhere. And with people saving seeds, the supply and demand for that "rare seed" will soon fade. Hope you enjoyed your 15 minutes Luke because they are about to end!

Tip for consumers:
Go to BakerCreek Instead!

Products used:
Nothing, it all sucks

Service
Value
Thumbnail of user tracys1473
1 review
1 helpful vote
July 4th, 2023

They have a a great variety and wonderful prices. I am getting in on the big sale. Thanks for your wonderful customer service and your great info.

Service
Value
Shipping
Quality
Thumbnail of user kristiroach81
1 review
9 helpful votes
July 26th, 2023

I placed an order on July 6th. The migardener site said orders shipped in 7-10 days. It's day 20 now and my order STILL says unfulfilled. I've emailed, but got told shipping takes 10-12 days. Wrong. That's not what was advertised. Now they have updated the time on the site, but day 20 now and still waiting for my order to even be processed. This order was for my fall garden. Pointless now. I should have stuck with my go-to baker creek. They never let me down. Live and learn, I guess.

Tip for consumers:
Don't believe the shipping time. They do not uphold it. If you email, they tell you they are working on your order which is fine for someone that believes anything, but mine is still marked unfulfilled days after being told.

Products used:
None because my order got placed and confirmed, but never got fulfilled according to the site.

Service
Shipping
Thumbnail of user antoniw4
1 review
1 helpful vote
June 16th, 2023

Everything I have ordered from seeds to plants has arrived in good condition and produce good results.

Products used:
Seeds, strawberry plants

Service
Value
Shipping
Quality
Thumbnail of user rj_417
1 review
9 helpful votes
May 21st, 2023
Verified purchase

Essentially what the title says. I ordered plants on May 8th that took until the 15th to "ship". Now since then they have not moved. USPS still says that they're waiting for the package.
Now I'm stuck in the awkward spot of, do I go and buy replacement plants or do I wait for these to show up? Their customer service only gives automated emails so that's useless to me.
I am completely disappointed with this website and seller and will never use them again. Empty beds sitting out waiting for their plants and I'm losing valuable time. Thanks a lot.

Service
Value
Shipping
Thumbnail of user anissal9
2 reviews
1 helpful vote
June 5th, 2022
Verified purchase

I bought 4 bare root raspberry plants. I unpackaged and planted them the same day as I received them. After a month, only 1 plant showed signs of breaking dormancy.

I sent pics to customer service, and it took, another 3 weeks for a response. They ended up refunding me for just one of the 3 plants that were dead.

Will not purchase from them again.

Tip for consumers:
If they send you dead product, you’re out of luck (and money).

Products used:
One of the 4 plants that is alive.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronk100
4 reviews
3 helpful votes
December 14th, 2019

Nothing but the best keep it up or go home every seed and every order nothing but perfect not lik Ebay where you get ripped off

Thumbnail of user susies254
1 review
0 helpful votes
February 8th, 2024

Mr "Ships whenever he feels like it"" should be ashamed of his business. Terrible customer service, owner bullies customers for having hobbies when he can't even keep up with their shipments arriving months late…

Service
Value
Shipping
Returns
Quality
Thumbnail of user roya81
1 review
0 helpful votes
September 9th, 2019

Migardner videos are great, his store is awesome and Migardner has the best price for seeds and check out his Trifecta+. I have the best results on all his products.

Thumbnail of user davidd3377
1 review
0 helpful votes
November 7th, 2021

I have watched and followed MIGARDENER for 2 years. Luke can be funny but I find his advice very useful when planting and growing my garden and raised beds.
I have bought and used his seeds and fertilizer. All of which have been good quality. His methods of growing in raised beds had saved me time and pain with weeds.
I follow Luke not only for his enthusiasm for gardens but his love of getting his knowledge and how to advice out to the practical gardener.
Thank you MIGARDENER

Products used:
Seeds and fertilizer

Service
Value
Shipping
Quality
Thumbnail of user kennethl41
3 reviews
2 helpful votes
March 14th, 2017

A great place for seeds and more! High germination rates! Road Runner (Very Fast) type shipping! Also, great videos on youtube and information on the site. It is a Must to check out! Order once and you'll be hooked! You can never have enough seeds!

Thumbnail of user saarak2
1 review
1 helpful vote
July 15th, 2021

I ordered and paid 19,07eur for some mystery, watermelon and tomato seeds over a month ago(Ordered on 12th or 13th of June and the payment got through on the following Monday the 14th of June). I haven't received even the email for the order nor the order. I'd like to change my review if/when I'd be able to get my money back or the seeds, but so far I haven't found a way to contact you guys.

Tip for consumers:
Just be careful.

Products used:
None as I haven't received anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user alicetraxler999
1 review
4 helpful votes
August 9th, 2023
Verified purchase

I don't recommend ordering from them, if you have a rigid planting schedule. Their website says 5-7 business days for standard shipping, but when I called on the 9th business day of no shipping confirmation, they said that they were 4 weeks behind on fulfilling the orders. I politely expressed that I would've liked a heads-up communication about the order delay, but they were non-apologetic about having 12,000+ orders. The business is clearly used to catering to gardeners that won't mind blindly waiting for seed orders to be fulfilled "whenever they get to it". I wanted to like this small business, but I will not order from them again. I asked to cancel the order, they said that they will refund me.

Tip for consumers:
Company's website should warn customers about possible delayed shipping, if they know that they are potentially encountering big order volumes. This is not their first sale season. This is purposefully and unethically misleading customers, nonetheless gardeners, to miss planting deadlines. There is no excuse for lacking direct email or phone communication to placed orders, giving customers a heads-up on order delay, especially being a whole month behind.

Products used:
Seeds for gardening

Service
Value
Shipping
Returns
Thumbnail of user mardockm
1 review
6 helpful votes
April 4th, 2022

Ok so the last straw for me on this site was that they deleted all the accounts and accrued points for a "service change" but somehow didn't loose the email addresses of all the accounts for marketing. I tried to remove my email address from the email list now twice only to have robo emails respond with additional meaningless marketing. The seeds are have poor germination the seed catalog has maybe many dozens of things listed that have never been in stock and most likely won't. Do not be fooled by the midwest politeness in his videos he is a dishonest businessman.

Products used:
I used a number of types of seeds in the past and had a disappointing germination rate.

Thumbnail of user andreat376
1 review
1 helpful vote
August 18th, 2021

Their customer service is terrible. Can't get a response, even after multiple ways of contact. I'm done and super disappointed. Luke, you really should step up your game. Love your videos, but you guys really need to learn how to make the customer as happy as you seem to be.

Tip for consumers:
Don't bother. If you have a question, good luck getting a response.

Products used:
Worm castings and Sassy Lass

Service
Value
Shipping

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2.8
30 reviews
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