Milleniumhotels

I purchased to Promo Code vouchers for a 'Dim Sum Afternoon Tea' at the Millenium hotel London as a surprise Birthday Lunch for my husband The voucher stated availability until 5pm. On arrival at 4.35pm my husband was VERY pleasantly surprised (and relieved from shopping). On entering the restaurant and displaying the voucher the waiter disappeared for a couple minutes then returned with the. Manager', only to say that it was now 4.38 and Dim Sum was no longer being served.! Imagine the embarrassment and disappointment! I had been so looking forward to surprising my husband, and he indeed was excited when we had arrived! If the closing time is 5pm you are liable to accept customers until that time. This is not acceptable from a quality Hotel/Restaurant. The fact we had travelled from Stamford, Lincs., and were then resorted to hunting for a decent place to lunch was a massive let down and totally ruined our day and my Birthday Surprise - was astonished at the lack of service.