Missingmoney

As stated before tried to shut down account after my uncle's passing. Had everything they told me to bring death certificate,I.D(his & mine) bank cards, check book absolutely everything and they screwed me around. While I was there 2 different customers straight told me that they was there to remove their money cause they was tired of money disappearing from their accounts. It's been one disaster after another with them since my uncle's passing on July 13th,2023. They are crooks, thieves and will straight up lie to your face. By the time you leave there (after 2 1/2 hrs) I still didn't have the account closed and his money. That's why my uncle was going to close and move his money from them, but as stated unfortunately he never made it from the hospital. I talked to three different employees and each one told a different story to me. Each excuse was totally different every time. Straight up THIEVES period!.