Movie Jackets has a rating of 1.8 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Movie Jackets ranks 3411th among Clothing sites.
I highly recommend this company! They have great customer support service. A bit late in delivery but whatsoever when you received the high-quality product as shown on the website. The product was packed very nicely and safely. The stitching of my coat is so on point as it fits me so well. Thanks again!
Customer service is a joke. The number on the website is a sham. No one answers it and you must have WhatsApp. If you just use your a phone it goes directly to a fast busy signal. Still have not received any tracking information and have contacted them through their contact page in which I have inquired about the status of my order and also on two occasions to cancel my order. If i send an email directly to them (*******@movieletherjackets.com it comes back undeliverable.
Customer service is a joke. The number on the website is a sham. No one answers it and you must have WhatsApp. If you just use your a phone it goes directly to a fast busy signal. Still have not received any tracking information and have contacted them through their contact page in which I have inquired about the status of my order and also on two occasions to cancel my order. If i send an email directly to them (*******@movieletherjackets.com it comes back undeliverable.
Tip for consumers:
You will never get your order and you will never get any tracking information.
Products used:
Red Cotton Dr. Pepper Racing Jacket
This site and business is a total scam. The jacket I ordered is nothing like the jacket advertised. It is one of the worst efforts at a knock off you can imagine. It arrived from Pakistan in a 12" X 11" envelope from FEDEX. If you want to see what i was wanting to purchase look up Emma Roberts Plaid Jacket-Holidate.
In addition, there is a horrible smell that can only be described as gasoline (I am a firefighter). As you can imagine, emails have gone unanswered. AVOID THIS COMPANY-IT IS A TOTAL SCAM!
Tip for consumers:
What do you think would have been helpful to know? Better and more publicized reviews. I m sure anyone who has ever bought anything from this site has been ripped off. I cannot imagine there are only two of us. Also, there are many other similar sites with similar names, web pages etc.
Products used:
Shoes, jackets, belts, cosmetics, etc.
I highly recommend this company! They have great customer support service. A bit late in delivery but whatsoever when you received the high-quality product as shown on the website. The product was packed very nicely and safely. The stitching of my coat is so on point as it fits me so well. Thanks again!
Tip for consumers:
I have got my parcel which is awesome. Product quality is quite satisfying and recommend to all out there.
Products used:
Jacket
This vendor is a scam. Very attentive in the beginning until you receive your purchase and see that they're selling cheesy knockoffs. Then they become unresponsive. DO NOT PURCHASE.
Tip for consumers:
It’s a fraud. Merchandise is a knockoff.
Products used:
Jacket and they will not respond for returns
It said based in NY so I ordered a Bryce Harper jacket for $100.00. Sizing is way off like 3 sizes. It came from Pakistan and the zipper was broken. I emailed and they said to send pictures. I did that, twice, and no response. Not a legitimate company.
This company is clearly a scam and I regret my hasty decision in ordering from them. Typically, I am weary of online companies that I've not heard of before, however I was eager to purchase a Ted Lasso AFC Richmond track jacket for a Halloween costume, and the price/availability with this company appeared to beat other options. What I received, sent from Karachi, Pakistan, did not remotely resemble the product that I ordered. I immediately contacted the company, and "William" in Customer Sales first attempted to blame FedEx for delivering the wrong package. (This clearly did not make sense as the tracking info aligned with the shipping confirmation email that I had received from them; not to mention similar stories on this site from other consumers who have been burned by this scam.) After I replied that this was not FedEx's fault and wanted a refund, "William" offered a bunch of meaningless platitudes and has now stated on multiple occasions that he is waiting for further input from his team. They clearly do not intend to refund my money, as their entire operation appears to be predicated on sending a bogus used jacket and hoping people will just get tired of seeking a refund. Fortunately, my credit card company has a very low hassle means for disputing charges. Please do not make the same mistake as me--seek out a more reputable vendor. Pictured below is what I received; clearly not a track jacket of any kind. If you look closely near the front right pocket, you can see the stains it arrived with.
Ordered a big Poncho from a movie with emily blunt and received a disaster, poncho doenst even cover to elbows. Just one thin fabric, shape and finishing completely wrong, e.g. only covers the shoulder, which is too short. You could never wear it as emily wore it in the movie. I have a fashion design degree so i documented everything, even showing how the pattern construction should have been and the missing qualities like padding etc. (see file attached). The Poncho I received was a total Joke
Seller is from india or pakistan and he didnt want to give me total refund, which i requsted.
This is a scam online business, don't trust the good reviews.
Tip for consumers:
DON'T BYE ANYTHING from here. This Business is a SCAM.
Save yourself the stress that I had to go through with this guy, who's official business name on Paypal is even spelled incorrectly "Online Busines".
Products used:
NOTHING!
The product was totally useless and a total scam. Seller shows picture from a movie and claims he would produce the same style of clothes but what you will receive is the bare minimum to pass through paypal policy for refund: similar shape and colour.
This place is a scam! I ordered a jacket from them and received it in a few days. The jacket wasn't what was described and it smelled awful! It smelled like a old dirty musty dish rag! When I ordered I made sure to read reviews and the return policy. I tried to return the jacket and they only want to give me a 20% refund and keep the nasty smelling jacket! I don't want the jacket I just want a refund! What a crock!
I purchased a Houston Astros Sequin Jacket. It looks nothing like the picture. I complained because the jacket was totally ugly and dirty! I got all of my money back only because I paid using PayPal. PayPal guarantees all of your purchases. Movie Jackets contacted me and wanted me to forward the jacket to the next unsuspecting customer. That's horrible! They know nothing about me nor how I live yet they want me to send the jacket that's been in my possession to someone else! That's totally Ludacris! I will NEVER purchase anything else from them and I advise you not to either! Perfect example of you get exactly what you pay for! On their website the jacket is completely sequined but not the one that I received! It is extremely ugly!
This site is so extremely bad, I order a Primitive x Shippuden hoodie and had to pay the same price as I would've paid for a genuine product which I didn't mind given that I thought the product that was going to be sent to me was genuine. Unfortunately, this was not the case, as I got a fake hoodie that was not even remotely close to the original product. When confronting the customer service with this they offered me a refund of 15 percent at first, because I would've had to send the product back to Pakistan for a full refund. Finally, I argued my way into a refund of 65%. Please do not buy anything from this site for your own good. Attached to my review is a picture of the hoodie I received.
I am usually good about checking reviews before purchasing an item on a website for the first time. This time I was in a rush and only read the reviews that were posted on the actual website. BIG MISTAKE! Movie Jackets will never get another penny out of me. I ordered an American Horror Story Tate sweater for a Halloween costume and was highly disappointed. The sweater is lined with a plastic/windbreaker material which was not in the description, loud, and not a true sweater. I am in the middle of disputing/returning the item as I type. I warn you not to purchase off this website as I did. You may never see your money again and you will be stuck with something you hate. My item was shipped from Karachi, Pakistan and according to the website the buyer is responsible for shipping cost on returns. I cannot say if I will get my money back because I am in the middle of disputing the purchase. In addition, I tried posting my review on the actual website and it was not published. Seems like they only publish 5 star reviews which is sketchy! BUYER BEWARE
Products used:
none
I ordered the crocodile Dundee jacket from movie jackets.com. What i received in a 12x11 FedEx package from Pakistan was a almost plastic feel snakeskin print vest. Absolute junk. I was so looking forward to this jacket and now i am crushed as this was going to be my b day present from my wife. And the thing is that the website says they are out of Buffalo, New York... Not Pakistan.
Total scam. My coat is the wrong size, they don't have my size and yet I can't get a refund. They want me to send it to Pakistan. What a joke. Shame on me for not doing my due diligence. I put in a claim with my bank and complaint with the BBB.
Tip for consumers:
DON'T
Products used:
Queen Latifah jacket
My parcel arrived on time and it indeed looks so good. This Ginny and Georgia Green Coat is surely worth spending on because at a really reasonable price you get a very high-quality outfits.
Jusy lost money. They sent tou with huge delay and promise to refund... and they Ill. Never contact you anymore.
I order jacket for squid game...
Tip for consumers:
$#*! you stealer
Products used:
Jacket squif
DO NOT ORDER ANYTHING FROM THAT COMPANY! I ordered three items & paid around 300 USD. I received trash. No item matched the clothes displayed on the website. The quality is more than cheap. I inmediately contacted the customer service. A guy named William offered me 30%. I declined. Finally he 'generously' provided me the address to send all back (on my own expenses!). Till today he claims the parcel has never arrived though the tracking number says differently. I think the whole company is fraud. They send you super cheap stuff while earning a fortune. Even if you accept their 20,30% offer they still gain a lot. Have a look at my pictures. That is what I have received.
Tip for consumers:
Do not buy anything. You will lose your money.
Products used:
Nothing.
Garbage thats it, and returning address in pakistan cost you more than the product, just garbage, dont buy here
Tip for consumers:
garbage
Products used:
jacket
I ordered the peaches suit from Justin Bieber PEACHES video. It arrived but looked like nothing I wanted! It came from Karashi and I had to pay the customs clearance fees! Which was not part of the original deal.
Overall the suit was small probably made for a child! But not an adult.
Dissapointing expérience!
I believe it most have taken 5 US dollars to produce the whole suit!
Angry and frustrated
Brice from France
Products used:
None
I ordered this beautiful hoodie after I saw my friend wearing it. I absolutely love the quality and the super fine stitching of the chrome heart hoodie.
Ordered a sweater and received a cheap dollar store jacket. The first picture is what I received and the second is what was actually ordered. Bad quality, the claim to be in NY but they product is shipped from Pakistan. DO NOT fall for this site. Unbelievable that the Hallmark Channel promotes this scam site. The Hallmark channel will also be receiving an email.
Tip for consumers:
Do Not Waste your money. Once you receive it you will not hear back from anyone.
Thanks Hallmark Channel Merry Christmas to you also
Products used:
Ordered a sweater and received a children's size cheaply made jacket. Unbelievable that the Hallmark channel would promote a scam site from Pakistan.
I like this 999 Club Juice WRLD Lost In The Abyss Jacket and really want to give a shout-out to the Jacket Hub team because the jacket is extremely good in quality.
Do not buy anything form this company. I ordered a jacket for my wife in her normal size, it is wayy too small. I contacted them and they will not return or exchange.
Tip for consumers:
no return or exchange
Products used:
Jacket- we cant use. Too small
The product was not at all what promised from the material to the finishing. The product was sent from Pakistan. I have never paid so much for so little.
Tip for consumers:
Don't buy from here.
Products used:
Tracksuit
Unable to deliver due to lack of staff, quality check, system crash, etc.
Mail, promises, mail, excuses...
I got my money back via PayPal, but lost €24 due to €/$ exchange rate.
Hands off!
Tip for consumers:
Don't even look at the pictures and leave the site immediately
Products used:
Leather Jacket "Wheel of time" Rand al Thor
Wasted over 2 months waiting for the item. Had to cancel, the wait and the correspondence just got ridiculous.
Tip for consumers:
At your own risk.
Products used:
I did not get the backpack.
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