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  • MobiCity.co.uk

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Overview

MobiCity.co.uk has a rating of 1 star from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. MobiCity.co.uk ranks 195th among Mobile Phones sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate MobiCity.co.uk?
Top Critical Review

“Stay clear if you want your purchase”

Ray S.
11/14/17

MobiCity.co.uk Sell products they advertise in stock naming delivery time and do not deliver having accepted payment. No contact phone number is available that works and Email contact just states seeking items required. When having to cancel after waiting weeks for delivery that does not arrive you have to wait further weeks extra for them to hopefully return your money. I believe this is a scam company and should be avoided at all costs

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user rays146
5 reviews
10 helpful votes
November 14th, 2017

MobiCity.co.uk

Sell products they advertise in stock naming delivery time and do not deliver having accepted payment.
No contact phone number is available that works and Email contact just states seeking items required.
When having to cancel after waiting weeks for delivery that does not arrive you have to wait further weeks extra for them to hopefully return your money.
I believe this is a scam company and should be avoided at all costs

Thumbnail of user aba8
1 review
2 helpful votes
July 18th, 2018

Please if you buy from this site, bare in mind you are at risk. Your money is lost.
I bought Olympus Zuiko Digital ED 7-14mm f/2.8 PRO Lens × 1
£631.20

Subtotal

£631.20
Shipping

£0.00
Total

£631.20 GBP
They gave me 7 days for delivery, more than one month nothing. I contacted them and they started given me different
Excuse. Later when I emailed them, no reply. I sent the issue to my credit card company and they fauth for my money. Even that it wasn't easy. Becareful with this site.

Thumbnail of user ronn533
1 review
0 helpful votes
July 30th, 2017

In ordered a canon flash on 17/07
It was due to arrive at the layers on 25/07
Currently 30/07 they advised that they're waiting for restocking and estimated arrival time is 10/08 the earliest!
Still waiting

Thumbnail of user hollyc73
1 review
0 helpful votes
April 20th, 2018

Ordered a camera and it did not arrive within allotted time. They said they had a warehouse burglary and extended the time. It still has not arrived four months later. The order was cancelled but I have not received a refund.

Thumbnail of user scottb129
23 reviews
63 helpful votes
February 29th, 2016

I wish I could give them zero, as their service is terrible.

Had a broken device. Took over two months to have it returned. They kept saying "we will get an update for you". But don't hear from them. Suddenly, with no notice, it got returned.

I hope someone reads this before using them - I wish I had!

I hope they go bankrupt so they can stop being cr@p!

Thumbnail of user carmenc62
1 review
0 helpful votes
December 8th, 2017

Fraud
I bought a mobile Xiomi Mi 5 on October 21 of this year. On the 19th I receive an email confirming delivery of the mobile. They tell me in that email that if I do not receive it, it will be communicated within 24-48 hours. I do it and I do not receive any information until now. I do not have a mobile or my money back. I have written many times explaining the situation. Ask them for my money back if they have not delivered my cell phone and they have never answered anything. Not a word. I hope no one else is going through the same problem as me. This is a scam and I'm tired of waiting. I'm going to notify the police, this is a fraud.

Thumbnail of user ibrahimj6
1 review
2 helpful votes
December 28th, 2016

Phone returned for repair. Phone suddenly turns off. Sent 2 months ago to be repaired, they still have not received it. They keep saying we will inform you and keep you updated etc etc all the nonsense.

Still have not received it extremely unprofessional and a disgraceful company. DO NOT BUY FROM THIS COMPANY! PAY THE EXTRA £30-£40 AND BUY FROM THE UK. TRUST ALL THE POOR REVIEWS YOU HAVE READ. THIS COMPANY IS ATROCIOUS.

Now 28/12/2016, item sent 31/Oct.

They have no idea at all!

Thumbnail of user adrianf27
1 review
0 helpful votes
January 25th, 2018

I will just say this, have a look here and judge for yourself https://es.trustpilot.com/review/mobi-city.es

At least they seem to reply to the comments published over there, unlike here, where they haven´t reply to any of the 7 published so far. I gues it must be because of the huge amount of comments published, they seem more sensitive to them over there.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariosm1
1 review
2 helpful votes
February 4th, 2016

On July 23,2015 I bought Samsung Galaxy Grand 2 Duos from this website. Unfortunately for me, I haven't checked the phone straight away, otherwise I would have seen that they cheated me not only on the type of the phone but also on a storage space. I received Samsung Galaxy Grand 2 SM - G7102, instead of the one I initially ordered. The phone I ordered on their website was 16GB, they sent me 8GB phone. After a few months of using, I started to experience problems with this phone. The phone switches off by itself when in idle mode and when I'm using it. Sometimes it doesn't charge, so I need to restart it. After a restart, it takes ages for the phone to start working, it freezes and becomes unresponsive. It doesn't connect to any bluethooth device no matter how many I tried. They sold me a garbage Chinese fake phone claiming to be a genuine Samsung product.

I've sent them numerous emails on their email address and on Facebook page but they haven't had the decency to reply.

People, be ware of this website, don't buy anything from them!

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