• Moncler

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Overview

Moncler has a rating of 2.25 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Moncler ranks 119th among Jackets sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
1
See all photos
How would you rate Moncler?
Top Positive Review

“Ordered a jacket”

Roland R.
1/13/24

I ordered here a jacket and actually it was delivered within the time emphasized on the website. Moncler is one of my favorite luxurious brands, even though I don't have a whole wardrobe consisted of clothes from it. I wish I had the one, but for now, I don't have it, hahaha. In many cases, their jackets are made of high quality and most importantly they are keeping warmth during cold period.

Top Critical Review

“2 year old coat is falling apart and they won't fix it”

L I.
1/12/24

I purchased a Moncler jacket from Neiman Marcus and the interior trim, which was glued together, is falling apart. I contacted Moncler via email, phone and through Moncler.com multiple times requesting that the jacket be repaired or replaced and was told to bring it to my local tailor. My tailor won't touch it. I own at least a dozen Moncler products but will never purchase another.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user li14
4 reviews
9 helpful votes
January 12th, 2024

I purchased a Moncler jacket from Neiman Marcus and the interior trim, which was glued together, is falling apart. I contacted Moncler via email, phone and through Moncler.com multiple times requesting that the jacket be repaired or replaced and was told to bring it to my local tailor. My tailor won't touch it. I own at least a dozen Moncler products but will never purchase another.

Service
Value
Returns
Quality
Thumbnail of user maxv12
1 review
1 helpful vote
January 3rd, 2017

While you may be swayed by an official looking website, please be assured it sells poorly made knock off moncler jackets made in Malaysia. The return California address is fake as well as a company phone number listed on their website.

Thumbnail of user rolandr46
10 reviews
9 helpful votes
January 13th, 2024

I ordered here a jacket and actually it was delivered within the time emphasized on the website. Moncler is one of my favorite luxurious brands, even though I don't have a whole wardrobe consisted of clothes from it. I wish I had the one, but for now, I don't have it, hahaha.
In many cases, their jackets are made of high quality and most importantly they are keeping warmth during cold period.

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