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Monroemain has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Update to my review. I have placed another order with Monroe & Main to give them another chance. The marketing associate, Rebecca, went out of her way to make the last order right. That was commendable, however, I will not order any clothes from them again. I ordered a 2X jacket (measuring and ordering based off their sizing chart), the items are ALWAYS way off in sizing, with coats and bras, too big by 3 sizes. My 46 DDD bra actually measured a 52. My 2X coat fit my 4X sized cousin. The descriptions are never accurate concerning the color, material and fabric content and they are horribly overpriced. Even the shiny, pleather, "camel" colored backpack I bought was a pumpkin colored, pebbled pleather backpack. I'm not sure the manufacturer even reads the specks of the products before producing. It's sad, 10-15 years ago they used to sell great quality merchandise that was exactly as described a sized perfectly. I still have the pants I ordered in 2003.
Update to my review. I have placed another order with Monroe & Main to give them another chance. The marketing associate, Rebecca, went out of her way to make the last order right. That was commendable, however, I will not order any clothes from them again. I ordered a 2X jacket (measuring and ordering based off their sizing chart), the items are ALWAYS way off in sizing, with coats and bras, too big by 3 sizes. My 46 DDD bra actually measured a 52. My 2X coat fit my 4X sized cousin. The descriptions are never accurate concerning the color, material and fabric content and they are horribly overpriced. Even the shiny, pleather, "camel" colored backpack I bought was a pumpkin colored, pebbled pleather backpack. I'm not sure the manufacturer even reads the specks of the products before producing. It's sad, 10-15 years ago they used to sell great quality merchandise that was exactly as described a sized perfectly. I still have the pants I ordered in 2003.
After reading the reviews I ordered 1 size bigger than normal. It was too big. I called and was transferred to a "return specialist", he was great and told me exactly how to fill out the exchange form. Also the price had dropped $10 due to a sale and an additional $10 due to going from a 2X to an Misses XL. A week passed and I heard nothing so I contacted them again, I got a complete different story and was told I filled it out wrong. So I reordered the coat. A week later, it still hasn't shipped. I call again and get a new story. They reorder the coat a 3rd time. They never refunded the $10 and charged me $22.99 to reship! WHAT? I finally got the XL coat and Snaps are missing and the coat is general poor quality! I do not recommend ordering or exchanging from this company! They are offering credit to scam people in outrageously high shipping changes and awful customer service people.
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