MoreFilter

The product does not fit or work. What users manual? Asking me to provide a short video. Of what?
False after-sales terms

Sent me the wrong filters. It's like pulling teeth to get anyone to email you back. They said they would send me the correct ones for 20 dollars more and just sell the ones I have or give them to friends because it would be $20 for me to send them back. I emailed the back and included their bs claim of "easy and free 15 day returns". Crickets. I'm over it. I got scammed, my lesson was learned. I should have just went with Amazon. Does anyone want to buy some random filters that don't fit anything with and over saturation of them for sale on ebay? Hmmm I wonder how many ppl this happened to. Stay away.

As my shipment was not showing it was being shipped in a timely manner I tried contacting support and even tried talking with chat. My questions were not answered, I was told to just wait and chat just cut me off and sent an email saying they would answer my questions by email, which they never did. They finally shipped my order a week later and I received them. The filters seem to be of good quality but was not happy with their customer service

Didn't get complete order, sent requested info to them and got zero response.
The filter fix properly, but after I installed it the water disperser would not work. I put the old filter in and it worked. That let me know it was the filters, I opened the package and try 2 of them neither one worked, the water just dripped. I am review them tomorrow morning.

I Purchased a set of 3 filters from morefilter.com to find out the wrong filter were shipped. I requested an exchange and customer service offered me nothing but to dump them and buy another set. This is by far the worst answer I have ever received in regards to a request for exchange of a purchased item. Buy from vendors with better policies.

Can't see the difference between the original filter and morefilter, but the price! I will definitely order more in the future cause this is a maintenance item I need on a regular basis. Lucky for me to discover morefilter.

I was misled by l internet advertising, and bought a less expensive product that turned out to be the wrong size for my refrigerator. When I tried to contact your company for a Return Authorization, I could not reach anyone. After trying unsuccessfully for two weeks, I gave up and called my credit card company.
It took them two months to reach you.

Bad service, they keep saying they have shipped but shipping company says they haven't done anything but create a label.
Send me an email to go leave them a good review, I would give 0 stars if I could

My credit card was charged, no filters were delivered. I can't get through to customer service on live chat, no tracking information was sent, emailed and was sent sketchy information with no tracking number. They claim it was delivered, it was not. I give this company a big zero.

Do not order from this company... SMH how I could have been so trusting... should have checked the reviews first. They create Fed Ex shipping labels but don't actually ship the merchandise within a timely manner. There are numerous complaints about consumers not receiving their orders

Can't comment on the filter, but the foreign transaction fee was a surprise. Was never mentioned when checking out. IMHO a very bad and poor policy. Be wary of them and vote with your wallet. I will never again order from them.

I ordered filters a week ago, but have not received them yet. Are they on their way.
I'm going to contact Paypal because of no response.
My order ID is MR*******2105

I purchased this filter 6 months ago. At 2 months the filter stopped the flow of water so I blew it out with my compressor and it worked until today. Yes they should be replaced at 6 months if you want to believe the manufacturer. As far as water flow and use, over the 6 months the flow has been very slow and its only myself and my wife and we rarely use the filter water because our city water is so highly rated. In the past I bought off name brands which I was satisfied with but last time I decided to buy this based on the high reviews. PERSONALLY, I don't think you get what your paying for.

I'm done waiting $5 are you kidding me? My parcel was supposed be delivered over a week ago, I want my money back, I have waited long enough! Shipping is out of your control then don't lie about shipment date, I would never have ordered from you if I knew this was going to happen!

The last filter I ordered quit working after 3 months and my indicator light to change the filter had not turned yellow or red yet on my Whirlpool fridge. My fridge is just over a year old, and even after the replacing with a second filter my icemaker was not working. After much trial and error-I was able to get the icemaker to work again. I tested the water from this newly installed filter ( after letting several gallons run through first to dislodge any sediments) and the ppm reading tested almost the same as my tap water!
I used my new Zero Water Pitcher test gauge for the comparison. I also let some ice from the fridge melt and tested it and the result was the same.

Morefilter sent wrong freighrator filter and so far has not refunded my money It was almost eighty dollars I just wrote them again any questions write me. For the whole story in the mean time look at reviews first before buying there *******@gmail.com

Be prepared to wait at least a month for your purchase to arrive and look like it was dragged most of the way. MoreFilter support auto reply says to Kindly Wait, we're sorry for delay so they must get lots of complaints for same issue. Not to be trusted, you could do better.

It is fit perfectly into our refrigerator. It was very competitively priced. Price, shipping speed and function are great.

Made a mistake with the filter I ordered. Cost $38.00 they would only refund $24.00. They also took a long time shopping item.

I started to let the other bad reviews sway my opinion of the company. However, I got the filters and they are a good product. I got them in a timely fashion and the company was good about responding. They were a great price and I'm glad I decided to get the filters.

I received the wrong filters. I ordered #9083 and got #9081. I have emailed the company about fixing the problem and have not received a reply. I have tried to call and the call wont go through. Still waiting on a reply from the company. Very unhappy at this time.

Plugged in smoothly as do the factory replacements. Ran cloudy for many minutes and many minutes. A little less cloudy the next a.m. when I got water for coffee. Still cloudy at the start of the poor several days later. Not sure it is running clear now but I grin and drink it.

I ordered three water filters for my Whirlpool refrigerator but received tje wrong filters. When I contacted the company (which I could only do by giving my email address and phone number, since the site does not have a contact number), and it took three business days for the company to respond, which they did by email. I was told that an exchange wasn't recommended, because I would need to pay my own shipping costs and that the product may not be accepted if it not returned in perfect condition (on other words, it might be damaged in transit). I was even toldvthat I could try to resell the filters or give them away. Thisvis definitely notvwilling to work with you, even if the mistake is theirs, and I would definitely reconsider purchasing from them regardless of their prices.