Moteefe has a rating of 1.85 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Moteefe most frequently mention customer service, poor quality, and size chart problems. Moteefe ranks 1348th among Business Services Other sites.
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I love my stuff! I bought a shirt and a mug. An email came letting me know my order had shipped. However, they sent separately and I received the shirt first. Then, I kept checking my emails & account for any shipping or tracking on the mug, nothing. I got the mug today. Surprise! Please, if someone orders several items & they ship separately, send an email with tracking info for each item. That would save a lot of stress!
Purchase a holiday shirt it came 3 days after Christmas. Well l guess l can where it next year un till l opened ir. Ivordered a 3x to be safe and l got a shirt l can't pull it over my head. 40 " bust that is between a med & large in American size. They say to check the size chart. What chart. Im still waiting for an answer. I will never buy from them again. Facebook shame on you for allowing these rip off company to be doing business on your site. It represents you as well.
Thank you Antonio for replacing rapidly the lost cushion by an other one for free. Great product and excellent service.
Gaston
I love my stuff! I bought a shirt and a mug. An email came letting me know my order had shipped. However, they sent separately and I received the shirt first. Then, I kept checking my emails & account for any shipping or tracking on the mug, nothing. I got the mug today. Surprise!
Please, if someone orders several items & they ship separately, send an email with tracking info for each item. That would save a lot of stress!
Tip for consumers:
The tracking info on the extra items that were sent separately.
Products used:
US Navy Ship T-shirt and coffee mug with same image.
Loving the 02-09 Trailblazer logo. Try it on and feel so comfortable! Love it! Even customer service are amazing keep in touch with me on time manner I couldn't ask for. Am going order some that I'm Trailblazer lover lol. Keep up good work! High recommend to anyone!
Tip for consumers:
Nothing to add because it so perfect.
Products used:
Facebook Trailblazer group
Moteefe seems to have many different sites. Red circle with white star is who I received a response from. Yes, sizes run so small but when I messengered them, sent a pic of the tag, the shirt and the order number as they requested, they replaced my medium with an XL. Go up a couple sizes to be safe.
Purchase a holiday shirt it came 3 days after Christmas. Well l guess l can where it next year un till l opened ir. Ivordered a 3x to be safe and l got a shirt l can't pull it over my head. 40 " bust that is between a med & large in American size. They say to check the size chart. What chart. Im still waiting for an answer. I will never buy from them again. Facebook shame on you for allowing these rip off company to be doing business on your site. It represents you as well.
Ok. So this is partly my fault. I didn't read any reviews and didn't go with my gut and order a size up. Very poor quality material, runs small and has no give. I bought one for me and one as a gift. I hope the one I'm giving is wearable because from reviews the customer service is lacking even more than the product.
The customer service follower me kindly and with Great professionality solving a shipping problem. And my mug Is so beatiful! Thank you moteefe!
Products used:
Mug
I purchased personalized t-shirts of which I received a notice of production. However no message was handed out concerning the shipment. After checking this, it seemed my order was already shipped 10 days before but no tracking was available.
I contacted the customer service who responded in 1h and let me know my order would be reproduced. Their response was kind, useful and fast.
If anything needs to change, it is the general communication about shipments and ETA.
I dont normally write reviews but this company has done me right over. I asked for a large an its measures up as a medium either way it was 2 small because the size chart is ridiculous a large t-shirt is probably big enough for an 8 yr old girl an when I spoke to costumer services they said they wont change it wont give me a refund an I'm basically stuck with a t-shirt I paid £30 for with delivery that is no good for anyone stay away from this company.
Tip for consumers:
Do not buy from this site if you do get 5 sizes bigger then wat u actually need an live with the poor quality of the item because you will never get it exchanged or get your money back
Products used:
T-shirt
I rarely will give 5 stars. But I have to say, when our hoodie order size was off, I emailed customer service and got an immediate response. They are also making the order right. What more can you ask for? At a time when it's really tough to get a real person when shopping online, especially when there is a problem, Moteefe hit all of the marks with their customer service. I would not hesitate to order from them again.
Products used:
Sweatshirt / offered exchange
We buy more and more online and sometimes things get lost or damaged or simply don't arrive. I was really looking forward to these shirts and they delivered. The shirts are beautiful and I'll proudly wear them. The pictures are perfect and they're on good shirts. Thank you
Tip for consumers:
They respond and let you know that you've made your order and they let you know when they've shipped it
Products used:
Shirts
Ich habe einen Pullover bestellt und via Paypal bezahlt, aus unbekannten Gründen kam mein Paket nicht an, also habe ich mich an den Support gewandt. Binnen 15 Minuten kam direkt die Antwort: Eine Entschuldigung und direkt die Aussage, es völlig kostenfrei neu zu drucken und zu mir zu senden.
Ich war total erstaunt! Sowas habe ich - gerade auch in der aktuellen Zeit, wo viele Menschen wirklich viel mehr Druck haben - nicht erwartet. Wirklich kundenfreundlich. Mein Paket kam gestern an, genau wie ich es wollte. Ich werde mich auch in Zukunft an euch wenden, ALLEINE deswegen. Vielen Dank euch :D
Poor quality, non-returnable item received in size X-LARGE which did but come close to fitting in the arms. They make you send a picture of the item with a tape measure to "prove" it's the right size. A scam and the material is awful. Stay away from this company.
Tip for consumers:
That everything was clearly 100percent non-refundable. I would not have ordered. It’s a marketing scam.
Products used:
Ordered a shirt
I had no problems with my order. It was sent to me quickly and the tee shirt quality was nice. Next time I would size up from my regular size but luckily I ordered a small as a gift and it fit the recipient perfectly.
Tip for consumers:
To order a size up from what you usually wear.
Products used:
Tee short
Bought a hoodie from them. It came with multiple snags, the shirt was super cheap material, and it didn't fit. The shirt was way short and very bulky (width). I tried returning it for a refund and they made me jump through hoops / sending them pictures. After further review, they said they don't give refunds at all for returns. Horrible horrible horrible service! Zero stars if possible
Tip for consumers:
They are a scam ! Stay away
Products used:
Hoody
Received the mug and absolutely love it, the material and print are very good. Nice customer services. I will do more business with them, keep up the good work.
Tip for consumers:
Pay attention to their size guide, it runs smaller than the normal size.
Products used:
Coffee Mug
I ordered a lovely present to my Sister via Moteefe and they provide Us a great service and a quick delivery time! When I had a question there was a professional help from Marc and he made everything easy and cleare for me. Thank You!
Order a shirt from this site, when I received the shirt it had spelling error. I guess they don't have quality control working the press machines….the last word should read RIDE…
Products used:
Tee-Shirt
Loved my hoodie! Definitely will purchase other fun items from you. I made a mistake and the support team was so quick and helpful.
We ordered a t-shirt from this company. It wasn't exactly cheap. When it arrived, it was tight and didn't fit properly but they repeatedly refused to exchange it for a larger one so we are stuck with a garment that can't be worn. They obviously don't care about their customers, they just take your money. This would never happen through Amazon.
A total rip off - I would not recommend them.
The shirt is okay and it fits fine. Problem is, it's not the fit I ordered and the decal feels like it could come off. Some gentle washing and air drying should prevents that though.
Products used:
I can wear the shirt that was sent even though it's not the correct fit.
I have ordered 2 hoodies. One came within 10 days, but the other one didn't come. Emailed with the support desk and they send me a new hoody right away, no discussion! Great service. Thx
Products used:
Hoody
Ordered a fun snooker design on a t-shirt and I am super happy with the result! Print came out perfect and the t-shirt itself was good quality.
Will be ordering again from this website.
Shirts extremely smaller than a normal size even though ordered 1 size up, their large same measurement as my slim medium that already been washed. They refused to exchange for different size with their excuse made to orders, can easy to take that back and sell to someone else. Materials also horrible, this is all scam. PLEASE DO NOT EVER BUY ANYTHING FROM THIS COMPANY!