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  • Motel 6

Motel 6

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Overview

Motel 6 has a rating of 2.63 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Motel 6 most frequently mention parking lot, and next day problems. Motel 6 ranks 466th among Hotels sites.

  • Service
    92
  • Value
    94
  • Quality
    94
Positive reviews (last 12 months): 36%
Positive
31
Neutral
0
Negative
55
104
See all photos
How would you rate Motel 6?
Top Positive Review

“Great staff”

Dawn P.
10/22/23

Being recently homeless, I found this hotel close to (work) and decided to check in. The young lady at the front desk, Shannon, helped me out with a good price. A good room everything that I needed! I have had good sleep. It is quiet anytime I've had an issue I have been able to go down and talk to the staff who is been friendly introduced Themselves and has helped me out down to even telling me food banks available in the area! I definitely recommend staying here!

Top Critical Review

“Very dirty”

Ronald P.
8/14/23

Worst place I ever stayed. We had 1 towel for 2 people. Condom rapper on the back of the bed. Someone punched a hole through the bathroom door. Dust was everywhere. The blanket and sheets had burn holes in them. The toilet was dirty. Someone spit on the bathroom mirror. Went back to the office to complain and the desk clerk locked the door and said she was leaving. Needless to say we did not stay and found another hotel. I would give it 0 stars if I could.

Reviews (139)

Rating

Timeframe

Other

Thumbnail of user johng7053
1 review
0 helpful votes
December 24th, 2023

Rooms are trashed, housekeeping about once a week. Owner/operator will not give his name so I could mention him. Paid extra for my dog, but they kicked us out because my wife fed a stray cat. $#*! this place and the foreigner that barely speaks English. This is Georgia, after all. Avoid this place at all costs. Go across the street.

Tip for consumers:
None

Products used:
None

Service
Value
Quality
Thumbnail of user anardon947
1 review
0 helpful votes
March 13th, 2024

I am at Portland, OR north location and Michael has made me feel so welcome! Kind and accommodating.

Tip for consumers:
Although the environment is questionable Michael made me feel safe and welcome! Would definitely come back!

Products used:
Motel

Service
Value
Quality
Thumbnail of user terrys1638
1 review
0 helpful votes
March 4th, 2024
• Updated review

How ever the management at this location are racist towards white people but really any race that is not their own anybody that has stayed there knows what I'm talking about.they are middle eastern India Pakistan one of those countries that doesn't like Americans

Human relations
May 15th, 2023
• Previous review

The supervisor IGNACIA that works in the office at the carlsbad East location is great. Perfect costumer relations, Even if you don't get what you want SHE KNOWS HOW TO HANDLE THE Situation professionally, quick with little resistance and without making you mad. She is awesome il.

Thumbnail of user nancyelainedelfino
1 review
0 helpful votes
January 9th, 2024

They take 100 off my debit card 6 days ago...wait and wait for return of 100 deposit...I call...they forgot...they issued refund today but I'll have to wait 7 to 10 business days really? Big huge corporation needs to STEAL grieving mothers 100 and hold it 12 days. How do you people live with yourselves? You are thieves...liars...crooks and should be ashamed. Your hotels suck. Dirty. Bugs. Dirty towels and bedding yet still you steal 100. You SUCK

Thumbnail of user juliaw249
3 reviews
0 helpful votes
January 19th, 2024

The renovation's here amazing. Very clean bedding, sheets, towels, with a super comfortable king size mattress. Brand new heated pool with 2 ice machine to fill a cooler. Great upgrades!

Service
Value
Quality
Thumbnail of user mrsu11
1 review
0 helpful votes
February 20th, 2024

I got up to go to the bathroom across the sticky floor that I had to wash and there was a cockroach I just payed 100 dollars for roaches and a very dirty room. The comforter had cigarette burn holes in it and I had no choice but to stay because I had booked it and didn't have time to leave. Now I have to wash everything I brought with me so I don't bring bugs home… I am petrified of bugs and have to sit up all night because now I can't fall asleep. I want my money back and will never rent here again! I never seen bugs in hotel rooms before until
Now disgusting

Products used:
Clothkgn

Service
Value
Quality
Thumbnail of user normm55
1 review
0 helpful votes
March 28th, 2024

If your human don't look here. I booked for 2 weeks with a kitchenette. Lasted 2 days and left. The microwave was so dirty, never cleaned, old and stunk. The toaster was no different. The range I turned it on for 10 minutes on high and my hand never got warm. The pots and pans were dirtier than the brown floor I was standing on. The t.v. Volume was so muffled that I could read the lips better. If you want to experience a third world country come here. Trust me you won't be disappointed. Mind you in a third world country you may have better luck. If you see the sign look the other way. The scenery would be cleaner. It's not even worth one star. I would give it a negative 10 period.

Tip for consumers:
Nil

Products used:
Non

Service
Value
Quality
Thumbnail of user jaylidge
1 review
0 helpful votes
January 13th, 2024

I felt safe during the booking process. I got my room with no problem. When I left for work that day, and came back, there was a lot of things missing. I didn't ask for room service. The people who clean the rooms are thieves. Will not book here again!

Service
Value
Quality
Thumbnail of user soniagongora6
1 review
0 helpful votes
January 15th, 2024

Misty and mrs.vernon are two wonderful people to meet and chat with during your stay when I was down they lifted me up they make sure things is right in your room and I felt very comfortable and save there while they were were there I knew nothing will go wrong motel6 is the most reasonable and friendly motel I've seen.if I ever get a room it would definitely be there.i just love them the whole crew is nice

Tip for consumers:
Na

Products used:
Na

Service
Value
Quality
Thumbnail of user kristyn79
1 review
0 helpful votes
October 25th, 2023

This is the most awful ridiculous place, I wouldn't let my dog stay in this. The website lies about everything false advertising and flat out bull crap! If only I could say the real words on here oh god, BUT my husband, myself, and our 2 children was there for 1 night had to pay $189.00 for junk. I'm not rich believe me, BUT I do better than this, there's no excuse for this. 1st stay last stay

Tip for consumers:
My 1st time staying in a motel and my very LAST time !!!! DO NOT even let ur dog stay there IF u need it to stay somewhere for a few

Products used:
NOTHING!!!! There was NOTHING BUT 1 bed and 1 TV couldn't even shower.

Service
Value
Quality
Thumbnail of user jeffreyj716
2 reviews
0 helpful votes
December 7th, 2023

Absolutely the dirtiest place I have ever slept.
Clean as a dumpster, noisy, brothel and low income weekly residents.
Bed dirty, lamp shade had been on fire previously

Products used:
Motel

Service
Value
Quality
Thumbnail of user jrb51
1 review
0 helpful votes
January 24th, 2024

I purchased a room1/23/******* and was charged $100 deposit, yet another woman ordered rooms for 2 days@ motel 6 Philip Lane the room was $70 the lady's price was $140 no deposit why? And I have not received my deposit,will never stay there ever

Tip for consumers:
Treat people the same no matter color are gender

Products used:
Just a room 2 beds

Service
Value
Quality
Thumbnail of user markk1254
2 reviews
3 helpful votes
July 19th, 2023

Huntsville Alabama, July 17 2023. Mold around the tub. The base molding and chest of drawers made it look like the floor had standing water at some time. No smoke alarm. Another wall mounted fixture without a battery. Cob webs in the room corner. White Shower curtain was brown at the bottom. Ceiling issues. 2 twin beds, one bed had a wrinkled fitted sheet as if it had been slept in. It did have a friendly staff and a quiet HVAC.

Service
Value
Quality
Thumbnail of user oneilmcdonald13
1 review
0 helpful votes
March 2nd, 2024

I stayed at the Motel 6 in Branford, Connecticut.
It was an awesome experience. Rooms are very presentable, clean and beautiful. The price was Very affordable Front desk agent was pleasant very nice and attend to all my needs. I recommend anyone to visit this Motel 6 and ask for Glenda. She was a breath of fresh air.

Service
Value
Quality
Thumbnail of user bethd436
2 reviews
0 helpful votes
October 23rd, 2023
Verified purchase

We recently stayed at the Shartlesville PA location. The room was absolutely disgusting. Bedspreads were filthy. The window was covered with a black plastic bag. The window blinds were broken. The carpet had not been vacuumed. The halls smelled of cooking (they assigned us a room in the same building as the office). The man behind the desk was very nice.

Service
Value
Quality
Thumbnail of user dawn.paulson1227
1 review
0 helpful votes
October 22nd, 2023

Being recently homeless, I found this hotel close to (work) and decided to check in. The young lady at the front desk, Shannon, helped me out with a good price. A good room everything that I needed! I have had good sleep. It is quiet anytime I've had an issue I have been able to go down and talk to the staff who is been friendly introduced Themselves and has helped me out down to even telling me food banks available in the area! I definitely recommend staying here!

Service
Value
Quality
Thumbnail of user sgrantleons
1 review
1 helpful vote
June 12th, 2023

The first room was really dirty and I am 32 wks pregnant so I went back down stairs and brought what looked like a bag of week old donuts that's were left in the room to the counter and complained. The gentlemen quickly gave me another room which took a turn for the worse! Razor blade left on the table that was clearly used to cut up their cocaine with, straws used for snorting purposes all over the room including the toilet they forgot to flush. Absolutely horrible experience

Thumbnail of user ronaldp888
1 review
1 helpful vote
August 14th, 2023
Verified purchase

Worst place I ever stayed. We had 1 towel for 2 people. Condom rapper on the back of the bed. Someone punched a hole through the bathroom door. Dust was everywhere. The blanket and sheets had burn holes in them. The toilet was dirty. Someone spit on the bathroom mirror. Went back to the office to complain and the desk clerk locked the door and said she was leaving. Needless to say we did not stay and found another hotel. I would give it 0 stars if I could.

Thumbnail of user tiffanyg556
1 review
0 helpful votes
January 30th, 2024

I just love the new manager I give him a thumbs up he's the best out of them all and also mira shes so sweet they just make my stay so comforting really great staff they will go above and beyond to make sure your happy
THUMBS UP MOTEL 6 YOU EARNED IT
Tiffany Grimes

Tip for consumers:
I ENCOURGE EVERYONE TO COME AND STAY HERE AT THE AWESOME MOTEL6 IN TRACY CA

Products used:
N/A

Service
Value
Quality
Thumbnail of user geraldd526
1 review
0 helpful votes
March 30th, 2024

Motel 6 Las Cruces, New Mexico, has rooms on 3 levels. The elevator is not working, and has not been working for some time. There appears to be no urgency in fixing the elevator, and no discount offered for the inconvenience. Go somewhere else!

Service
Value
Quality
Thumbnail of user kallao1955
1 review
0 helpful votes
November 26th, 2023

I am so disappointed. This used to be a nice, clean family motel close to the beach with reasonable rates. Stayed here last night and was appalled. Nasty and dirty inside and out. Roaches on the floor. No housekeeping. No pest control. Don't clean with any cleaning supplies. They said that they are remodeling now. I am not sure it can be saved. Not safe. The city of Cocoa Beach needs to shut it down until remodeled and bought up to standards for safety. Their rates are not cheap either. Sleeping in the beds gives you a dirty feeling. Not worth it! The staff (1 person) was nice though.

Tip for consumers:
No.

Products used:
None.

Service
Value
Quality
Thumbnail of user lucema
1 review
1 helpful vote
October 13th, 2023

The manager was being rude, despite the evidence and video, confirmation… He still did not immediately refund me and complained that he has to "spend money on terminX" because of ME?!

This 'new' manager has not provided HEAT the last 3 xs I've stayed and now bugs?! No refund?

Incorrigible.

Tip for consumers:
I paid cash.

Products used:
Motel 6 North Santa Rosa

Service
Value
Quality
Thumbnail of user andream1956
1 review
0 helpful votes
December 30th, 2023

My stay at this Motel 6 in Fort Lauderdale off state rd 84 has been beyond Amazing, I so love the staff here Nicole, Rodwell & Keith are doing such an Fantastic job here I would definitely give this Motel and everyone that works here 5 stars! Sincerely Andrea Mayfield

Thumbnail of user evans737
1 review
2 helpful votes
April 5th, 2023

For someone who is basically living at a motel 6 they sure do what In everyone business. Not only that but with you living here they tell you how YOU can keep YOUR room you are PAYING for. $#*!ty company $#*!ty workers. Most definitely would suggest a studio 6 before a motel 6. We aren't kids we're adults don't tell me how I can keep my room with my clothes when I basically live here.

Thumbnail of user virgolaura17
1 review
0 helpful votes
November 2nd, 2023

Hi stayed in Motel 6 located in Wethersfield Hartford, CT they charged my credit card twice. I tried contacting them after and nobody picked up the phone, so weird...still trying to get my money back.

Service
Value
Quality

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