• Motel Rocks

Motel Rocks

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Motel Rocks has a rating of 2.67 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Motel Rocks ranks 271st among Women's Clothing sites.

  • Service
    1
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Motel Rocks?
Top Positive Review

“BEST OVERSIZED SWEATSHIRT”

Brittany N.
2/1/21

Item purchased: Glo Sweatshirt Take Care of Yourself Motel Rocks has amazing, unique pieces with the sizing you envision. On the other hand, it is pretty pricey so make sure you find a discount code to shop. SHIPPING: standard (6-13 business days) took 2 weeks to arrive QUALITY: really great quality, the sweatshirt is not incredibly thick, but is lined with fleece and sits perfectly oversized. The embroidery is a cute and simple detail but the color contrasts so well, it just pops. OVERALL: I love their merchandise and will most likely get the matching sweatpants because this color is SO amazing.

Top Critical Review

“No parcel or tracking available, money effectively stolen”

M A.
9/23/23

Placed an order on 1st September 2023. I was given a SkyNet tracking number that could not be tracked by any of my local post offices or via Australia Post. SkyNet advised the item was "delivered" but it cannot be located. This order cannot be opened in the Motel Rocks website, as apparently the URL does not exist anymore. There have been issues with communication, providing tracking, technology, etc.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user ma566
1 review
0 helpful votes
September 23rd, 2023

Placed an order on 1st September 2023.

I was given a SkyNet tracking number that could not be tracked by any of my local post offices or via Australia Post. SkyNet advised the item was "delivered" but it cannot be located.

This order cannot be opened in the Motel Rocks website, as apparently the URL does not exist anymore. There have been issues with communication, providing tracking, technology, etc.

Thumbnail of user pt159
1 review
0 helpful votes
December 6th, 2022
Verified purchase

Shein is better quality... this is really disappointing. I ordered 2 boleros which were super thin and the stitching didn't line up. The skirt i ordered, which was an XXS, was huge on me but it fit my friend who is normally an M. Yes, i checked the sizing AND measured myself before ordering. It was also really thin and had loose strings, the button is also falling off. I also ordered a leather jacket and the zipper came broken. I really wouldn't order from here and i feel like i wasted my money. I am pretty sure they send influencers nicer products.

Tip for consumers:
they charge $27 for refunds

Value
Shipping
Quality
Thumbnail of user brittanyn110
20 reviews
15 helpful votes
February 1st, 2021

Item purchased: Glo Sweatshirt Take Care of Yourself

Motel Rocks has amazing, unique pieces with the sizing you envision. On the other hand, it is pretty pricey so make sure you find a discount code to shop.

SHIPPING: standard (6-13 business days) took 2 weeks to arrive

QUALITY: really great quality, the sweatshirt is not incredibly thick, but is lined with fleece and sits perfectly oversized. The embroidery is a cute and simple detail but the color contrasts so well, it just pops.

OVERALL: I love their merchandise and will most likely get the matching sweatpants because this color is SO amazing.

Thumbnail of user suem304
1 review
1 helpful vote
November 19th, 2018

Contacted Motel Rocks explained it couldn't have been my daughter who left a mark on the lining and they have done this before to other buyers. Money refunded in full. I would be careful using this company. Check linings of garments for marks in delivery. Wouldn't use them again.

Thumbnail of user gracec382
17 reviews
6 helpful votes
September 28th, 2021

Although Motel has super trendy, cool clothing, the website often doesn't capture the true quality of the clothing. Just be wary when purchasing things from them; I purchased an angel crop top, faux leather jacket and zebra-patterned jeans from them, all of which has worse quality than depicted on the website. The leather jacket was thin and the jeans contained a huge amount of elastane in them. Still look good in photos but just be wary, don't buy any 'long-term wear' items from them.

Service
Value
Shipping
Quality
Thumbnail of user jf530
98 reviews
41 helpful votes
October 13th, 2021
Verified purchase

I'll start of by explaining my title for this review. I've always been a small but when I saw their sizing guide, their 2 was a XXS so i decided to get that. However, I really regret purchasing that size because it was puni! The other thing was shipping. I understand with covid it would take a while but I didn't expect it to be this long. My package came from the UK to California but it took 11 days. Wish it came earlier…

Anyway, If I could I would give this review an extra. 5 star I would because the bottoms I purchased aren't bad. I like the skirt I got and the these black jean shorts even more. I was thinking about shipping these two tops back to return but that alone costs me almost $20 and I just felt like it wasn't worth it so I'm selling them~

Overall, I don't think brand is bad I just didn't have that good of an experience.

Products used:
Zagh Top in Rib Eucalyptus
Zagh Crop Top in Rib Winter White
Sheny Mini Skirt in Mini Gingham
Loose Fit Denim Short in Black Wash

Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Motel Rocks?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Motel Rocks?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business