• Mountainside-Medical

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Overview

Mountainside-Medical has a rating of 3.45 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Mountainside-Medical ranks 149th among Medical Equipment sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2
See all photos
How would you rate Mountainside-Medical?
Top Positive Review

“Best customer service!”

Mark C.
2/12/22

I recieved an email telling me I was being refunded my shipping! Didn't even realize my order was late and probably wouldn't have noticed. They were right on top of their policy, refunding shipping if they didn't meet their commitment, and were very prompt. Great customer service and there are a lot of companies who could take a lesson. These people are great!

Top Critical Review

“Tried To Buy For My Son”

Kimberly M.
8/17/20

I was browsing online looking for a specific kind of cream for my sons arm and legs he suffers from bad eczema and I was supposed to get this delivered today at 425 pm never had anything brought to my house in the mailbox or on the door step.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user markc3119
1 review
0 helpful votes
February 12th, 2022

I recieved an email telling me I was being refunded my shipping! Didn't even realize my order was late and probably wouldn't have noticed. They were right on top of their policy, refunding shipping if they didn't meet their commitment, and were very prompt. Great customer service and there are a lot of companies who could take a lesson. These people are great!

Tip for consumers:
Great people

Products used:
Supplements

Service
Value
Shipping
Quality
Thumbnail of user robertab89
1 review
1 helpful vote
September 16th, 2019

My husband has had non-diabetic neuropathy for over 10 years. He is on several oral medications for pain relief. None of them work well if at all. I am always looking for something for him for pain relief. I saw the ad for Mountain Ice and decided to order the sample packets. Imagine our amazement when he got immediate relief that lasted for hours. I have since ordered the 3 tube special so that we will always have some on hand. Thank-you. Roberta Benach

Thumbnail of user rodrigod5
83 reviews
174 helpful votes
October 22nd, 2018

Recently, I ordered nebulizer attachments and filters. I bought it from that company as it is one of the few online medical equipment retailers that sells replacement parts for my Dynarex. I figured it's cheaper for me paying out of pocket and than using a provider approved by my insurance In all happy with my service.

Service
Value
Shipping
Quality
Thumbnail of user kimberlym972
2 reviews
3 helpful votes
August 17th, 2020

I was browsing online looking for a specific kind of cream for my sons arm and legs he suffers from bad eczema and I was supposed to get this delivered today at 425 pm never had anything brought to my house in the mailbox or on the door step.

Thumbnail of user janetc120
19 reviews
57 helpful votes
March 20th, 2018

I rented a nebulizer machine from this company. Even though my insurance paid some of the cost, I ended up making so many rental payments out-of-pocket that I could have bought the nebulizer several times over. What a rip-off!

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