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    Mountainwarehouse.ca

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Overview

Mountainwarehouse.ca has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

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How would you rate Mountainwarehouse.ca?
Top Critical Review

“Insulted by Customer Service Rep”

Mark P.
5/7/21

Great quality products at reduced prices I had an issue with a delayed delivery II went on Chat 3 times The third rep, Tiago, was insulting Told me that the text number I had for NLS was a Scam, number That I could not properly read the order number He repeated this twice I told him I was insulted, yet he continued I requested a refund Then I asked to be directed to a manager I did receive a response I will not accept any apology I will NEVER purchase anything from Mountainwarehouse I will NOT tolerate this insulting behavior from anyone

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Reviews (1)

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markp110
7 reviews
8 helpful votes
May 7th, 2021

Great quality products at reduced prices
I had an issue with a delayed delivery II went on Chat 3 times
The third rep, Tiago, was insulting Told me that the text number I had for NLS was a Scam, number
That I could not properly read the order number

He repeated this twice I told him I was insulted, yet he continued I requested a refund
Then I asked to be directed to a manager I did receive a response
I will not accept any apology I will NEVER purchase anything from Mountainwarehouse
I will NOT tolerate this insulting behavior from anyone

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