Move Yourself has a rating of 3.88 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Move Yourself most frequently mention book online. Move Yourself ranks 16th among Moving Service sites.
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I hired a Ute with a cage to move some furniture. The vehicle was from a Coles petrol station near home. The rate for 24 hours was not much more than the 9 hour rate so 24 hours made good sense. The diy kiosk was pretty easy, although it had an outage on the return but that was solved by a quick call to the 1300 number. The car was pretty old and a bit drab but hey - I was moving furniture. Over the phone service was friendly and helpful (when I changed the 9 hour booking to 24 hour).
The ute did the job but it was filthy and hadn't seen a vacuum for quite a while. Did the job though. My beef is with the company holding onto my $250.00 deposit for 5 days even though there was no issues with my hire. I called and the guy on the Help Desk tried to blame the delay on "the banks" who are, after all, an easy target. Having worked in banking I can state that the delay is with Move Yourself and not "the banks"...
Good job guys! Now I have a gorgeous lounge in my living room. Would definitely recommend to my friends & family.
Convenient for a short term pick up when needed at the last minute. Affordable rates. The self serve kiosk was easy to use.
I hired a Ute with a cage to move some furniture. The vehicle was from a Coles petrol station near home. The rate for 24 hours was not much more than the 9 hour rate so 24 hours made good sense. The diy kiosk was pretty easy, although it had an outage on the return but that was solved by a quick call to the 1300 number. The car was pretty old and a bit drab but hey - I was moving furniture. Over the phone service was friendly and helpful (when I changed the 9 hour booking to 24 hour).
An efficient and easy process picking up and returning the trailer. Trailer was in excellent working condition. Highly recommended! Happy to use again!
Good process, booked online, picked up from 7-11, easy system. Bit expensive for a cheap 6x4 trailer. Did the job but I would probably use more often if it were better value for money.
Hiring was easy over the internet and so cheap!
Picked up trailer from petrol station with no worries and the service attendant even gave me extra bits that I needed like the d-shackle and plugs:)
Thanks again
The ute did the job but it was filthy and hadn't seen a vacuum for quite a while. Did the job though.
My beef is with the company holding onto my $250.00 deposit for 5 days even though there was no issues with my hire.
I called and the guy on the Help Desk tried to blame the delay on "the banks" who are, after all, an easy target. Having worked in banking I can state that the delay is with Move Yourself and not "the banks"...
Wold recommend to all my friends and family. From pickup to delivery at my new address the service has been a premium and very professional. Thank you
The trailer was in good order and was easy to tow. All lights worked. I would probably use this service again.
Super easy to hire and use. It was affordable and there were no hassles during the hiring. We got back a little bit late and it didn't just automatically charge us for being 15 minutes late. The ramp was also very helpful for getting heavy items on and off
Hi and good morning, all in all my experience with your company was a not to stressful process, however when you book online you fill out all your information then you get to the pick up site you scan your licence then you have to fill it all out again what is the scanner for just looks important but does nothing? Thanks and regards Dave
1. Easy/simple online booking;
2. Convenient locations for pickup and return;
3. Thoughtful idea of providing Installation video for first time user on booking page;
Positive apart from the age of the float could do with more regular maintenance that's my opinion the side door needed to be tied shut
Fast, friendly, very helpful service by staff and the trailer bay is easy to access for hitch up or drop off. Leads and shackles are provided by staff too. All up, great success
Hired furniture trailer. It was big and spacious and perfect for our move. Good time have minimal interaction with service reps. And there were plenty of locations to choose from (Melbourne)Would hire again.
Easy and exactly what was described. Trailer handbrake lever was missing, only thing wrong with the whole experience
It was an easy process to book and pick up the trailer although feedback worth considering would be to allow an extra 10-15 minutes per booking so the service station staff can have the connectors and shackles ready to go.
Customers lose the 10 minutes setting the trailer up and with a 4 hour booking every minute counts
Felt a bit vulnerable with the return process. No one to verify trailer returned in original condition.
Fantastic service.
Simple and flexible to use
Would recommend to others needing a trailer for a reasonable price
Double horse float had a damaged lock pin and tailgate spring, otherwise a good trailer for the price. On return of the trailer I was left a narrow gap to reverse into and had to unlock four other trailers to extend chain to lock the float up. There is no assistance at servo when hitching and unhitching. Brilliant and very helpful customer service from hire company, shame servo pass the buck of responsibility.
Good trailer
Good access
Good service
I would use this company again. I found it easy to navigate the website and the costs we're competitive.
Trailer booked wouldn't connect to standard towball. Changed trailer first socket only one indicator worked (socket was frayed), second socket didn't work, third socket ok. Contacted move, CS was good and changed to different trailer at no cost hence two stars not one. Audit needed on trailers at Caltex Sunbury very dangerous if customers are given broken sockets and forget to check all their lights.
Move Yourself offers trailer, ute, truck and lawnmower hire across Australia. Book online now or from one of more than 900 locations locations across SA, NSW, VIC, NT, WA, TAS and ACT through our innovative self-serve kiosk. We have a range of differen...
We've been building and hiring trailers for over 30 years, and operate outside of small businesses and local service stations offering you self-serve trailer hire, vehicle rentals and more. We have thousands of trailers across Australia, at over 1000 locations!