• MugsAndBeyond

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Overview

MugsAndBeyond has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. MugsAndBeyond ranks 128th among Kitchen sites.

How would you rate MugsAndBeyond?
Top Critical Review

“Bad service, missing products”

Chane E.
12/9/16

I placed an order on 1 July from www.mugsandbeyond.com for two watches and 4 necklaces. Apparently all items are shipped separately as they ship from different warehouses. To this date I have only received the two watches - which are very bad quality. The two watches arrived at the beginning of October. I have attempted to contact the shop many times - via the website, Facebook and email. It took them more than a month to respond to my first email. In this email they provided a tracking number which simply said that the parcel has arrived in South Africa. From what I can understand there should have been at least two tracking numbers for the different parcels. It is now 12 December and I still have not heard one word of where my necklaces which I have ordered are. It is as though my emails and Facebook messages are ignored. There are no customer reviews on the website or on Facebook. I did air my grievances as a comment on their site as well - this comment was simply deleted. Long story short, avoid buying from Mugs & Beyond.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user chanee1
1 review
1 helpful vote
December 9th, 2016

I placed an order on 1 July from www.mugsandbeyond.com for two watches and 4 necklaces. Apparently all items are shipped separately as they ship from different warehouses. To this date I have only received the two watches - which are very bad quality. The two watches arrived at the beginning of October.

I have attempted to contact the shop many times - via the website, Facebook and email. It took them more than a month to respond to my first email. In this email they provided a tracking number which simply said that the parcel has arrived in South Africa. From what I can understand there should have been at least two tracking numbers for the different parcels.

It is now 12 December and I still have not heard one word of where my necklaces which I have ordered are. It is as though my emails and Facebook messages are ignored.

There are no customer reviews on the website or on Facebook. I did air my grievances as a comment on their site as well - this comment was simply deleted.

Long story short, avoid buying from Mugs & Beyond.

Thumbnail of user helenl74
1 review
1 helpful vote
December 30th, 2016

Ordered 1 month before Christmas... it's now New Year's Eve and no sign of it and no responses to contact... don't go there!

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About the business

Mugs & Beyond is a professional color changing mug, T-shirt and collectible company, with the rich products lines such as Personalize items such as mugs +

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