Mura Boutique has a rating of 3.32 stars from 90 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mura Boutique most frequently mention customer service. Mura Boutique ranks 144th among Women's Clothing sites.
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I've been buying off Mura for the last two years, they're an Australian brand so it's shipped here to Ireland. Shipping is ALWAYS super fast, within a few days and I find the quality of the clothes really great. I've worn Mura all through my travels around the world and I never fail to received compliments for their uniqueness and style. Sizing wise I'm a Uk 6/8 and I always go with the size 6 on Mura as I feel the sizing is slightly more generous, so it's helpful to go with the smaller size if you're between sizes :)
I was very excited about receiving my clothes but when they arrived the seams were lopsided and clothes were see through as well as being generally bad quality - one sleeve was even attached wonky. Return process was hard and customer service wasn't great. I got a credit note instead of a refund (which was on the website so fair enough) but I'm loathe to buy anything else from them again
I've been buying off Mura for the last two years, they're an Australian brand so it's shipped here to Ireland. Shipping is ALWAYS super fast, within a few days and I find the quality of the clothes really great. I've worn Mura all through my travels around the world and I never fail to received compliments for their uniqueness and style. Sizing wise I'm a Uk 6/8 and I always go with the size 6 on Mura as I feel the sizing is slightly more generous, so it's helpful to go with the smaller size if you're between sizes :)
Tip for consumers:
Mura often offer discounts and give sneak peaks of new products so it’s worth keeping an eye on their Instagram!
Products used:
Dresses, pants, skirts, play suits
I have been purchasing from and wearing Mura for many years now. I absolutely love their clothes, the bright colours, the style and designs. The clothes are made with a great attention to detail and are of high quality. Contacting Mura is easy and responses are quick. I have received so many compliments on the clothes I wear. Definitely a beautiful shop to buy from and support, delivery is also very quick. I will definitely keep buying from them!
Tip for consumers:
Happy Shopping!
Products used:
Dresses
I meant to write this review last month when my issue actually happened but life happens. I wanted to write a review to thank Martha and the entire customer service team for going above and beyond to fix a small shipping issue. Not only did they rectify the situation but Martha emailed and even called me personally and fixed the situation so quickly and kindly. We had a small mix up and I was upset, but she couldn't have been sweeter or more efficient with solving the issue. Not only that but when my dress arrived it was stunning, fit perfectly (true to size), and was well made. I've purchased a few things from their company before but now I'm a lifetime customer. I'll *******@muraboutique once I wear it out. THANK YOU AGAIN!
Best,
Natalie B
Tip for consumers:
worth it
Products used:
The dress I ordered, it's amazing
Came across Mura through socials and my concern was the shipping costs to the UK as £££. I went ahead and made an order despite this high cost and I was not disappointed. Shipping was quick, product was good and so was the quality! I will be ordering again! Thank you Mura Boutique xx
My order to Norway arrived in four business days which was very impressive, the clothing is beautiful and customer service excellent. Thank you Mura team!
Products used:
Dress
I purchased my dress very last minute for a wedding. It come super quick, the fit was perfect and colouring also.
I had compliments all night about my dress and would highly recommend.
Next event I definitely would be shopping anywhere else now
Products used:
Karina Dress
I absolutely love this company. I have been shopping with Mura for 5 years now. I love all their clothing! I always get compliments from people whenever i wear any of their clothes. The fit is great on me, lots of stretch, lots of variety. I highly recommend! And shipping is fast too!
Products used:
Romper, dresses, tops,
I have recently ordered an item from Mura. My item hasn't yet arrived (it's on its way) but I'm so impressed by the friendly and efficient messages I've received from Charlotte to update me at each step of the process. I've received prompt and helpful messages about how to obtain a discount with my first order, about when my item was dispatched, and what my tracking details are. This level of customer service makes a huge difference (and far exceeds the service that some other sellers provide). Thank you, Mura.
This is my first time ordering from Mura and I loved all 3 outfits that I bought. It was delivered earlier than expected which is good.
Quality is good too and I can't wait to purchase more!
Mura has been my go-to brand for dresses for years. Everything is true to size and very well-made. Unbelievable that dresses this gorgeous are available to regular people
I have purchased quite a few tops and dresses from Mura since I came across them on Insta earlier this year. I love the variety and options - much nicer than clothes I come across in stores and not so many options as the larger sites like iconic (which make me feel a bit overwhelmed and not knowing where to start and end up being quite time consuming). Quick delivery and I've always received prompt and friendly assistance from customer service for any issues I've had with my orders. Charlotte was especially helpful with my last order. Highly recommend them :)
I buy from Mura often, and I am never disappointed. Their quality is perfect and lasts as well as impeccably beautiful. Recommend 10/10 times.
Products used:
Clothes. Tops, bottoms and dresses
The sizing was perfect, and the quality of the set is amazing. I will definitely be purchasing more!
Absolutely love my new Dakota set, perfect for any event! Fast shipping & outstanding customer service!
Tip for consumers:
N/A
Products used:
Dakota set
I have been a customer with Mura Boutique for years now and they never fail to impress me. The material is always high quality and lasts. Highly recommend purchasing your next outfit from Mura.
This site is a SCAM. Nothing 'boutique' about it. Poor quality, thin, loose threads and despite the description saying 'true to Australian standard size' the items are 2-3x smaller than MOST Australian sites. They have a no refund policy, and provide store credits, yet they do not stock any larger sizes, making it impossible to ever use the credit.
Tip for consumers:
wont be using this site again, and will be sharing my experience with all my clients
Products used:
none, both really bad.
Hi there, As a satisfied customer I'd like to give you a compliment review. I was so happy with the fast delivery and that I got exactly what I wanted. Thanks so much! Keep up the good work! I'm also impressed with the quality of the shorts and the fact I can wear them with a lot of my jumpers as well! Kind Regards. Kathryn x
Mura Boutique was so incredibly helpful when I needed assistance! I emailed them asking about the sizing of a One Size Fits All jumper and they went out of their way to measure the dimensions for me, which I really appreciated! Overall I thought they gave great customer service :)
Mura has done an amazing job at getting their products out in a timely manner. I have received all of my clothing in great condition and have been impressed with the quality of each piece. I highly recommend shopping with Mura for unique pieces!
Tip for consumers:
An AUD to USD currency translation
Products used:
Tops and dresses
I have been buying my dresses from Mura for over a year; by far this is my favorite boutique to shop at hands down. The best shipping time, cost, fit, quality overall compared to the other boutiques in the area; and I order from them all so I would know :)
Tip for consumers:
Clothes seem to fit true to size
Products used:
Dresses, knit tops, knit shorts, knit pants
Despite the overall negative reviews, I still purchased my items, and I was pleasantly surprised. The shipping was free, my items arrived very fast, and my clothes were all of good quality. The only issue would be the duties that you have to pay at your door, which were quite high. But whenever I shop anywhere outside of Canada I end up paying a lot of duties, so this is a problem not unique to Mura boutique.
My clothes were also a little bigger than expected.
Always buy from Mura and I'm never disappointed. Shipping is quick and always happy with my purchase
Tip for consumers:
Great customer service and shipping is always quick. Always happy with my purchase.
Products used:
Eliza Set
Marilyn Dress
My first purchase from Mura was the Marilyn dress in white! I absolutely loved it! Perfect fit and size. I loved it so much I bought the pink! The dress is well made and lined!
The fast shipping was also great! I would definitely recommend Mura to friends and family!
Tip for consumers:
The site is easy to navigate and the sizing is true to size.
Products used:
I purchase two dresses!
Fashion high quality flattering items
I bought for five years all kind from jewelry to bags.
Every item made from high quality material, with love and talent.
I am happy to wear Mura I feel like a queen
Tip for consumers:
You will not stop to buy from Mura
Products used:
Dresses, sweaters, pants, coat, earrings, bags, tops, pants, playsuit, jumpsuit.
I absolutely LOVE MURA the clothes are beautiful and sizing is spot on. The quick dispatch and delivery is the BEST.
The Mura team reply to any questions you have and respond straight away.
I have recommended Mura to girlfriends and all have placed orders.
Highly recommended.
Australian online boutique with New Arrivals styles added weekly! Worldwide Shipping - Free Australian Express Shipping over $50 Shop now, pay later with Afterpay - More info on our website!
Hey Elizabeth,
Thank you so much for your sweet words!
Unfortunately we have no control over the custom fee's :( I am so sorry about that.
Please let us know if we can further help with anything else at all!
Love,
Millie xo