• MWEB

MWEB

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Overview

MWEB has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. MWEB ranks 107th among Internet Service Provider sites.

  • Service
    1
  • Value
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate MWEB?
Top Critical Review

“Do not use Mweb. You will never get technical support”

Gary G.
6/22/23

Have a problem with Mweb? Forget about technical support! If you are not in SA you cannot get hold of them they only show 087 numbers that do not work outside SA. If you get a number to phone do not think you will be helped. On the phone for 90 minutes get cutoff every 11 minutes and 30 seconds then you start all over again. Called seven times and now get told it is outside of their technical support hours

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user garyg1600
1 review
0 helpful votes
June 22nd, 2023
Verified purchase

Have a problem with Mweb? Forget about technical support!
If you are not in SA you cannot get hold of them they only show 087 numbers that do not work outside SA. If you get a number to phone do not think you will be helped.
On the phone for 90 minutes get cutoff every 11 minutes and 30 seconds then you start all over again.
Called seven times and now get told it is outside of their technical support hours

Products used:
e-mail

Service
Value
Thumbnail of user deborahs116
1 review
0 helpful votes
May 8th, 2017

I have had no reply to my emails as to where my T-shirt is and when it is arriving. I have sent two emails now and no response. I paid on the 24/04/2017 and as you know it is a lot of money as I live in South Africa and the rand compared to the $ is ridiculous. So I am very upset. Now I can't submit my review as it's probably too true

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