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Basis Science has a rating of 2 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Basis Science ranks 72nd among Consumer Protection sites.
My husband and I both bought these watches and they BOTH almost never worked. They always glitched out and would always be very inaccurate. We demanded a refund, and when we returned both watches, they gave us our money back for only ONE watch. Now we're out one watch AND our money. They don't have a customer service phone number so we have to communicate via email. Which of course they just don't reply too. What a scam and a horrible business!
My husband and I both bought these watches and they BOTH almost never worked. They always glitched out and would always be very inaccurate. We demanded a refund, and when we returned both watches, they gave us our money back for only ONE watch. Now we're out one watch AND our money. They don't have a customer service phone number so we have to communicate via email. Which of course they just don't reply too. What a scam and a horrible business!
Bought the Basis Band a year ago. At first I used it all the time and was constantly check my stats. I think since then they have come up with an updated model that does a better job of tracking sleep. However, my biggest annoyance was that the USB connector keep breaking. They would always send me a replacement right away for free. Right now it is sitting on my dresser, so did not have great staying power.
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