• Mycustombobbleheads

Mycustombobbleheads

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Overview

Mycustombobbleheads has a rating of 1.42 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Mycustombobbleheads ranks 64th among Personalized Gifts sites.

  • Service
    17
  • Value
    16
  • Shipping
    17
  • Returns
    14
  • Quality
    15
Positive reviews (last 12 months): 12.5%
Positive
1
Neutral
0
Negative
7
16
See all photos
How would you rate Mycustombobbleheads?
Top Positive Review

“Above and Beyond!”

Julia A.
1/10/24

I want to thank MyCustomBobbleHeads production team and fantastic customer service for this amazing piece! I customized this for my boss as a Christmas gift and I couldn't be happier with the results! Azahel, Vivian, and Pan were very helpful with meeting my requests and exceeded my expectations. Thank you thank you! I absolutely love it! I recommend this website for an awesome gift for your loved ones 10/10!

Top Critical Review

“Awful - Disappointing and Embarrassing”

Alexandra F.
5/30/23

I bought this as a gift for my boss. It looks almost nothing like her and is very unflattering. There is a weird hair flip on the back that makes no sense to me. I paid extra for a "bobble" head but what i received requires quite a bit of force to move the head around (so I don't consider this a bobble head). The body is very cheaply made and actually moves more than the head does when you shake it! I am too embarrassed to give this as a gift and very much regret the purchase. DONT BUY FROM THEM!

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user angelam1020
2 reviews
2 helpful votes
May 30th, 2023

I bought this as a gift for my boss. It looks almost nothing like her and is very unflattering. There is a weird hair flip on the back that makes no sense to me. I paid extra for a "bobble" head but what i received requires quite a bit of force to move the head around (so I don't consider this a bobble head). The body is very cheaply made and actually moves more than the head does when you shake it!

I am too embarrassed to give this as a gift and very much regret the purchase. DONT BUY FROM THEM!

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Value
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Thumbnail of user granth38
3 reviews
170 helpful votes
December 8th, 2022
Verified purchase

This company is a Chinese scam. They pretend to be US-based when everything is based in Guangzhou China.

The Bobbleheads look absolutely NOTHING like the source images, they'll ship out the wrong items even when you haven't approved the proofs.

They'll even flat-out lie and say they already shipped out the Bobblehead when the tracking number clearly states that they still have it.

Liars, thieves and criminals are what's behind this company.

Tip for consumers:
Do not order from this company!
They will take your money, send you toxic garbage and refuse to honour their own refund policy

Products used:
Custom Bobblehead, Red Gift Box with Light, Motorized Rotating Stand, Superman Cloak, Heart-Shaped Base

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Thumbnail of user juliaa651
1 review
0 helpful votes
January 10th, 2024

I want to thank MyCustomBobbleHeads production team and fantastic customer service for this amazing piece! I customized this for my boss as a Christmas gift and I couldn't be happier with the results! Azahel, Vivian, and Pan were very helpful with meeting my requests and exceeded my expectations. Thank you thank you! I absolutely love it! I recommend this website for an awesome gift for your loved ones 10/10!

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Value
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Thumbnail of user jennifersearock
1 review
0 helpful votes
March 4th, 2024

I just received a bobblehead I paid over $160 for. The quality is terrible and it arrived damaged in several areas. The head itself was fine but they added sunglasses (that weren't ordered) that fell off upon opening and damaged the head. The hockey stick is some weird hook thing and the figure itself was damaged. DO NOT ORDER FROM THEM. They will not even attempt to fix the issues and instead blame the fact these are "handmade"... by a toddler maybe. I could not be more disappointed or disgusted by this experience.

Tip for consumers:
DO NOT ORDER FROM THEM.

Products used:
a custom bobblehead figure

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Value
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Thumbnail of user constanceb260
1 review
1 helpful vote
January 14th, 2024

Do not purchase bobble heads from this company. My custom bobble heads. Their pictures are deceiving. They look nothing like the pictures I sent. They would only refund $80 of the $430 I spent to have this made.
I regret doing business with them.

Products used:
None

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Value
Shipping
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Thumbnail of user abbeyp19
1 review
6 helpful votes
May 20th, 2022

These guys are TERRIBLE! Do NOT use them. Your doll will look NOTHING like the photo, not even a resemblance. They won't send you a proof and they will NOT refund you or even try to make it right.

Tip for consumers:
HUGE tip! Go anywhere but here! Their artists are not good, if you ask for changes they will not make them and they will just send your doll regardless and then when you aren’t happy they will refuse to refund you your money even though the doll is heading straight to the trash. I would be EMBARRASSED to gift the doll to the person I was going to. He would be so insulted by it.

Products used:
The bobblehead

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Value
Shipping
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Thumbnail of user savioura1
1 review
4 helpful votes
February 17th, 2023
Verified purchase

Our images looked nothing like us. wasnt even the correct ethnicity. Reached out to customer service and they copied and pasted their response about how they are cartoon versions of the source images :/

Thumbnail of user esn6
1 review
0 helpful votes
January 13th, 2023
Verified purchase

I had an issue with my order and Vivian was very patient with all of my questions and in the end they fixed my order. Great customer service I would shop with them again

Thumbnail of user farmonr
2 reviews
6 helpful votes
January 9th, 2021

Stay away from this company at all costs. This place is a total scam. First, the quality is terrible. The bobblehead looks nothing like the photo you give them, it doesn't have the same detail, color, anything like what they advertise. Then, they charge you TWICE for something you ordered. They are based in Hong Kong and have no phone number. I should have known this is a major red flag. $170 i'll never see again. STAY AWAY AT ALL COSTS

Thumbnail of user carolinac44
3 reviews
4 helpful votes
November 10th, 2022

We purchased a custom bobble for our boss. We sent the picture and they sent us a bobble head that looks nothing her. Our boss has blonde hair you would think the least they could do is get the hair right. They sent one with dark hair and the only thing they got right was our boss is white. Its terrible we should have saved the trouble and bought a cheap one for under $20.00 which is what we felt we got. We paid over $150.00 for the VIP service and it was the worst. They have been contacted numerous times we sent pictures showing they must have made a mistake and they said they will help only if we pay 40% more and shipping again. Its horrible that they will not honor their work or stand by their product.

Tip for consumers:
Do not purchase from here

Products used:
Bobble head which was a waste of money

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Value
Shipping
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Thumbnail of user karenr1926
2 reviews
5 helpful votes
September 8th, 2021

Horrible replica of my son. It doesn't look anything like him. I will not give it to him. Dont throw away your money on this vendor.

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Value
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Thumbnail of user mauriceh119
1 review
0 helpful votes
May 15th, 2022
Verified purchase

I purchased a bobble head for a friend that recently became a clergyman. Everyone thought it was spot on and my friend absolutely loves it. This is a great company to deal with from ordering to delivery and most of all quality! Thanks you! https://mycustombobbleheads.com/

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Value
Shipping
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Thumbnail of user joeli53
1 review
4 helpful votes
February 24th, 2023
Verified purchase

Don't make the mistake I did. Do not buy from this company. The quality of horrible and they do a very poor job of creating a likeness of you. Also the customer service is not good and don't do anything to fix or resolve any issues you have or complain about. The profile they used doesn't make mine at all.

Thumbnail of user roberts6468
1 review
6 helpful votes
March 8th, 2022

Doll looks nothing like you. When I called them they said it's a cartoon of you. They don't say that on the site.

Tip for consumers:
Do not use them! They falsely advertise.

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Thumbnail of user cpijut
1 review
0 helpful votes
February 20th, 2024

Ordered a custom bobblehead in November. They sent me proof, it was god awful. Wrong skintone, nose wrong, mouth kind of ok. Everything else terrible. Asked for another revision. New Revision barely better. Please Revise again. Next one Not any better. Next thing I know the "thing" was shipped. Arrived, and really worse in person, just terrible. They told me they didn't have time to send me a proof before shipped it because it was their busy time. Thanks just send junk. I guess. I disputed the charge because it was useless. They offered me a 20% discount. Great but at a reduced price it still looked nothing like the person. After the dispute they apologized and offered to remake the "thing". They asked for another payment. I told them since the dispute was on appeal they got the original payment. Once they knew they have payment they stopped contacting me. Eventually my credit card company returned payment to me. So this place makes bobbleheads. If you're looking for a custom bobblehead that LOOKS NOTHING like the person this is perfect place. You WILL be completely disappointed unless you like junk.

Tip for consumers:
Look elsewhere for a better product

Products used:
None

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Value
Shipping
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Thumbnail of user jamesm8976
1 review
1 helpful vote
July 23rd, 2023

I have never written a view before but I felt the need to. This was terrible Chinese quality and the head looked absolutely nothing alike and couldn't send progress photos. Please don't buy this

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Value
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Thumbnail of user jj800
1 review
2 helpful votes
November 23rd, 2023

Very Bad Result.
The doll looks nothing like the real one.
I throw the doll.

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Value
Shipping
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Thumbnail of user janicem1676
1 review
2 helpful votes
April 11th, 2023

I placed an order for two bobbleheads and never received it! They tell you that they mailed it out and it's a lie! Do not buy from this company they scammers, they will take your money. They tell me to go to the post office and asked them for my package, the post office is across the street from my house and the post office is not even aware of there package because US postal does not go by the their postal tracking number once it reaches the United States the tracking number changes! And they either send you a card to go and pick up your package or the postal will drop off your package.SCAMMERS, SCAMMERS! Do not buy from them!

Products used:
Custom bobbleheads.

Scammers!!! Scammers!

Service
Shipping
Thumbnail of user annaa1125
1 review
4 helpful votes
January 27th, 2023

I wish I would have read the reviews before purchasing. I ordered 3 custom design bobble heads and each of the three were not even remotely close to the photos sent. They never did send me a copy of what it would like before shipping, otherwise I would have addressed my concerns. They said they were too busy to send one. Upon arrival of my items they looked nothing like the photo and details were missed. They wanted to offer me a refund, but I refused, then they offered to redo them, but I had to pay a 40% restocking fee, which I refused. I emailed them over a period of 28 days of arguing before I sent them an email to produce me new bobbles free of charge or I would report to PayPal and get my full refund back. As well they advertise that if the item comes incorrect they would replace free of charge with a new one and pay for the shipping. So I sent them a copy of what there website advertised and finally they decided to remake me new ones. This time they went as far as asking me eye colour, skin and hair colour. Why wasn't this offered at the beginning? Maybe this would have prevented some of the errors. In the end, after much arguing with the company, I got three new bobbles, two of which came back much better but one still had a error. At that point I just asked for my money back. I was so annoyed. Don't use this website as they don't keep their promise for what they advertise and they are extremely difficult to deal with if you have a problem.

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Thumbnail of user jeffreyh1363
2 reviews
2 helpful votes
May 17th, 2023

Long story short, their dolls to NOT 'bobble'. They might or might not even move to begin with. DO NOT WASTE YOUR MONEY. I spent $219.72 for 2 dolls that are nothing more than statues. Seriously! When I complained I was give the following answer, " If it can be shaken or moved, then it is a bobblehead as the stationary head will not move at all. It will not bobble that much if the spring is too tight. But it will get loose after some time." What a load of BS, huh? And if that was not enough to insult me, I was offered a refund of $9.90! There are other companies that do these dolls right, go to them and stay away from this place. Do not make the mistake I made.

Tip for consumers:
Scam. Stay away!

Products used:
Bobble-head dolls

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Value
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Thumbnail of user jj672
1 review
4 helpful votes
June 15th, 2022

Dont bother! Paid rush fee to ensure item would arrive in time. Ordered on a tuesday, paid for 3 business day turn around and express shipping. Item did not ship until the following wednesday (6 business days) and the company argued it was only 3 days to ship. Express shipping didnt happen either. Based on other reviews i bet what shows up will be embarrassing anyway

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1.4
21 reviews
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