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Claim Your BusinessKevo has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Kevo ranks 59th among Home Security sites.
I purchased a Kwikset Kēvo to replace my old keypad deadlock. All went well for about a year making keyless access a breeze. Then I was tempted to upgrade to the "new, improved" Kēvo Plus which provided remote operation via their "gateway". Thus also worked well for at least a few months. THEN their server went down & the system is useless. "Customer NO SERVICE" was just as useless. I waited over an hour on hold. I even tried their "we'll call you back" option only to be disconnected. Once I did speak with someone they could provide NO HELPFUL INFORMATION. It's all IT's issue & customer no service is t able to communicate with them! They did suggest I carry a key! What's the point in having "keyless" entry? Also, remote access is a moot point. Give strong consideration before purchasing. You could be left out in the cold, quite literally!
I purchased a Kwikset Kēvo to replace my old keypad deadlock. All went well for about a year making keyless access a breeze. Then I was tempted to upgrade to the "new, improved"
Kēvo Plus which provided remote operation via their "gateway". Thus also worked well for at least a few months.
THEN their server went down & the system is useless. "Customer NO SERVICE" was just as useless. I waited over an hour on hold. I even tried their "we'll call you back" option only to be disconnected.
Once I did speak with someone they could provide NO HELPFUL INFORMATION. It's all IT's issue & customer no service is t able to communicate with them!
They did suggest I carry a key! What's the point in having "keyless" entry? Also, remote access is a moot point.
Give strong consideration before purchasing. You could be left out in the cold, quite literally!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.