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Claim Your BusinessMyPillow has a rating of 2.64 stars from 959 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPillow most frequently mention customer service, neck pain, and king size problems. MyPillow ranks 8th among Bedding sites.
The slippers I bought were very comfortable. I wore them everyday. The slippers for my right foot fell apart. I called My Pillow to see if there was a warranty and the gentleman said it's a one year warranty. He looked up my purchase and found out I purchased them 1.5 years ago. I was just going to let it go because they lasted longer than any other slipper I've purchased in the past. He said he'd warranty them anyway! I was very surprised and pleased. I will purchase again when I burn this pair up. Great company and customer service!
The bath towel set was a great disappointment. Yes, the towels are OK-soft but very thin and cheap feeling. Out of the package handle like a towel that I've had for years. My COSTCO towels are two to three times as thick, fluffy and soft. As far as guarantee goes...no mention of "return processing fee" in advertisement! I paid paid ~$30.00 for the 6 towel set, the return processing fee was $10.00, so I netted $20.00. It cost me 30% to try a towel that was guaranteed. Not happy! Stay away from My Pillow. Over hyped advertising.
The bath towel set was a great disappointment. Yes, the towels are OK-soft but very thin and cheap feeling. Out of the package handle like a towel that I've had for years. My COSTCO towels are two to three times as thick, fluffy and soft. As far as guarantee goes...no mention of "return processing fee" in advertisement! I paid paid ~$30.00 for the 6 towel set, the return processing fee was $10.00, so I netted $20.00. It cost me 30% to try a towel that was guaranteed. Not happy! Stay away from My Pillow. Over hyped advertising.
Products used:
Towels
I'll stick to Monsanto and Canon... It's insulting and inappropriate to have a cross dangling from Mike's neck outside his shirt... nobody cares what his religious affiliation is and he should keep it to himself!... Non-Christians should boycott his products... Jesus won't help him when he goes bankrupt because his stuff is a bunch of crap and he's spending too much money on his irritating commercials!... I wouldn't give MyPillow a penny of my money. Hope he goes broke quick!
I feel like I'm sleeping on mold. I've washed it, and put it in dryer as instructed. Four hours later it still was damp o the interior. I opted the safe side of not using it again for fear of mold. Please don't buy this pillow. They are wonderful at first, but I don't have the budget to toss an expensive pillow in the trash every month or two.
The dish towels are being sold by "The My Pillow Store" as listed on the Amazon page. They are the same dish towels listed on My Pillow dot com, however they are more expensive on Amazon and allegedly out of stock on the company's website. I was going to purchase these dish towels until I noticed you can only purchase them for a higher price from My Pillow on Amazon and that customer service from My Pillow dot com claims - "Because amazon buys the product from us and then sells it." Direct quote from my chat with them.
Products used:
none
What a joke with the slippers. They start falling apart with 4 months. I called to get a replacement and they said they were going to send me a new pair and never did and now say it's too late to report it. Do not buy these slippers. Poor quality.
Products used:
Slippers
Mr Lindell claims inferior towels cause water to bead up on them. Any towel, including his will do the same when soaked in fabric softener! And this from a man who wears a cross!
When I called the number to express the above, I was immediately hung up upon by the sales associate! What class!
Tip for consumers:
BEWARE!!!
Products used:
Pillows which are so hard they aren't ysed
Original My Pillows are in our guest room since they're too hard, lumpy and tall yo use. Waste of $100!
Then the slippers which Lindell hacked as the best thing since sliced bread are too small as nd narrow to use. After a waiting on the phone for 90 mns ( was disconnected once), we gave up, which I believe is their business plan. This from a proported Christian! I'd hate to see what he would do if he was atheist!
BEWARE!
I recently purchased a "My Pillow Classic" as I've dealt with chronic pain and insomnia. I have prayed and prayed for relief and a breakthrough. In the last 2yrs I have not slept a whole night through. Upon getting my pillow yesterday... last night I slept the whole night with NO discomfort whatsoever. Today I went to break the box down to put in my recycling bin and a scripture fell out of it on a small piece of paper. It read "Great is His faithfulness; His mercies begin afresh each day." Lamentations 3:23 THANK YOU JESUS & THANK YOU TO THE CEO/Creator God Bless you
Tip for consumers:
I purchased mine from Wal-Mart
Products used:
The Pillow Classic
The slippers I bought were very comfortable. I wore them everyday. The slippers for my right foot fell apart. I called My Pillow to see if there was a warranty and the gentleman said it's a one year warranty. He looked up my purchase and found out I purchased them 1.5 years ago. I was just going to let it go because they lasted longer than any other slipper I've purchased in the past. He said he'd warranty them anyway! I was very surprised and pleased.
I will purchase again when I burn this pair up.
Great company and customer service!
Products used:
Slippers
Lumpiest trash pillow ever, smells like chemicals and gave me a stiff neck. What a waste of money. Absolute garbage.
Products used:
Trash pillow
I LOVE MyPillow! I've purchased multiple items over the years including several pillow, sheet sets, towels, bath mats and more. Their products are high quality and they last much longer than the competitors products. I used to have to buy pillows every 6 or so months but with MyPillow, I can easily wash them at home and they are as good as new! Seriously, if you haven't checked them out, they are worth the try. And if you need to do a return (I had to once) they also make this easy. I love the product, the company and the Founder and always try to shop here first before looking for household products other places.
Thank you Mike and the whole MyPillow Team for your outstanding products and customer service! Highly recommend!
Products used:
Pillows, towels, sheets, bath mat, men’s shoes.
They claim to have a 60 day money back guarantee and the Website claims free returns minus shipping costs. I wanted to return my purchase and they want to charge me 9.98 processing fee. So my total purchase was $100.15 after my return I would get back $74.64. Absolutely ridiculous. There goes any future purchases from this company. The pillow was not temperature regulating at all
Tip for consumers:
Pillow was not at all as described.
Products used:
My pillow 2.0
One pair I left outside (they're rubber) I cannot get my feet in them. The sun (or rain) shrunk them. The other pair turns my ankle. I am 80 years old so I quit wearing them. I think I paid 29.98 for each... ON
SALE. NO LESS. Very poor quality. Had to be made in CHINA.
Order no *******410 8/10/22 ship date
It says right on the label that it is filled with shredded polyurethane foam. Even before reading the label I recognized the fill by its lumpy feeling. I had a very cheap pillow with such filling once. I did not use it to sleep on and finally threw it away. The "patented interlocking fill" is just hype.
*However* this shredded foam seems to be to certain specifications. The genius to this pillow is partly the marketing and partly the ordering and care instructions.
On the order form, you are supposed to choose a pillow by T-shirt size. If you wear your t-shirt tight, choose a larger size to get the correct pillow. This actually works.
The instructions say to tumble the pillow on high heat before using. That fluffs it up nicely. Washing and drying on high heat also works well.
After my initial disappointment at the shredded foam fill, I am now quite happy with the pillow because it actually performs quite well. It is more supportive than the higher-line polyester pillows, IMO, while it is also soft. It is possible to shift fill to preference.
I suggest fluffing up the pillow each morning or evening before use, and you may be surprised how well it works.
Tip for consumers:
Read the label and follow instructions to get the best use out of the pillow!!
Products used:
Pillows
Cheaply made. Just cut up pieces of foam (and he has a "patent" for this crap? Had to give up on them since they gave me headaches every morning. Mike is "Mr. Sleazy Snake Oil Man." Bet he gets grease all over his pillow and bet he is using someone else's, just like me. Shame, shame, man!
Products used:
Pillows
Order: *******: I haven't received my order of sheets, pillowcases, and pillows. They were (according to My Pillow's email to me), sent to FedEx on December 22nd. They are still at FedEx, apparently, today, December 27th. Calling their customer service department, I was "handled" by one of the rudest CSR persons I have ever had the displeasure of communicating with! And that was after having to listen to Amazing Grace blasting in my ear. Yes, yes. God Bless you too. I plan on sending the entire order back for a full refund, as was rudely suggested by the CSR, "whenever you get it."
Tip for consumers:
Do not buy from My Pillow. Very low-class customer service.
Products used:
Never received them - so far.
I ordered my husband a pair of my slippers for Christmas. They got in in more than enough time before Christmas and three days before I gave them to my husband early. They were too large. I did a return through " my happy returns". They immediately sent out the right size and they arrived the day after Christmas! My husband loves them and I have never had a return go that smoothly or speedily! At no charge! As a bonus.I returned at a Petco location near me and recieved $10 off a $40 purchase!
Products used:
Slippers
We are very light sleepers, so we are always looking for the best product to enhance our sleeping experience. We literally bring our own pillows with us whenever we travel because most hotels only offer hard, foam pillows (which we don't like). We tend to prefer down filled pillows with cotton covers. After ordering a pair of pillows from MyPillow sight unseen, based on the ads, we were surprised at how cheap they were in quality of construction and material. We literally tore them apart (because they were worthless to us at that point) and found that they consist of chopped up foam - period.
In our opinion, we found these pillows to be over priced, even with discounts, very uncomfortable and very cheaply made. We don't recommend them.
Tip for consumers:
Don't recommend this product. Definitely recommend this site.
Products used:
pillows
The quality sucks, the owner sucks now he's peddling towels, I'm sure they suck too! He's delusional I'll never support the election LIE
Products used:
Pillow
I bought into the "best pillow you will ever own" hype. Honestly it is the worst pillow ever. It is just cut up foam segments that make the pillow very lumpy. My neck hurts frequently and I have to re arrange the foam during my sleep. Not happy with purchase
Ordered 3 pair slippers for Christmas presents, Sizes 6-6-8. Received 6-8-9. They would not exchange the 9 for the 6 ordered. Three months of inside wear the 6&8 came apart at the ribbing exposing interior layers. Customer service very rude and refused my request to refund or exchange. $450.00 for 3 pair. Your cross sold me Mike. Shame on you for displaying Jesus' cross to promote your sales. Horrible quality. Horrible customer service. Where is your Christian integrity?
Worse pillow I ever bought. Lumpy and cheap made! I can't believe they are still being sold! When you go on their website, they have all good reviews listed. If you search for reviews further, you can see that the BBB gave them a "F"! Don't be suckered by the commercial lies and the "testimonies" have to be fake!
We bought this 6-pak, and they are just terrible. They do NOT wick. They just smear the water around, and you end up just as wet, except in other places. They're some kind of microfiber cotton composite where the fibers do not work. Our cheap Walmart cotton towels are way way better. Washing them does NOT resolve this problem. When dry, they feel good, so it is a scam product, sold to unknowing buyers.
Tip for consumers:
Terrible product. Not worth the money.
Products used:
Towels Gen-2
I have ordered shoes and bedding from My Pillow. Very disappointed every time. They have just 5 star reviews for their shoes. Try leaving any criticism and it will never be posted. They are charlatans as far as I am concerned. Even at sale price the products are overpriced with no returns possible.
Tip for consumers:
Too much marketing and not enough substance.
Products used:
None worth using
I just purchased 2 Twin XL mattress toppers. I own a Pest Control Business since 1997 in TN. I place Multable orders from multable vendors. My Pillow website is very hard to navigate. So, within a 2 hr window I placed a 2nd order because I never recieved a conformation email nor was my credit card charged.
Today I had **4** Toppers arrive. Checked my credit card & sure enough, I had 2 identical $464 charges. Called my pillow. Long story short. Sure, they'll refund my money for the duplicate order, minus
$20 × 2 = $40 for their shipping labels. So much for 100% Money Back Guarantee!
Tip for consumers:
If you order, call it in. Get a Reps Name & a in writing warranty!!
Products used:
Ordered 2 mattress toppers. Turns out I mistakenly placed 2 identical orders within 2hrs of each other. $40 to return 2 of 4.
I washed it one time, this time it exploded. Now I'm fishing out all that stuff from my washer. It was only three years old.
Hi, I? ۪m Mike Lindell, Inventor, Manufacturer, and CEO of MyPillow Inc. Years ago, like you, I found myself extremely frustrated with my pillow going flat. Most pillows are designed to break down. I would wake up in the morning with a sore arm, my neck...
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