• Mystery Boxes

Mystery Boxes

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Overview

Mystery Boxes has a rating of 1.05 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mystery Boxes most frequently mention customer service, tracking number, and dollar store problems. Mystery Boxes ranks 621st among Electronics sites.

  • Service
    55
  • Value
    59
  • Shipping
    57
  • Returns
    41
  • Quality
    55
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
66
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They charge $75 for a mystery box and send a little item worth $5 then refuse to give your money back.
How would you rate Mystery Boxes?
Top Positive Review

“Pleasantly surprised”

Jenny D.
7/13/21

In truth I dont remember buying this so have no clue what I paid but a nice little speaker that works well. Thank you.

Top Critical Review

“Don't even go there!”

Terry H.
10/9/23

Bought two boxes hoping for the best expecting very little got even less. There was two remote chargers a microphone for what I don't know an MP3 player of those still even relevant. A breathalyzer, and A remote shutter for camera phone and a power USB outlet, I got a total of seven items when I believe they promised at least eight. You know what they remind me of is Midway carnival prizes bright to the eyes but cheap $#*! as ever. Don't waste your money don't waste your money!

Reviews (116)

Rating

Timeframe

Other

Reviews that mention popular keywords

mystery box (48)
Thumbnail of user dukieshaanthony
1 review
0 helpful votes
April 9th, 2024

I never got my order and customer service won't respond back I've reaching out and nothing don't order from them it's a scam $179 and I got nothing. That's bad business I was getting it for my kids so yes don't order from them. I'm going to the better business to report them and their phone number is disconnected scam scam scam

Tip for consumers:
It’s a scam don’t buy from them

Products used:
I didn’t receive my order

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryh1399
1 review
1 helpful vote
October 9th, 2023

Bought two boxes hoping for the best expecting very little got even less. There was two remote chargers a microphone for what I don't know an MP3 player of those still even relevant. A breathalyzer, and A remote shutter for camera phone and a power USB outlet, I got a total of seven items when I believe they promised at least eight. You know what they remind me of is Midway carnival prizes bright to the eyes but cheap $#*! as ever. Don't waste your money don't waste your money!

Tip for consumers:
Yeah that's the last time I'll probably buy some China s*** that I'm suspect of

Products used:
Maybe maybe I'll use one of them

Value
Shipping
Quality
Thumbnail of user angied238
1 review
1 helpful vote
April 20th, 2023

My package took a month and a half to leave Jacksonville fl, to Chicago IL, then to Tallahassee fl, back to Illinois.
No communication at all. Ask twice to cx. Then got the package it had three fake gold mismatch earrings not backs dirty, in a bag marked $1.00
A extremely dirty not sure what it is as far as jewelry goes butterfly. In a bag marked $1.00.
The site clearly states $20 minimum in value... BBB will be getting involved in this scam.

Tip for consumers:
This site is a scam

Products used:
Nothing it was so dirty i threw them away

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissam2164
1 review
2 helpful votes
August 23rd, 2021

I ordered the super box for $48 they sent me a little box with earpods one only work I could have bought these at family Dollar for $10 this is totally a scam and I want my money back I reached out to them nobody's responded

Tip for consumers:
Don't use this site ever

Products used:
Earbuds

Service
Value
Shipping
Returns
Quality
Thumbnail of user brians3688
1 review
1 helpful vote
May 30th, 2023

Ordered box,from mystery gifts plus paid $59 plus shipping, contained cell charge cable, wall plug, cell holder ( the button kind) and a scrub brush for straws total rip off. Could get this stuff at a dollar store. Stay away from ordering these boxes save your money I did not even want to. Give 1 start

Tip for consumers:
That it is scam I paid $59 for the mystery box plus shipping for a total of $109 fir 4 items I could get in a dollar store

Products used:
Cellular charge cable
Wall plug for charge cable
A button cellular phone holder
Scrub brush for drinking straws

Thumbnail of user kalas44
1 review
1 helpful vote
May 26th, 2023
Verified purchase

I paid $50 for the Amazon, target, Walmart mystery box. It was crap. The only electronic was a oil diffuser. It had 2 packs of paper, 2 watch bands, 2 dog toys, 4 dog jackets, (different sizes) a paper table cloth, a robe, kids cookie shaper, panty liners.oh and a refrigerator organizer(egg holder and drawers) all crap

Products used:
Maybe the panty liners

Thumbnail of user marctaylor11
1 review
0 helpful votes
October 16th, 2023

I wasted money so you don't have to. Obviously a scam but I saw Scam Advisor saying it was legit, several websites suggested this was a trustworthy mystery box site compared to others & Trust Pilot gave it a 4.3 so I went ahead to test it. I'd wager that the reviews on there are paid for as there are only 14 of them & since there are companies built to provide fake reviews, that's probably the case. I missed the Sitejabber reviews:/

Not only is adding funds a laborious task, it also encourages G2A, the "world's largest digital marketplace" when choosing PayPal (Other options are Kinguin & Crypto.

I bought a $9.99 Samsung box thinking "Hell, why not. At least I'll see what it's about & it's not too much money to waste". Got a pair of headphones! Trick is you can only "Try again" or "Sell for" a ridiculously low cost added back to your wallet to try again. There is no option to claim the item even though the FAQs clearly state you will "receive a physical item directly to your doorstep". You have to pay the shipping by the way.

I tried again - stupid me. Got a type C adapter. Which I figured I'd try & claim but you can't. I tried contacting their support live chat but their bot message back says "Thanks you'll get a rely here or by email" - no reply obviously. I tried via Instagram & nothing either.

So you sell the item for a much lower cost than it's worth just to see, when you spin again on a lower cost box, if you get a larger item to sell & replenish your wallet. I repeatedly went for the cheaper boxes to see if it would provide any form of decent item or if it will provide me with a low value item like a sticker, or a credit. Every single time it span, it landed on a sticker, slowly depleting the wallet until there's nothing left.

Gamblers fallacy's a helluva drug. Don't be like me. Now I can't even close my account & the $0.07 left suggests they have my details which I will investigate.

Service
Value
Thumbnail of user madk10
1 review
1 helpful vote
March 15th, 2023
Verified purchase

I purchased a small size mystery box at $36.86 + an additional transaction fee of about $2.66. The package normally includes 5 random items as stated on their website. Not only I have received 1 item which was a wired earphones priced at 2.5 USD on their own package but on top of that it's defective. When I contacted the seller and explained the situation, they were very flaky, giving me excuses and didn't want to refund my money back nor pay for the return although they are stating if the client is not satisfied, they will issue a full refund with no questions asked (as shown on one of the pictures that I have included).

Extremely disappointed mainly that the ad popped up on the feed of a very reputable social media platform.

Thumbnail of user robertk3864
1 review
1 helpful vote
October 3rd, 2023

The products are crap and add up nowhere to the price of the mystery box. Big SCAM and junk electronics! Do not buy EVER!

Thumbnail of user simonef27
2 reviews
19 helpful votes
January 15th, 2021

Total scam. Don't fall for their crap. It truly is crap they send you. Advertised tents, not a piece of plastic with a string

Tip for consumers:
Stay away

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user kenneyb1
1 review
1 helpful vote
May 21st, 2021

I paid for one two months ago thinking it was a scam but today I received something alot more then what I paid for

Thumbnail of user veronicas365
1 review
13 helpful votes
May 14th, 2021

Total rip off... DON"T buy unless you like junk... looks good on Facebook till you get package that can fit in the palm of your hand. TOTAL SCAM

Value
Shipping
Quality
Thumbnail of user larryh1285
1 review
3 helpful votes
September 17th, 2022

Same complaint as everybody else I try to buy an electronics box for $40 and $5 shipping they sent me a $50 gift card for which I was able to get a hulk figurine that I could sell for $45 if I paid to have it shipped to me I spoke with Amazon they checked online and agreed that this company has too many complaints and they were supposedly are trying to remove them from their site I hope it happens so other people don't get ripped off

Thumbnail of user jeremye186
1 review
6 helpful votes
March 19th, 2022
Verified purchase

Biggest scam I have found yet! Tell you that you are getting a pallet of returned items and instead send you pieces of junk from China! DO NOT give them your time or money.

Tip for consumers:
Do not use

Products used:
Nothing

Service
Value
Shipping
Quality
Thumbnail of user kimn550
1 review
5 helpful votes
November 27th, 2022
Verified purchase

Bought for fun. Paid 58.99 for 6 pieces of worthless nothing. Plastic necklace and pokemon cards. Fake stock certificates created

Tip for consumers:
Don't even consider.

Value
Quality
Thumbnail of user patriciac3129
1 review
4 helpful votes
November 21st, 2022
Verified purchase

My fault for falling for fhis scam,I deserve to be kicked on the backside.
This site should be shut down for taking advantage of stupid consumers such as myself
All the garbage came loosely in the box,once I heard it rattling around in this small box I knew it wasn't going to be good.
I received a useless cell phone case,hexlights,cheapie headphones and this garbage watch which sells for 19.99. Needless to say I got a lesson which I didn't want...
Some people never learn but I am trying...
Honestly I feel so damn stupid right now
I was forced in giving that star,and they know what they can do with it.

Tip for consumers:
Don't fall for mystery box

Products used:
None

Service
Thumbnail of user kurtr152
1 review
2 helpful votes
January 22nd, 2023

Ordered 3 boxes over 2 months ago and never received anything. I emailed them 4 times and also did a live chat and no one's gets back to you. If you don't feel like donating your money to this business I recommend you stay away!

Service
Value
Shipping
Returns
Quality
Thumbnail of user anam579
1 review
10 helpful votes
April 15th, 2021

I bought the mystery "tent box". They sent me $#*!ty emergency blanket. Don't buy this. You can go on their Facebook page to see other comments like that..

Service
Value
Shipping
Returns
Quality
Thumbnail of user barryb593
1 review
5 helpful votes
March 3rd, 2022

Was very foolish to trust these guys! Ordered more than a year ago and still have not received ANYTHING! Luckily I didn't spend a great deal of money (I think it was around $60) but don't trust these den of thieves! They were advertising on the SCRABBLE GO game so I would avoid all advertising there at all costs or on any computer game for that matter! There was also a company that advertised a $1200 laptop for $99.00 plus shipping! I ordered that about a year ago also and haven't received that either! Will never trust this kind of advertising again! STAY AWAY FROM THESE ADVERTISEMENTS!

Tip for consumers:
STAY AWAY FROM THESE THEIVES!

Service
Value
Shipping
Thumbnail of user prslal
2 reviews
3 helpful votes
October 5th, 2022
Verified purchase

Scammers! I ordered and paid in February. There is no product and the money is not returned. I wrote to the contacts many times, no reaction, only automatic replies. Company of liars and thieves!

Tip for consumers:
Don't buy anything from these scammers. You will only lose money.

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user timo522
1 review
1 helpful vote
September 3rd, 2021

I had originally ordered 2 large size boxes. Nope not only did they mess that up, but Diaisi store sent me some generic crap, it came in one small box, ridiculous. I will never buy anything from these thieves again.

Thumbnail of user jennyd208
1 review
0 helpful votes
July 13th, 2021

In truth I dont remember buying this so have no clue what I paid but a nice little speaker that works well. Thank you.

Products used:
Speaker

Service
Value
Shipping
Quality
Thumbnail of user ursulaf29
1 review
3 helpful votes
December 23rd, 2022
Verified purchase

I should have known. Never again tho. I bought the $30 box for the first time just to see what I would get. NEVER AGAIN. Fool me once, can't fool me again. A laminated black colored shiney 100 dollar bill (worth nothing), a memory drive, and a cross pendant that look dollar store cheap.

Products used:
None

Value
Shipping
Thumbnail of user kennethd382
1 review
8 helpful votes
May 15th, 2021

Two weeks after writing a review, I received a so called mystery. The tent was only big enough to put a toy doll baby in it? Or use it for a sun shade for a small dog, witch I don't have one. Useless, what a ripoff! No return address on mailing label!

Tip for consumers:
To know that it was a scam. Don't do it.

Products used:
Tent, not useable .

Shipping
Quality
Thumbnail of user kristinap141
1 review
3 helpful votes
August 29th, 2021

Please please do not order from this company. We have not received anything from them for a few months now and even PayPal say they can't help us because the seller claims it got delivered. We never received anything! Buyer beware do not fall for this scam. And PayPal should be ashamed of themselves for even allowing this company to be on PayPal

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