• National Covers

National Covers

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Overview

National Covers has a rating of 3.67 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. National Covers ranks 14th among RV sites.

  • Service
    7
  • Value
    5
  • Shipping
    4
  • Returns
    5
  • Quality
    5
Positive reviews (last 12 months): 85.7%
Positive
6
Neutral
0
Negative
1
2
See all photos
How would you rate National Covers?
Top Positive Review

“Good material, great packaging”

Muhammad S.
1/27/24

Good material, great packaging, Also comes with a lock to keep the car cover in place. It also fits my car perfect. Would highly recommend.

Top Critical Review

“Won't stand behind their product.”

Max B.
4/25/23

Bought a RV cover. Myself and my neighbor installed it on my travel trailer. Fit was a little large but worked. No sharp edges nor was it rubbed over anything that would tear it. Had 8 mph winds a couple days the week at after installation. Checked it the following weekend and had a 12 inch tear right along a seam on the front. Sent all the required photos to them. Denied the claim. If it won't hold up to 8 mph winds, then there will always be a chance of tearing. Don't waste your money.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user muhammads465
1 review
0 helpful votes
January 27th, 2024

Good material, great packaging, Also comes with a lock to keep the car cover in place. It also fits my car perfect. Would highly recommend.

Thumbnail of user maxb609
1 review
0 helpful votes
April 25th, 2023

Bought a RV cover. Myself and my neighbor installed it on my travel trailer. Fit was a little large but worked. No sharp edges nor was it rubbed over anything that would tear it. Had 8 mph winds a couple days the week at after installation. Checked it the following weekend and had a 12 inch tear right along a seam on the front. Sent all the required photos to them. Denied the claim. If it won't hold up to 8 mph winds, then there will always be a chance of tearing. Don't waste your money.

Service
Value
Returns
Quality
Thumbnail of user muhammads464
1 review
0 helpful votes
January 25th, 2024

So far, this is the best boat cover I have purchased. The straps don't go over the cover like the previous versions I have purchased, which makes it a lot easier fastening to the trailer. There has not been any rain since obtaining it, but I believe it should work as expected. Highly recommend if you've also struggled with the straps going over the entire boat cover.

Thumbnail of user samuelw568
1 review
0 helpful votes
January 27th, 2024

It's thick and definitely waterproof. The soft cushioning cotton on the inside is great, so it doesn't scratch. I have it on a classic car, and it fits fine. Time will tell how long it will last.

Thumbnail of user haydenb140
1 review
0 helpful votes
January 25th, 2024

This cover went on quickly, and it works great. I'm glad I made the purchase, and it was a great deal.

Thumbnail of user johonb1
1 review
0 helpful votes
January 25th, 2024

The front of the cover was clearly marked. The cover fits well and feels well made—probably the best cover for the money I have ever bought.

Tip for consumers:
No

Products used:
Car cover

Service
Thumbnail of user marcosv44
2 reviews
1 helpful vote
June 2nd, 2021

Run from this company. Terrible return policy and don't stand by their products. I only purchase because they had a 5 year warranty for the product. I spent $550 for what I thought was the best cover on the market based on what I was spending. At 2 years it started to tear. They want to prorate a new one and want me to send them $350 for a new one. I would be in $900 the cover in two years. Better off buying the cheap ones for $100 and putting a new one on every year. Their customer service is an absolute nightmare and I can't get anyone to discuss the terrible customer service I continue to experience. Anyone at this company that reads this is welcome to call me at *******958

I have tried to upload proof of purchase but it will not allow me to not sure why. Happy to share that as well.

Tip for consumers:
Run from nationalcover products.

Thumbnail of user eds1073
1 review
0 helpful votes
March 14th, 2023
Verified purchase

I bought a cover from National because it claimed to be a high quality cover with a 3 year warranty. The cost of the National Cover was substantially more than other name brand covers on the market. I bought the more expensive National cover because I thought it would be a better quality cover that would last longer. Not the case, about one year later the cover starting falling apart. I contacted National Cover and that is when the details of the warranty came out. The warranty is prorated and the amount you have to pay for a warranty replacement cover is almost the same price as you paid the first time you bought their cover. Then they tell you that the cover you need is out of stock and it won't be available for another 2.5 months. In summary, the cover is overpriced, it won't last longer than a cheap cover, and the Warranty is very misleading. Also, their website says 5 star verified customer reviews, 99% positive, which is funny.

Products used:
Toy Hauler Cover Part# EX2TH3132G

Service
Value
Shipping
Returns
Quality
Thumbnail of user kurtise4
1 review
0 helpful votes
January 20th, 2022

I ordered a cover back in the first week of November and said the cover was going to be shipped with in the week. 4 weeks went by and I had to call them. They said that the cover I ordered was back ordered and didn't have the color I ordered. I ended up doing with a different color. When it arrived it did not fit to the specs they said it would. When trying to zip the sides the zipper ripped. I applied for the warranty and it took almost 6 weeks to hear from them. They approved the warranty and said they do not refund and can only ship the same product that was purchased. You are not allowed to request a different size. The material is extremely cheap and not built to last. They ended up canceling the warranty and and I am unable to get my money back or a new cover. They say all products are ordered and built in house. This is extremely inaccurate all these products are drop shipped. Do not order from this company.

Tip for consumers:
Don’t

Products used:
Camper cover

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariap2464
1 review
0 helpful votes
December 5th, 2022

When i called to return they said there was an 18% restocking fee.? The title is EXACTFIT? How does that work? The operator said, "read the fine print". I felt like i was robbed, 18% restocking fee was nearly $100, PLUS I had to return at my expense another $26. Bad business!

Tip for consumers:
beware. call and get guarantee's on size. i think they have the wrong size and send it out and then you have to return and they make an 18% restocking fee on the same wrong size cover. just my feeling...

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user tm666
2 reviews
5 helpful votes
February 28th, 2023

Spoke with a customer service rep at NATIONAL COVERS when ordering a cover for my travel trailer. Provided the Rep with the manufacturers dimensions and asked if the cover I was ordering would fit. Rep told me the covers are not custom made for specific models, however, the cover should work for my trailer. I purchased the $475 cover. Received the cover and tried it on my trailer. The cover I ordered is supposed to fit an 11' trailer. Mine is 10'. There is at least 6' extra in length and the 4' in width. I'm not able to use the cover. Called NATIONAL COVERS and spoke with Nicole the Returns & Warranties Coordinator for NATIONAL COVERS. She told me that there is an 18% restocking fee and I, the purchaser, are responsible for paying the return shipping costs. I told Nicole that the sales rep from NATIONAL COVERS had said they believed the cover would fit my trailer. NATIONAL COVERS is a shady organization. I wouldn't recommend them.

Tip for consumers:
Buyer Beware. Terrible customer service.

Products used:
Goldline RV Cover

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertw6060
1 review
0 helpful votes
January 28th, 2024

For such a low cost, I wasn't expecting much but am surprised by the quality and durability of the material. It's easy to put on and take off, as well as staying firmly on even in windy conditions.

Tip for consumers:
No

Products used:
Yes

Service

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