• Nationwide Home Innovations Ltd

Nationwide Home Innovations Ltd

Overview

Nationwide Home Innovations Ltd has a rating of 4.75 stars from 399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nationwide Home Innovations Ltd most frequently mention excellent service, home innovations, and installation team. Nationwide Home Innovations Ltd ranks 4th among Home Improvement Other sites.

  • Service
    10
  • Value
    10
  • Shipping
    5
  • Quality
    10

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 97.1%
Positive
168
Neutral
1
Negative
4
26
See all photos

What reviewers want you to know

Positive highlights

  • Would definitely recommend Nationwide Home Innovations.

Critical highlights

No critical highlights yet

How would you rate Nationwide Home Innovations Ltd?
Top Positive Review

“Excellent product and professional company”

Lucy N.
1/18/24

We had some more external Zip Blinds fitted to provide shade in the hottest months. The blinds are just perfect for our needs, and are so neat against the windows but can still be seen through from inside. They were fitted as planned and at our convenience, and the follow ups from the office give me confidence that they will be there to help if we get any problems. Highly recommend this company.

Top Critical Review

“Thoroughly horrid experience - look elsewhere”

Emma D.
1/5/24

Their 'experts' measured my awnings incorrectly 3 times, 3 months late, countless hassle and threatening behaviour. I sincerely wish I had never had anything to do with this company.

Reviews (399)

Rating

Timeframe

Other

Reviews that mention popular keywords

home innovations (22)
Thumbnail of user lucyn146
1 review
0 helpful votes
January 18th, 2024
Verified purchase

We had some more external Zip Blinds fitted to provide shade in the hottest months. The blinds are just perfect for our needs, and are so neat against the windows but can still be seen through from inside. They were fitted as planned and at our convenience, and the follow ups from the office give me confidence that they will be there to help if we get any problems. Highly recommend this company.

Products used:
Thermal Zip Blinds

Service
Value
Shipping
Quality
Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

So lovely to read how delighted you are with your Zip Screens and really hope you enjoy the benefits of them! We will pass on your comments to everyone involved in your project. Thank you for choosing our company. The Nationwide Team.

Thumbnail of user monaf100
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Great experience from sales through to completion. I am very happy with my new patio roof. It was installed in less than a day. The surveyor clearly did a brilliant job and got everything right as well as the installation team who did not have a break from 8am till early afternoon.
Thank you very much

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We appreciate you taking the time to leave a 5 star review. We always ensure to work hard to give efficient service, we hope you enjoy your new veranda for many years to come. The Nationwide Team.

Thumbnail of user iand407
1 review
0 helpful votes
November 20th, 2023
Verified purchase

A great experience from the showroom at Wareham where we met Hazel who gave us expert advise on choosing the right type of veranda. Five weeks later our beautiful anthracite glass veranda was fitted by a specialist team who were professional and polite throughout the day. We could not fault the team, they came on time, kept us informed throughout the day with progress and cleared up the patio after they had finished. Could not fault the whole experience. Thank you guys Mr and Mrs Davies

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is always fantastic receiving such positive feedback and its great to hear our team kept you well informed throughout the process. We will make sure all those involved on your project receive the recognition they deserve. Thank you for leaving these lovely comments and we hope you enjoy your new home improvement. The Nationwide Team.

Thumbnail of user stevep1938
1 review
0 helpful votes
January 19th, 2024
Verified purchase

The whole process was efficient. The sales meeting was not pressured and I felt we were given honest responses to our questions. The surveyor was on time and helped to clarify what would need to be done by us prior to the installation.
The installation team were friendly and courteous. They respected the property and let the area clean and tidy after installation.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Lovely to hear your veranda installation exceeded your expectations, we hope you enjoy using your new space all year round. We will pass on your praises to all the team. The Nationwide Team.

Thumbnail of user patriciad2847
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Job was well managed and very pleased with the finished product. Was done in less than a day.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking time out of your day to write us a review! We're thrilled to hear that you're pleased with the finished product and that the job was efficiently managed.

Thumbnail of user alanw625
2 reviews
1 helpful vote
March 25th, 2024

NATIONWIDE; meaning, extending or reaching throughout a whole nation, or throughout the whole nation.
Funny, when I contacted the business from the UK for information the response was,
Thank you for your recent enquiry however, we are very sorry but we do not provide a service in your area. Unfortunately, we will not be able to help you on this occasion.
Maybe they need a name change to Nationwide, but not all of it.

Tip for consumers:
Misleading name as they are not Nationwide

Products used:
Nationwide Don't cover my UK area

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We can only apologise you feel our company name is misinforming you of our business, brand or service we provide. Unfortunately, there can be some areas that we are unable to fully accommodate at a given time. We have covered these areas before and we will cover them again. However, we will not undertake business in an area that we cannot guarantee to be able to fully fulfil our promise to provide the high level of service our customers rightfully expect. Whilst this is only ever a very small part of the country, we understand this can be disappointing.

Thumbnail of user shirleym1642
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Our request for more details led to a private visit from a nationwide team salesman, we discussed our requirements and with his advice (no pressure) we were able to choose our ideas for our perfect pergola at a reasonable price compared to other companies.
When all our details were confirmed a two man team arrived to erect the pergola at an arranged date. Although the weather was against them they began to erect the construction to our requirements, the weather worsened into torrential rain but they continued working together throughout.
So professional and polite, thank you guys we are thrilled with the finished result!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We are appreciative of your feedback and how pleased you have been with the overall service. As a company we do pride ourselves on providing quality products. Thank you for leaving a review. The Nationwide Team.

Thumbnail of user phils546
1 review
1 helpful vote
February 10th, 2024
Verified purchase

From receiving the product brochure, the sales visit, survey visit and fit everything went smoothly.
Very pleased, all the work has been finished to a very high standard. Would highly recommend, in fact 3 of our neighbours have admired the veranda and are considering having one of their own.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you so much for the recommendation! It's fantastic to hear you were happy with how everything went. We hope you enjoy your new Veranda for many years to come. The Nationwide Team.

Thumbnail of user tonyc1474
1 review
2 helpful votes
January 14th, 2024
Verified purchase

Delayed construction. Phoned on morning of 1st schelduled installation to say installers were not coming. Quickly re-sceduled for next day by different installation team. These guys were very helpful and efficient although there must have been a measurement error, resulting in top of garage door catching the framework which stopped this door from being opened. Quickly rectified.
On reflection, only time will tell if this was a good buy. At the moment, it appears that this is a very expensive way to achieve what we wanted. Middle of winter is not a good time to comment. We shall see!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your feedback and we appreciate the time taken to give your detailed review. We are delighted you found our installation team helpful and efficient; I will ensure your kind words are passed onto them. We always strive to deliver high quality products at a competitive price and are sure once the sunshine returns you will enjoy the benefits of your new veranda. The Nationwide Team.

Thumbnail of user sallyl384
1 review
2 helpful votes
February 5th, 2024
Verified purchase

Work completed on time and efficiently. Workers polite and left place clean and tidy. Veranda appears to be very sturdy and of good quality.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thanks for the positive review! We always strive to deliver high quality products. The Nationwide Team.

Thumbnail of user keiths1516
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Conservatory blind was easy to buy and the installation was on time and professionally done. It works well but we will have to wait for summer weather to benefit from its full potential. The blind appears to be very good quality but we think that the price was quite high.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for sharing your feedback with us! We're delighted to hear that your experience purchasing and installing the conservatory blind was smooth and professional. We understand the anticipation for summer weather to fully enjoy its benefits. Regarding the pricing, we strive to offer competitive rates while maintaining the quality of our products. We appreciate your perspective and will take it into consideration for future improvements. The Nationwide Team

Thumbnail of user snellingi
1 review
4 helpful votes
December 21st, 2023
Verified purchase

Awning fitted on 11 December. Fitters were on time. Only took 2 hours and left everything today. Very good!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for sharing your positive feedback on your recent installation, as a small company your comments are valued by the whole team. The Nationwide Team.

Thumbnail of user robertal222
1 review
0 helpful votes
March 7th, 2024
Verified purchase

The day of installation was atrocious, such heavy rain! But the guys worked on! Consulted me on all decisions that had to be made on the day and even moved my big acer (in a pot) back where it belonged! Can't fault them...oh and the blind? Works a treat!

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Our team is dedicated to ensuring your satisfaction, rain or shine. It's fantastic to hear that you were consulted throughout the process and that our team went the extra mile to accommodate your needs. We're delighted that the blind is working perfectly for you! The Nationwide Team

Thumbnail of user jeffreyh1697
1 review
0 helpful votes
March 17th, 2024
Verified purchase

Straight forward, everything on time and tidy job. Good customer follow up.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your five-star review! We're glad to hear that you found our service straightforward and timely, and that the job was completed to your satisfaction. Keeping everything tidy is important to us, and we're pleased that our efforts in customer follow-up were appreciated. The Nationwide Team

Thumbnail of user gm605
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Very satisfied. Just waiting for a warmer day to sit out under our awning.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your positive review! We are really hoping for some lovely weather over Easter weekend for you so you can enjoy the 4-day long weekend in style! The Nationwide Team

Thumbnail of user jenkinsm11
1 review
5 helpful votes
December 20th, 2023
Verified purchase

Exactly as sold. Very pleased with the fitting and the team doing it. End result is excellent.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

It is really great to read how pleased you are with your new awning and with the service our team provided. We hope you enjoy your new Awning for many summers to come. The Nationwide Team.

Thumbnail of user terencem158
1 review
1 helpful vote
January 18th, 2024
Verified purchase

We have used Nationwide before at our previous house. There products are good and the fitters, work hard and know what they are doing. These days you have to be careful who you let into your house

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to leave a positive review on the service we delivered, its so great to hear you are returning customer. We look forward to working with you again. The Nationwide Team.

Thumbnail of user marcm660
1 review
1 helpful vote
November 11th, 2023

Our new veranda has magically transformed our patio space into an all year round outdoor dining and lounging space. Our small home feels so much bigger now. Installers Steve & Wayne were delightful, caring and tidy. Ultra professional. Massive 5* rating.
Thank you so much.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

What fantastic feedback to receive, thank you for rating our services so highly. We are delighted to hear your new veranda has really helped to create the perfect additional entertaining area for you to enjoy throughout the year. We really appreciate your comments and will be sure to show Steve and Wayne. The Nationwide Team.

Thumbnail of user lindae1844
1 review
1 helpful vote
February 10th, 2024
Verified purchase

Great experience with this Company - work was completed in a professional manner and to a high standard - really happy with the results- we have a garden room we will be able to use all year round and for many years to come 😊

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for the lovely comments. We were very happy to assist with a Veranda for your property. We wish you many years of happiness with your new Veranda. The Nationwide Team.

Thumbnail of user timothyc1546
1 review
2 helpful votes
January 26th, 2024
Verified purchase

Sales man was very detailed and polite.
Surveyor was very thorough in explaining everything. Install team very polite and efficient every where left tidy and clean would recommend the company to our friends anytime

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

What fantastic feedback to receive, thank you for rating our services so highly! We will be sure to pass the comments back to everyone. The Nationwide Team.

Thumbnail of user allenbya1
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

It's an expensive purchase but well worth it. Looks the part and means we can use the garden all year round.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

We would like to thank you for taking the time to write a positive review, we are grateful for your comments and we hope you look forward to using your new Veranda. The Nationwide Team

Thumbnail of user stuarts138
2 reviews
4 helpful votes
December 19th, 2023
Verified purchase

A top quality product that was installed by skilled fitters.
Fitters arrived promptly and left the site clean and tidy.
Company telephoned me to check I was a happy customer.
Can highly recommend this company

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for taking the time to leave a 5 star review! We will pass on your praises to the team and thank you for the recommendation! The Nationwide Team.

Thumbnail of user sarahs4128
1 review
2 helpful votes
October 30th, 2023
Verified purchase

Professional, friendly Company with great products.
Fabulous service from initial contact to installation- highly recommended!
Adds the perfect touch to my courtyard garden.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you so much for the recommendation, its wonderful to hear that the Veranda adds a lovely touch to your courtyard. We will be sure to pass on these comments to the rest of the team.
The Nationwide Team.

Thumbnail of user christineh2403
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Have to say the guys who erected it were brill they just cracked on with it.
Just an issue with the lights but was soon resolved.

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your feedback! We're glad to hear that our team impressed you with their efficiency and dedication to getting the job done. We apologize for the issue with the lights but are pleased to hear that it was resolved quickly. The Nationwide Team

Thumbnail of user bridgetd293
1 review
0 helpful votes
March 10th, 2024
Verified purchase

I was very pleased with the work that was done & the Veranda was exactly what I wanted

Thumbnail of user ollyf
Andy P. – Nationwide Home Innovations Ltd Rep

Thank you for your kind words! We're thrilled to hear that you're pleased with the work done and that the veranda meets your expectations. Customer satisfaction is our top priority, and we're delighted that we could deliver exactly what you wanted. The Nationwide Team

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From the business

Nationwide Home Innovations headquarters is based on the Dorset Jurassic Coast, we’ve been installing high quality home improvement products across the country for over 35 years.

We believe in providing first-class bespoke pergolas, verandas and awnings using the highest quality materials. All our products come with a 5 year guarantee.

Our process is simple, firstly a countrywide sales representative will visit for a free, no obligation design consultation where samples are presented and all requirements are discussed. Upon placing an order, our surveyor will visit to ensure the product will fit flawlessly. Our own skilled installers will complete the installation to the high standards we expect.

We would love to work with you on your next project however big or small.

We welcome you to visit our showroom in Wareham, Dorset alternatively do get in touch with our team on 01929 554901 who can arrange a visit or send a brochure.

Company Representative

Thumbnail of user ollyf
Andy P.
Typically responds within 3 days

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4.8
399 reviews
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