• Nationwide Moving and Storage LLC

Nationwide Moving and Storage LLC

Overview

Nationwide Moving and Storage LLC has a rating of 3.12 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Nationwide Moving and Storage LLC ranks 229th among Moving Service sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
See all photos
How would you rate Nationwide Moving and Storage LLC?
Top Positive Review

“Awesome”

Benjamin T.
5/3/22

Excellent service; they were very accommodating when my relocation dates changed. They moved swiftly. I've already used them twice and plan to do so again!

Top Critical Review

“Expensive and stressful”

Donald D.
3/3/23

I used this organization to move from California to Virginia and the experience is the worst I have ever had with any move, and I have moved across the country 3 times before. My estimate went from $6700 to almost $13,000. It's been over a month and I still don't have my belongings. Their customer service is awful. I have asked for several call backs from management and have received 0. They are not proactive about anything. NEVER USE THIS COMPANY.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user donaldd903
1 review
1 helpful vote
March 3rd, 2023
Verified purchase

I used this organization to move from California to Virginia and the experience is the worst I have ever had with any move, and I have moved across the country 3 times before. My estimate went from $6700 to almost $13,000. It's been over a month and I still don't have my belongings. Their customer service is awful. I have asked for several call backs from management and have received 0. They are not proactive about anything. NEVER USE THIS COMPANY.

Thumbnail of user mikitaf
1 review
1 helpful vote
June 21st, 2023

The customer service were never help me when a estimate was taking wrong. They make you believe they take care of the situation the first day. Before you sign up the bill of lender with the deposit,after they get the money you are $#*! off, and they never will give you the refund back. They never take your calls, their website dont work it say error. A guy called Mike make you believe he give you his personal phone number to you for comunication but he never reach to you,this people are miserable. Dont sign anything or pay anything to them.

Tip for consumers:
Dont pay them anything

Products used:
Any

Thumbnail of user wendym1104
1 review
1 helpful vote
August 16th, 2022
Verified purchase

I just used nationwide moving and storage for my move. After they collected my down payment I didn't hear from them again for 3 months until 2 days before my move date even though I called multiple times to try to solicit advise on my packing that they promote in their package. They finally after a lot of stress less than 24 hours before gave me a move date and time and then moved the time 2 times causing me extra expense in reserving of my building elevator. The final cost for the move was 3x higher than the estimate I was given on the phone 2 days earlier which was already double the original estimate that secured my business. After all that hassle the furniture we packed came in one piece but every piece the movers packed were damaged or broken. They sucked and we're not worth the hassle. DO NOT USE!

Thumbnail of user bingc13
1 review
1 helpful vote
June 17th, 2023

Do not. Do not. Do NOT use nationwide. Customer service is atrocious. They toe the company line. If you're not a corporate client, they have no use for you. Hidden extra fees at every turn. Unacceptable levels of communication. Radio silence. They have had nearly three months to prepare for our delivery date and we still do not have our belongings. An absolutely terrible company.

Tip for consumers:
Just a ghastly company with $#*!e customer service

Products used:
Moving company

Service
Value
Shipping
Returns
Quality
Thumbnail of user kata89
1 review
1 helpful vote
April 17th, 2023

I wish I could give them -100 stars. Run don't walk. Bad news all the way around. This is a scam. Don't just don't use these guys. They are a full on scam. I'm still in disbelief that they are getting away with such a grand scheme of a scam. They are a middle man and sell your move to other vendors. You have no control over who they are where and how they handle your belongings. They don't help your age the process and you will be sure to pay twice the estimated amount. Please just don't.

Products used:
My home

Service
Value
Shipping
Returns
Quality
Thumbnail of user bassenman1
1 review
1 helpful vote
November 1st, 2023
• Updated review

Nationwide Moving and Storage does not move or store anything, they quote you and hand the actual moving off to a company for considerably less than they charge you. You have no control over who they choose to move your furniture, many of the companies they use for only one reason "they're Cheap" Nationwide does not care what kind of job they do, or what kind of damage happens to your furniture they make their money on the front end. And if you have a complaint you need to take it up with the company they chose to move you. Steer clear!
"

Products used:
shipping services

Service
Value
Shipping
Returns
Quality
We'll take good care of you hand handle your move
September 17th, 2023
• Previous review

I don't like being lied to, Nationwide presented themselves as the actual moving company. They are not! And you don't find out until a few days before your schedualed move, when it's to late to cancel and get your deposit back. They try to upcharge you by telling you " if you have move than the cubic feet you signed up for, you should increase that now, as the movers will charge you more. That's when I found out Nationwide was not the carrier and the carrier they picked for my move had terrible reviews. Don't waste your time and money with Nationwide moving and storage LLC. They lie

Products used:
American Van Lines which pulled they same crap

Thumbnail of user mo5263
2 reviews
0 helpful votes
December 21st, 2023

I used Nationwide in my move from Ca to NC. Like so many others on this site, my cost was finally 2.5x more then estimate. Despite me measuring my boxes, counting them and making updates before I moved, my move cost more then twice as much. The method they use is Nationwide sells your move to another business- in my case COBRA moving- they show up and wants to get paid more to even start moving with cash or banker's note. So imagine selling your house, having movers show up and demanding more money before they will start. It is blackmail pure and simple. In NC, on receiving my goods, the truck driver (who spoke Arabic so we had to use Google translate to even know what was going on) called and said Delivery was in 2 days on Easter Sunday. I requested a change since we had celebration plans and was told that would cost me $1200 more so I agreed to Easter Sunday. They indicated it was still going to be another $1600 in cash. Again when they showed up the would not unload without getting $1600 more. Again they blackmail you, they have your furniture and so they shake you down.

Another thing Nationwide did was: Before the move I called several times to buy the extra moving insurance. After a week of calling every day and leaving a message, I called and kept calling back until they let me talk to the person who handled insurance. When I finally had him on the phone, he informed me it was too late to add to my move. I explained I had called many times and he never called me back. Our compromise was to have him take the time to extra wrap my products. Everything arrived either totally broken or nicked and damaged in some way.

I plan on filing with the BBB to ensure consumers are forewarned about both companies and their unethical practices.

Tip for consumers:
See detail in review.

Products used:
Their terrible moving service

Service
Value
Shipping
Returns
Quality
Thumbnail of user brettt149
1 review
0 helpful votes
December 6th, 2022

SCAM ALERT, BUYER BEWARE! Wow, I can't believe we fell for this. We are moving from PA to TN, and hired this company to relocate us. On our first call, we were told by the rep that we would be picked up on 12-6 or 12-7 and it would take 2 days to have our belongings moved into our new residence in TN... I asked her why it would take them 2 days to make a 10 hour trip, and she explained that with weigh stations, breaks, and trucking regulations they would need the two days... It is now 12/6 and we are being told that they will pick us up on 12/7 and that it could take up to 3 WEEKS for our belongings to make it to our new residence... After explaining that we were told it will take two days, they told us that we had 3 days to cancel the contract and that we will not be getting any sort of refund...

Absolute scam. Absolute scum.

DO NOT DO BUSINESS WITH THIS JOKE!

Thumbnail of user benjamint298
1 review
0 helpful votes
May 3rd, 2022

Excellent service; they were very accommodating when my relocation dates changed. They moved swiftly. I've already used them twice and plan to do so again!

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Benjamin T,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user shelleyb324
1 review
0 helpful votes
August 18th, 2022

Recently we decided to switch our home. We were apprehensive about the moving service as such services are nonexistent these days. But one of our close friends asked us to hire Nation Wide Moving LLC. They were economical and reliable from the word go. A definite go-to service.

Thumbnail of user garyr938
1 review
0 helpful votes
May 2nd, 2022

We consider ourselves fortunate that we hired them! They were exceptionally courteous and professional. They arrived 10 minutes early and maintained a high level of efficiency throughout.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Gary R,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user dicke17
1 review
0 helpful votes
March 23rd, 2022

This removal company is highly recommended; they are quick, efficient, and respectful of your home. Everything went perfectly, and I will hire them again if I need to relocate anything.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello $#*! E.,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user alexm1877
1 review
0 helpful votes
May 15th, 2022

They were kind, knowledgeable, and equipped with everything necessary to move smoothly. The relocation was swift and painless, and they carried it out within two hours. I'm so satisfied with the service.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Alex M.,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user maryr2910
1 review
0 helpful votes
May 15th, 2022

Excellent company that is highly efficient in its operations. I was really attentive to my belongings and ensured that everything was in order. I would highly recommend it.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Mary R,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user cliftonh56
1 review
0 helpful votes
March 18th, 2022

These guys are incredible! We were able to book on short notice. They were easy to work with, courteous, and completed our relocation in a timely manner.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Clifton,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user jhone8
1 review
0 helpful votes
May 15th, 2022

They were outstanding in every way: professional, appreciative, and courteous. I'd suggest Nationwide Moving and Storage LLC to anyone moving to a new home.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Jhon E.,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

Thumbnail of user mildredj45
1 review
0 helpful votes
March 17th, 2022

I'm appreciative to Nationwide Moving and their entire staff for making this move so simple for me. The procedure was simple, the communication was excellent, and everything was completed in a timely manner.

Thumbnail of user scottd1270
Scott D. – Nationwide Moving and Storage LLC Rep

Hello Mildred,

Thank you for your kind words, we want you to know how valued your feedback is and how accomplished we feel when our clients are satisfied.
We wish to work with you in near future and cater you with our services.

Regards,
Team- Nationwide Moving LLC.

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From the business

Nationwide Moving and Storage LLC is not a motor carrier and does not own moving trucks. We are a properly licensed interstate broker and will not transport an individual shipper’s household goods but will coordinate and arrange for the transportation of the household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.

Company Representative

Thumbnail of user scottd1270
Scott D.
Typically does not respond to reviews

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