• Native American Soul

Native American Soul

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Overview

Native American Soul has a rating of 1.27 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Native American Soul ranks 30th among Gifts Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Native American Soul?
Top Positive Review

“Good”

Cate w.
8/5/19

Honestly I was a little worried when I read other review. The items ship from China so they do take 2-3 weeks to arrive. I needed an order faster and I contacted the business and they replied back to me and were very helpful. :)

Top Critical Review

“Do not use this website”

Su C.
12/9/20

Dodgy dodgy dodgy! Provided an "invalid" tracking number, took weeks to arrive and then when it did show up, the item wasn't what I ordered! I ordered a Native American style poncho and got a check patterned one! From what I could see, looked naff quality anyway. Would not recommend or use again. A f-ing joke. They also tried to take money out of my account again but fraud team alerted me to this.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user suc18
1 review
1 helpful vote
December 9th, 2020

Dodgy dodgy dodgy!
Provided an "invalid" tracking number, took weeks to arrive and then when it did show up, the item wasn't what I ordered! I ordered a Native American style poncho and got a check patterned one! From what I could see, looked naff quality anyway.
Would not recommend or use again. A f-ing joke.
They also tried to take money out of my account again but fraud team alerted me to this.

Thumbnail of user catew5
1 review
0 helpful votes
August 5th, 2019

Honestly I was a little worried when I read other review. The items ship from China so they do take 2-3 weeks to arrive. I needed an order faster and I contacted the business and they replied back to me and were very helpful. :)

Thumbnail of user lisac1875
1 review
2 helpful votes
October 23rd, 2020

I ordered a poncho, I am still waiting almost 6 weeks. As I can see from other reviews, I may have to wait another several months to get my product, if I do. I have tried to Email these scammers, no luck. Paypal is worthless since I can't get anything with a pulse to work with. All in All this company needs to be shut down. /this site isn't worth any star rating.

Thumbnail of user kimg1016
1 review
0 helpful votes
December 16th, 2022
Verified purchase

Garbage company. Take your money, but didn't actually send anything. Find a real Native American company to buy from.

Tip for consumers:
Don't use this site.

Products used:
Never received it.

Thumbnail of user davidb3675
1 review
1 helpful vote
January 13th, 2020

Ordered boots for my wife for Christmas and came two weeks after Christmas. When I received them they came crammed in a United parcel bag and not even in a box. I ordered a half sized larger and they were still too small. It's not really leather as advertised and they are made it China, very disappointed and I would never buy from this company again. Very deceiving with the name Native American Soul maybe Native Chinese Soul would fit better.

Thumbnail of user davidl1873
1 review
5 helpful votes
January 5th, 2020

My wife ordered a backpack online from them on November 11 as a Christmas gift. It has not been delivered despite multiple emails with Alex, who promised to "escalate this to the management" and to email us with a tracking number (which we never received). Ultimately, we disputed the charge with Capital One, and they now tell us that the company insists it was delivered on December 9, providing a tracking number with no address other than Ft. Worth, TX. The intended recipient has video surveillance of her front entry and says that no delivery was made on that day. My wife's last communication with Alex on December 12, asking about the status of the shipment, went unanswered. After reading many very similar stories from other reviewers, here and that the BBB, it is now clear to me that this is a scam operation. It appears to be just Alex Moya and a postal forwarding box in Colorado Springs, but no actual physical location. I've now read many complaints like ours and others where items were sent from China and are of poor quality and incorrect size, or do not match the description on the website. Steer clear of this company.

Thumbnail of user theresat139
1 review
4 helpful votes
December 4th, 2019

This place is a rip off. Please don't buy from them. It's been a year later and over 20 emailed sent to them wanting to know where my order is. They took my money and never sent my products. I did get an email from Alex at the beginning, saying he would provide me with a tracking number. However that has never happened and have not heard anything since. The address is at a postal office and there is no phone number. Please check with BBB. I still have all my emails.

Thumbnail of user wilma2winkel
1 review
0 helpful votes
May 26th, 2023

Placed and paid for an order on March 17. To date nothing has been received and emails have not been responded to.
The status is still on "Your order is confirmed"

Service
Value
Shipping
Returns
Quality
Thumbnail of user dawnw56
2 reviews
3 helpful votes
July 18th, 2022
Verified purchase

https://www.nativeamericansoul.com/collections/dresses/products/free-spirit

I ordered a dress. Dress looks nothing like the catalog image. The image show a dress with lots beautiful flowy fabric. There's barely enough fabric to cover even a small person. Very cheaply made.

I order this because of the soutwestern print. My daughter's wedding has a southwestern theme.The fabric print is vastly different than the image. It looks more middle eastern.

I ordered an extra large and got what looks extra small.

The description eludes to US made and based. Another reason why I oredered from them. There is no tag to say where this was made.

They claim 100% satisfaction, yet the is no packing slip, no return label, no phone number to contact customer service. They don't answer emails.

Don't order from these people.

Tip for consumers:
DON'T USE THIS SITE. DON'T ORDER FROM THESE PEOPLE.

Products used:
Appearal

Thumbnail of user amandaj197
1 review
2 helpful votes
July 9th, 2019

Ordered ankle boot, I assumed it was coming from America but no come from China, add says it is top quality leather, took them to a boot maker and he did not think it was leather. Had to send them back to get my money back, which cost more than the boots. The postal worker said they use some sort of system where they send from China for a couple of dollars but you have to return items to America, don't go near them

Thumbnail of user bethb212
1 review
5 helpful votes
August 29th, 2019

I would NOT buy from this company!
I did NOT receive my package from them. It has been over 7 months since I ordered my Poncho and paid for it.
I have sent them several e-mails. When I did get a reply, it was of no use! They sent the same e-mail and text several times!
Very UNHAPPY about this!
Do NOT take s Chance with this company

Thumbnail of user charc20
1 review
1 helpful vote
March 5th, 2019

Ordered boots on 12/6. Their website makes you THINK that somehow their items are Native American - but NO. Finally received the boots on 1/3 - directly from CHINA! Laughably tiny things, no way my size 9 feet would fit into them. CHEAP crap. NO insole support at all. Wouldn't give them to a child let alone me trying to wear them. Tried to contact them several times via email (no phone number listed) and no response. Finally had to dispute the charges with my credit card company, who investigated and then refunded my $55. STAY FAR AWAY from this outfit. Completely bogus. Picture is of the shoes they sent next to my regular walking shoes. What a joke!

Thumbnail of user susanc704
1 review
1 helpful vote
March 27th, 2019

My husband ordered me boots in December, nothing was sent this is a scam company they only have a lock box
Alex is the owner and president taking your money

Thumbnail of user doloresp8
1 review
3 helpful votes
April 23rd, 2018

I ordered boots on Jan. 18,2018. I have correspondence with Alex Moya five times asking for the boots or complete refund of $59.95. They refuse to resolve. I have a complaint with PayPay to receive a resolve or refund.

Thumbnail of user shaeb10
1 review
1 helpful vote
April 14th, 2020

So it's quite interesting what you can find on the internet! We bought a comforter with wolves from this "Native American" company. Well first of all it came from CHINA! The comforter is cute now that I have it. It took 14 weeks to get here, obviously due to the Corona. I tried asking where it was coming from they would never answer. This company is a joke and I would never order from them again. It portrayed the company to be by the Native Americans which I really was hoping to support. I'm sure it wouldn't have been paper thin either had it came from real Native Americans. Another good reminder to check reviews on a company before buying from them!

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1.3
15 reviews
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