Natural Life

I ordered about $50 worth of merchandise and got several confirmations that my order was on the way. Almost 2 months later and still no merchandise, only a round robin of tails where my order is held up. Beware, I'm one that got swindled by this company.

I found this store online through a Google search for modest dresses. I ordered two dresses and some tees, among other things, from this store. The quality was good for the price on sale, as described, and the fabrics were super soft. I was in between sizes for one of the dresses and so emailed my measurements to customer service. They got back to me within a few hours with advice and the dress fits great. I learned later on Reddit that there are copycat companies based in China with unresponsive customer service and long shipping times that literally copy their website and make poor copies of their clothes, likely to steal your credit card info. Make sure you buy from the legit site, not through social media links!

I ordered my wife a dress that was $72 and a beautiful hair clip that was $12 for our wedding gift and did this on a friends phone so it would be a surprise. When ordering I did not realize that the iPhone auto populated an old address that my order was shipped and delivered to. I went by the address which is an hour away from me to find out that the lady said she returned the package. I called customer service who told me they could see it was ordered on and iPhone so the address was probably auto populated and there was nothing they could do. This was my second order and will be my last. I was not asking for a refund just want what I ordered as a gift for my wife. My wife has ordered over $2,000 worth of items over the past two years and she said she has had a piece of clothing not fit or something messed up on the item and was told to keep it as well as refunded her money but I can't get the dress and hair clip replaced and shipped to the correct address. I will be letting everyone I can know about my experience. My wife and I will not be ordering from Natural Life again unless this is made right. Thanks for reading and be careful when you order!

I never received my items and the order confirmation disappeared a week after purchase. I forgot about it and now it's too late to get my money back! ZERO customer service

Stay clear of this company. They come across as all Peace and Love but anything but. Inferior quality….XS sizes are X-Large. And then you have to pay $8.00 to return. Natural Life will have no life with business practices like their's. Steer clear!

While I love Free People, their prices and sometimes strange cut of clothing make buying frequently out of the question. Along came Natural Life, with clothes that remind me of some FP lines, but more modestly cut and at a better price point. While I rely on reviews of each item to guide my purchases, sometimes I find they don't fit like the reviewers say they do. Returns will cost you $8 from your refund (this is becoming all too common with online shopping) or you can get store credit with an additional $7.95 added on to your total. I opt for credit because I'm always buying something from them, and my $50 return amounts to $57.95 in credit so that's a win in my book. But what really struck me was when I left a review on an item that was great quality but not quite a great fit for my (short) body. They contacted me and thanked me for my review and were sending my comments to their design team because they are always looking to improve their offerings. What company responds like that in this day and age? They have solidified my love of this brand.

I ordered over $100.00 from this company December 24 2023. It is March 15 2024
They say it was shipped someone must have taken it not reahippes delivered March 14 2024. So sad and mad

I wanted to love this company. Items are cute, medium quality and a bit pricy. My last order, however took 11 days to arrive and missed a very important birthday. I reached out to customer service and asked that they consider not using UPS since they are so slow and eventually transfer to USPS anyway. Instead of kindly receiving my feedback, Joy W. The rep responded argumentatively about their policy and the number of days to delivery. Nope. Never again Natural Life.

I never received my order. Tracking sends me to a no URL page not found. I have tried to email to no avail. Glad I only spent $36

OK, I should have read the reviews on this site. Ordered $70.00 dress, They sent multiple emails detailing every step of shipping with final email celebrating the "delivery" of my package. Problem is, it was actually never delivered. Total scam. Not happy that I am out that kind of money.

I should have know that the prices were too good to be true. Never received my items and no way to contact anyone for my money back.

The clothes are well-made and descriptions are accurate however, as a first time buyer, I followed their size chart the first time and all the items were a bit big. I exchanged them for the next size down and they were a bit small. I was charged $10.70 for the exchange (which should have been free) and another $9.30 for the final return. I paid $20 just to try the garments on! I will never order from this company again as it has left me with a very bad feeling.

We'll to start off natural life is full of mean girls. I've never felt more judged than being around the people who work for natural life. Lastly, this is not a brand you should support. I know someone that works on the inside that casually showed me the ideas they were stealing from small brands and making their own. It's so disgusting how a brand preaches about peace and love when they are so genuinely terrible :/ Patty do better.

Well shipping tracking is non existent. Placed order one week ago. I received an email stating shipped by DHL then will be handed over to USPS. Status still reads DHL is awaiting package. Called customer service; Jessica said DHL does not always scan. Previous orders came: I have an oversized floral top where the fabric is cheap and itchy. I also have patchwork bottoms which are cheaply made. I have a few nice items; too hit or miss.

I got a 50$ sweatshirt and it was poorly cut … big and square… arms 3 inches too long…. Not 100% cotton….and a tee that was also huge for the size xl and was not soft or nearly as vivid as the pictures. They were nice about processing the return…I imagine they do a lot of returns. However I was charged for the return.

I have ordered tons of things for gifts and myself. Havent gotten anything that i didnt love! Everything they sell is very cute and unique. Great quality too! Ive returned a couple of things due to getting a duplicate, or wrong size, and returns have always been quite easy. I have no complaints regarding this company. Repeat, repeat, and repeat customer!

Could not use for Christmas gifts. Ordered Dec 8 received Jan 5. Company a scam. My bank/credit card took care of problem. Merchandise cheap! Don't bother!

Shipping took almost 2 weeks and to return an item costs $8. The clothing is overpriced for mediocre quality. I would not recommend buying from this company.

I just received my second order of the mix & match bed sheets, and I love them! Love the colors and patterns, and the quality is good as well. Both orders were priced well, were purchased with a great promotion, and arrived quickly and without issue. I look forward to shopping here again soon.

I ordered gifts for a few friends, and they were really unique, and my friends loved them. I decided to order one of the short tunic dresses to wear with jeans as a top. The color looked like a bright spring green, very nice for the warmer season coming up. When it arrived, the color was more of a drab olive, and the dress was huge. I immediately send it back. I was charged both ways for shipping, so on a $62 order, I got about $47 back! If the color was accurate, I would have kept the item. I wrote twice with no reply to ask if they would refund the return shipping because the description did not match how it looked in person. The reply did not go to junk mail or anything, just no reply. I will not order again ever.

I discovered Natural Life when I googled "mix and match sheets." I ordered so many things when I found them. I hope to own their entire collection of sheets (the more to mix and match with). I think I own their entire collection of animal mugs: sloth, unicorn, llama, etc. So many more things I want to order when I save enough money. I was born in the 60's. Keep it going NL!

I ordered a dress, the reviews said true to size, but when I got it it was huge! It sagged open on both sides and showed my whole bra. When I inquired about returning it, I was informed I have to pay to ship it back, and will not be refunded for the shipping I paid to get this circus tent sent to me. Completely unfair. I will never order from them again, I basically paid them 16 dollars to try on a dress that doesnt fit. Very unhappy

This has been the worst online ordering experience! I ordered off an instagram add using a discount code. I paid $67.93 for a really cute dress only to find, when it arrived, quality that rivaled Walmart. Cheap, thin and not at all justifying the price tag. I decided to return mostly because the fit was too big. I had to pay to return it - which I did in early February. Today is June 23rd and I JUST RECEIVED MY REFUND! Of course, they didn't refund my shipping plus I had to pay return shipping so I basically just paid around $15 to try on a dress.