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    Nick Scali

Ratings On Other Platforms

Trustpilot
3.1 / 5
Corporate Values

Overview

Nick Scali has a consumer rating of 1 star from 3 reviews indicating that most customers are generally dissatisfied with their purchases. Nick Scali ranks 133rd among Furniture sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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3
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How would you rate Nick Scali?
Top Critical Review

“Delivery date and customer service”

VIJI S.
3/16/21

Delivery dates are not met and have been changing the dates saying shipment delays etc. We being the NZ customers cannot get through to the Nickscali customer service team to check on the delivery. Very poor customer service and unreliable. We will never recommend this company to anyone who wants to buy furniture. Their focus is only to sell their products and get deposits. We have never dealt with the company like Nick Scali and very frustrating.

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Reviews (3)

Rating

Timeframe

Other

vijis6
1 review
0 helpful votes
March 16th, 2021

Delivery dates are not met and have been changing the dates saying shipment delays etc. We being the NZ customers cannot get through to the Nickscali customer service team to check on the delivery.
Very poor customer service and unreliable. We will never recommend this company to anyone who wants to buy furniture.
Their focus is only to sell their products and get deposits. We have never dealt with the company like Nick Scali and very frustrating.

lindat1357
1 review
0 helpful votes
August 9th, 2021

Waited for months to have this delivered which I can live with however the quality is inferior and not fit for purpose. The marble table is covered in a soft resin which scratches very easily. We have only had this for a few months and although we have been careful to use mats for serving and dining, it looks really bad. Disappointing as it was over $2,000 plus exorbitant fees for delivery. Customer service have advised to cover it up! I asked for advice on how to remove the scratches however had not received any useful advice. If I cant use the table without covering it up then I may as well have purchased something cheaper and used a table cloth on it each day. Looking at the feedback received on this website I would advise anyone looking to buy any furniture not to give your hard earned money to this company. They are still selling this product, so buyer beware.

Service
Value
Shipping
Quality
erkanc2
1 review
0 helpful votes
June 15th, 2021

We only had the lounge for two days. We have to wait till end off July someone to have a look we not happy

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