Nochex has a rating of 2.4 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nochex most frequently mention payment gateway problems. Nochex ranks 60th among Payment Processing sites.
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Nochex have been excellent setting up my account. Will Holden went through the process in great depth and made the decision that much easier to make! Will Holden was really helpful in the process and was there for all the questions we had. The rates and fees are good and the support is outstanding. They do not forget about you after signing up which is a down fall for many other companies out there. Thank you Guys
Hosts payments for loads of scam websites, so if you're using them, do at your own *******@Nochex: if you want to do serious business, you should do basic scrutiny of who you capture money for. As far as I am concerned, you're as good as the scammers you host... Just search online for "nochex scam" and you'll be amazed.
Hosts payments for loads of scam websites, so if you're using them, do at your own *******@Nochex: if you want to do serious business, you should do basic scrutiny of who you capture money for. As far as I am concerned, you're as good as the scammers you host...
Just search online for "nochex scam" and you'll be amazed.
Tip for consumers:
Don't use unless you like being scammed
I ordered UNLOCK Direct services and they were unable to unlock my phone. UNLOCK DIRECT issued me a refund and I received confirmation from NOCHEX saying they would return the monies. Nothing was ever returned to my credit card. This company obviously is fraudulent. Filed a complaint with my credit card company and now a police report is in process since I had two refunds taken from me
Nochex have been excellent setting up my account. Will Holden went through the process in great depth and made the decision that much easier to make!
Will Holden was really helpful in the process and was there for all the questions we had. The rates and fees are good and the support is outstanding. They do not forget about you after signing up which is a down fall for many other companies out there.
Thank you Guys
I used NoChex back in 2005 and remember the business practices were very questionable. I forgot they existed after and after seeing these reviews I'm glad I stopped. I forgot all about that bad experience as a genuine merchant.
On their web site they do a price comparison which is also wrong. They don't include other providers who are so much cheaper. Very deceptive price comparison. Don't do a price comparison if you don't include genuine competition.
Genuine merchants should avoid them. As for buyers, from I've read, run if you see nochex as an only payment option.
Very pleased with my order.
Livestock, substrate and decor excellent.
Was a little disappointed that the Heat mat was out of stock.
Thank you for taking the time to share your feedback. We are glad you enjoyed our outstanding service and look forward to you transacting with us again soon.
PLEASE AVOID paying through Nochex, there is no buyer protection.
I mistakenly order IMIE unlock from a scam site through Nochex, they failed to unlock my phone, and didnt refund me.
When I contact the Nochex Customer Support, they end up with the message below which is so disappointing.
"we cannot supersede the merchants decision.
We cannot assist you further in regards to the matter
"
I order an icloud unlock for an iphone and they did never made it, first they told you it is 30, then get another email telling you need to pay 30 more, and then 50 more, finally they kkept you waiting for 3 months and after that period they told you is taking more time, they the offer a voucher in case they could not do it, and then they doesnt even respond, they are thieves, and the worst of it is they are on England and authorities does not make anything to stop them. Nochex is the payment receiver so when you make a claim they tell you they are going to talk with the service (www.drunlock.net or www.iphoneime.net)
Tip for consumers:
Do not use Nochex or drunlock.net as they are parto of the same robbery
Products used:
iphone unlock they didnt do it - even they tell you could have your money back they doesnt do that, stole your money - be carefull with nochex
We cant discuss individual cases on this open forum but if you would like to contact us via our support portal https://support.nochex.com/open.php or by telephone on 0113 819 7211 we can look to help you resolve your issue with the merchant.
There is no way a legitimate business will use NoChex. If you associate your company with NoChex, your reputation will suffer.
Anyone who makes a good statement about them probably is as shady as they are.
I have contacted them several times, as well as the business from which I made my purchase, with no resolution. Don't even try to get a refund from them, it will not happen.
Had a transaction go south with doctorunlock which I was basically scammed out of my money. Went through the nochex support system which basically is them just contacting the merchant asking to refund me, the merchant said no, nochex washes their hands?
Do not use nochex. They might steal your bank information since they are working with multiple scammers. Be aware, if you notice a shop with their payment gateway it means it's a scam.
Nochex have been brilliant in helping us get our accounts setup to be able to take payments in both Sterling and US Dollars. The rates and fees are good and the service we have received has been excellent. The platform is easy to use and we can quickly and easily send our clients invoices to make secure credit card payments. Thanks for all the help and support so far.
You are most welcome.
Thank you for your comments.
Nochex Support Team
This payment gateway don't have customers protections program, instead they are protect their merchant. Not even issuing a chargeback, when you see an online e-commerce website using this nochex payment gateway, don't continue and give yourself a favor and save your money.
I emailed them telling them I got scam by www.DoctorUnlock.net and want a refund: they replied
Good Afternoon
We understand your frustration however we cannot supersede the merchants decision.
The merchant will only accept a original receipt from Apple or the Carrier as proof.
Please forward the correct proof to the merchant and await a response
If you believe that the merchant is mistaken in the reason they have given you for declining your request, please write to the merchant here.
I'm sure nochex receive a lot of complain of scam with this merchant(www.doctorunlock.net) but they are not doing anything, but no wonder they are partners.
Nochex assisted me with my enquiry immediately and I obtained a successful result. I am very grateful for their assistance
You are most welcome Alison.
Thank you for your positive comments.
Kind Regards
Nochex Support Team
From the start nochex have been outstanding with getting my merchant account fully set up and running... being a high risk business was no problem for them.
Looking forward to Working with them
Thank you Alex for your comments
We look forward to working with you.
Nochex Support Team
A minor glitch with a supplier prompted me to contact Nochex who immediately contacted the supplier on my behalf which resulted in a quick and simple resolution of a fairly minor issue. What a helpful, prompt response from Nochex and worthy of due credit. Many thanks to them.
You are most welcome John.
Thank you for your positive comments.
Nochex Support Team
Easy process: the order: payment and delivery. About to plant with great expectations. Last batch about two years ago were very successful.
Thank you for your kind review, Roy, it is much appreciated!
Nochex does not protect customers. They co-operate with the fraud group.
Be careful if you see nochex on the payment should stay away.
Hello Nguyen, if you are a customer of Nochex you should contact our Customer Support team and we will do our best to help you. Our email address is support@nochex.com or call 0113 819 7211. If you have a customer of Nochex it would really help if you could describe your experience.
When I went to collect my order the restaurant advised I had not paid but I had the email to confirm I had paid
Hello Jessica, if you would like to contact our Customer Support team we will do our best to help you. Our email address is support@nochex.com or call 0113 819 7211.
We have used Nochex to help us collect payments for our club for the past four years. Great service and ready to get hold of an actual person if we have any queries.
Thank you Dave for your feedback.
We look forward to keep on supporting you with our services.
Nochex Support Team
No buyer protection. Got scammed by a fradulent company using Nochex. Did not receive the service paid for. No help provided by Nochex with Fradulent transaction. Do not use any company using Nochex.
I tried to contact them for refund, they simply tell you we are not the one who took your money, contact xyz, you took the money for xyz, you are responsible for the services.
Fraud protect site fraud, like mafia. Stole me 27usd and 32usd for site www.appleiphoneunlock.uk scam website liar, fraud, never answer after i receiv
Hello seb, have you contacted us regarding your experience?
Accept payments using Nochex Payment Solutions. Get paid online, over the phone, by sending invoices, set-up recurring payments and subscriptions. For individuals, business, clubs and more. We have a great reputation for high quality UK based support t...
Thank you for your feedback.
We look forward to working with you.
Kind Regards
Nochex Support Team