NumberBarn

These guys/dolls ROCK, it would be better if they posted a phone number, But it's the 21st century... And overall they do a good job.

The service isnt all that cheap considering you can get a legit plan from places like us mobile for 6 to 10 dollars a month unless u don't need forwarding. Also the customer service is email only and takes days for a reply there are better options

Not Worth The Trouble. Lackadaisical Customer Service.

The ordering process is clumsy and somewhat defective. If there is a problem with creating your account, you won't be notified. If there is a problem with your order you won't be notified. Presumably, you could go for days before figuring out (on your own) that your order won't be fulfilled. Such occured in my case.

For those lucky enough to acquire per their order, great. But I would bet a bunch of folks don't get what they were after. And one more point... if they screw up (which in my case they did), they won't apologize, they won't try to fix the issue. Heck, they won't even offer. Hence my use of the word "Lackadaisical" above. They just don't seem to care. I find this to be true of a number of California companies I've dealt with recently.

So if vanity is your thing and worth the ridiculous hassle, go for it. Myself, there are other more important fish to fry. This company gets the boot, in my opinion.

Great service from NumberBarn. Rates are cheap to park your number. SMS still works for the same price. I had issues with SMS though but their support was incredible and fixed the problem. Will use it everytime I~m out of the country. Thx!

I wanted to port a number from them, they did exactly what I wanted. I needed help with Xfinity mobile and they told me exactly what to do. The support team sent me Amanda to help and she was professional and helped me through until my number was ported over. It was easy and very inexpensive. They didn't charge me for anything else. I was able to pick my number and then I sent it over to Xfinity with all the information that NumberBarn told me to send them. They helped me through email while I was on the phone with Xfinity Mobile trying to get it ported. It was a good experience and I know if I need this again, where to go. My number was ported over on the 5th of February, 2024 and it was in my phone by the 7th. Thanks for all your help and keeping it professional. I will come back again if I need another number.

Stay away from number barn if you want to park your number for a few months. They say you will get all your texts on the app but this is not true. I received 3 texts over 6 months. They could not find the problem. Would not refund me any of my money. When I needed to port out the number to a new provider it was very difficult and took over a month. When a number is parked it is considered a land line and mobile providers do not like this. Their app does not work properly. Avoid them.

Great service. However, I need to reactivate my account which has may number that needs to be ported out. Please contact me.

There is no phone number for service only email. My 800 number has been down since 10/13. I rely on that number for my sales. I left a message on email on 10/14 and numerous email on 10/16 to no avail.

I spent 2 hours on the phone with Xfinity Mobile today as they were trying to help me with my new number port out. They made several attempts and kept getting error that said, "The required field for the authorized name is missing…" It makes no sense given that my info matches exactly. Xfinity was kind enough to try to make a three-way phone call to get my port started, but numberbarn doesn't offer phone support. So, I sent an email and a support ticket from their site and no one has replied. I feel like I wasted $$ on a phone number that isn't even working! So frustrating!

I have since heard back from Matt & Jeremy and essentially I am being told, "Are you sure they have your name right?" Huh? Keep in mind, I have only a first/last name. One can't really screw up a name that's as simple as one as basic as a (for example) Susan Miller. There is no urgency to assist me.

It's been a couple days and I just received an email saying they "resolved," my issue. WTF?! My port has still not gone through! I'm still starting at a dead iPhone with no phone number!

I would like a phone number so we can resolve this issue quickly!

This is terrible!

Take weeks to reply, doesn't have a customer support number, still being charge the full year although I didn't use the service and requested refund because they took too long to reply to the cancellation request. Highly do NOT recommend using this service what so ever. Use Verizon One Talk.

I went to Number Barn to acquire a glamor number for my business. They were able to get the number I wanted and an alternate that could have been snagged by a competitor (extra $2.00/month). The phone number was available almost immediately for use and was capable of routing to my smart phone or my VRU.

I would have given 5 stars however the feature for adding the company name to the outbound dialer (CNAM) was not available as a feature on the site and had to be requested through customer service instead of as an option at the initial time of set up.

They are adding the CNAM to my phone line so all outbound calls display my company name on caller ID instead of the company phone number.

Customer Service reps are timely and were able to add this feature to my profile however indicated it takes up to a month to replicate across the data servers.

Found a great # and bought it. I had a lot of questions about porting over to a new Cell Company. They answered all my silly questions. After I signed up with my Cell company and had trouble getting them to post the "wire" line over customer support at Number Barn helped so much.

I am thankful I bought from them and not from another company. NB seems to want to earn you business. They have from me for sure.

Could not work with Verizon. They don't use a system than can work with some major carriers. Wasted a week

No customer support, sporadic service
We actually need to speak to our customers so a number that works "sometimes" is not a great option. Customer service is beyond terrible, no phone support and takes hours for an "auto response" ummmk

Cheap phone bills, techs I've never seen anywhere else before (conventional big telecommunication companies or smaller similar virtual phone companies). I almost didn't want to post this to recommend them because I just want to keep this to myself.

So these guys claim they take up to 5 days to port. Not the case. We have Benn getting extension request at my new carrier from them almost everyday. Each time they request 3-4 days to port. Complete wait of of time. Don't port from here.

I paid for a Vanity phone number for my new business I am starting. My wireless phone company has been trying to port the phone number to their system but have been unsuccessful for over a week and a half. They told me it was Number Barn's fault at which point I reached out. The owner of Number Barn was nice enough to call me and stay on hold with my phone company which took almost two hours to get it sorted out. Great service! Thanks Guys

Numberbarn took our phone number of 20 years after our credit card expired. They did email us, but we missed the message and they took our phone number and sold it to someone else! They could have called! What a scam!

My daughter went abroad for a year and didn't want to lose her number. For just $2 a month, we ported it to Number Barn. Very easy. She got her voicemails emailed to her in the interim. She's home now and we ported back to our wireless carrier. So easy! We saved a ton over having to keep the number active with our wireless carrier. Number Barn information is excellent. I almost regret not needing the service anymore since she is home. Highly recommend!

I haven't been with Numberbarn very long, but so far so good. I think it's great you can park a number for as long as you like for future use without having to get an expensive cell provider just to keep that number. Customer response has been quick. They display all customer FAQ quite well on their website. I only ported one number out so far and it went fast and smooth. I see what they mean by a port request expiring after a few days. I had an issue with T-mobile having trouble with a port expiring before the port can go through. You do need to ask for extra days on the port sometimes because the automated system will kick it out. I don't think most customers give this company a chance and understand the porting process can be different in every situation. I hope Numberbarn is around a long time.

I am using this place for all my phone number needs of my entire family.

Was able to buy vanity number at a reasonable price and port out to my Canadian service providers without any hassle.

If the information submitted are in order, they are releasing the numbers in lesser time.

Many of the providers here are not familiar with porting land lines. That makes the process bit hard occasionally.

Overall great place for custom numbers.

Joseph

Porting my number over from AT&T to NumberBarn was effortless. It only took a few days for the transfer to be completed. I immediately had access to Call Forwarding, SMS and Voicemail, using my same number. NumberBarn gave detailed instructions for setting up my account, and was quick to respond and offer support for my questions. I could kick myself for not making the move to NumberBarn sooner.

Nothing was smooth, they destroy you in charges not discussed in the porting. Nothing is selling and they made it sound like they are advertising like crazy when in fact they are not putting in any effort so they can continue to rob you with all kinds of charges. They absolutely will not take a phone call and says it saves us money. I am stuck paying hundreds a month for nothing.