Omaha Steaks has a rating of 4.07 stars from 553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention christmas gift, dry ice, and timely manner. Omaha Steaks ranks 3rd among Food Delivery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
We bought the ham for our party because, when I Googled for "the best baked ham" we could buy online, Omaha Steak's Durok Boneless Ham came in #1 or at least in the top 3 from pro reviewers, and the price was reasonable. The online process is well-developed and the ham in indeed very good (though a tad too salty, in my opinion). Several guests wanted to know where we got it! We'll be back for more!
Though the bacon wrapped filets were very good all the other meets were very tough and after spending this amount of money I would think they would he using better quality meets! The potatoes and apple tarts were a good Addition but did not make up for poor quality of t h e meets! Will not buy again and will make sure I tell everyone I know how disappointed we were!
We bought the ham for our party because, when I Googled for "the best baked ham" we could buy online, Omaha Steak's Durok Boneless Ham came in #1 or at least in the top 3 from pro reviewers, and the price was reasonable. The online process is well-developed and the ham in indeed very good (though a tad too salty, in my opinion). Several guests wanted to know where we got it! We'll be back for more!
I have enjoyed the purchasing experience with Omaha Steaks for several years now. The high quality and reasonable prices of their products always brings me back. I am rarely, if ever, disappointed and if on those very rare occasions when I am, Omaha Steaks always makes it right. I could not be more pleased with Omaha and their delicious meat products. They do not disappoint!
Thank you so much for the 5 star review. We are grateful for your business and loyalty!
I ordered for the first time as a Christmas gift, We just ordered for our second time some different items, would like it shipped faster than 14 days and please ad more dry ice when shipping to Florida. Thank you
Will make sure to pass this feedback on. Appreciate your business.
I placed a fairly good sized order and had it shipped to a couple in California. The message I received from ohmaha steaks was it would arrive on a certain date. It never arrived. I called the couple again a few days later and still nothing. I then called ohmaha steaks and told a very pleasant lady about the order. She apologized for the everything and had a brand new one sent out that night. The couple did receive the package that Wednesday.
We're so sorry to hear about the first experience you had with us! Happy to hear we were able to correct things! Hope to see you soon. Thanks so much for your business and the 5 star review.
Overall, quite pleased with my last order. Good variety. I had a gift card and promo code to help with expense.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Still waiting for our Omaha delivery scheduled to arrive on January 13,2024. No contact from Omaha regarding any delay, no update other than to say shipped with January 13 expected arrival on the 13th, Omaha web site said the same thing.
Finally after struggling through the suggested help sites could find no way to track the order to confirm if it was late or stolen off my porch!
Finally found a contact number and was told it would arrive on Tuesday 4 days late. Not a great experience, hopefully it does get here so I can stop checking to see if maybe it's here
We dropped the ball on this one. Sorry your shipment was late, but if you DM us we can make this right. Can you please send us a message to custserv@omahasteaks.com with the subject line "SiteJabber" so can look into this. We look forward to hearing from you.
I gave 2 gift sets as Christmas gift. Both recipients are very satisfied with their orders and have enjoyed some of the items.
You just got the gift that keeps on giving!
Gave Omaha Steak packages to both my kids for the Holidays. They both were thrilled and said, More next year Dad? Please?
This is the feedback we live for. Sounds like we will be seeing you next year! Thanks so much for the 5 star review. We appreciate your business and loyalty.
Great Steaks we will order again soon.
David B Kellaway U.S.D.A. Red meat Inspector from N.C. I know meat Good job
We think you're pretty swell too, David! Thank you so much for the 5 star review.
I received filets among other items as a Christmas gift.
The filets had silver fat all throughout them. I couldn't even chew it. I will never order from Omaha again. I sent my brother the same package and there's where the same way. What a disappointment. I would've gave them NO STARS!
Omaha Steaks is committed to providing our guests with the best steak experience in the world and this is not it. Please send us your information via private message to custserv@omahasteaks.com with the Subject Line "SiteJabber" so we can make it right. We look forward to hearing from you.
I stated before, the potatoes were gross, the apple tartlets had too much dough and not enough fruit filling, and the chicken was quite small and not very good, BUT the steaks, burgers and smokies were delicious and I really liked the cooking instructions for the steaks. Unfortunately my cc'd was compromised and I can't use it now for online purchases. Do you deliver to Canada? I would definitely order from this company again.
So sorry to hear about not being a dan of the potatoes, apple tartlets or chicken! Definitely not the experience we strive for. Can you please send us a private message to custserv@omahasteaks.com with the subject line "SiteJabber" so we can look into this and make this right? We look forward to hearing from you.
Orders always as described. Very helpful with handling questions re: order. Great followup and tracking. I send to my Grandsons so I know they are eating well. Will always choose Omaha
You just won Gift Giver of the Year! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Had a very good experience shopping in the store and would highly recommend anyone to go there. Ms. Piskorski was very helpful.
Cue the happy dance. This is the feedback we live for. Thank you for the 5 star review.
From ordering, packaging and delivery everything was handle by experts, Then the best part eating the delicious steaks, burgers and prepared foods. The steaks and other meats are of the highest quality, the prepared meats and side dishes taste like homemade. A delicious and affordable way to feed you and your family restaurant quality dinners at home. I
You’re making us blush, Thomas!
Not sure if the caramel mousse cups changed their recipe but I remember them being MUCH better - I don't care for SALTED caramel and they were extremely salty - other than that...Everything was AMAZING!
Oh no! So sorry to hear that you weren't a fan of our Caramel Mousse Cups! We will make sure to pass this feedback on to our Product and Development Team.
Many thanks for helping me spread the joy this holiday season with delicious steaks, meats, meals and desserts! Everyone commented these were the best gifts so you know where I will be shopping next holiday!
Who knew the perfect gift came in a cooler? Oh wait, we did! Hope to see you next year!
Great. The person who completed my order was knowledgeable, told me about deals that were available, and very mannerly.
Customers like you are pretty rare! Get it?
DO NOT BUY! I've been hearing about Omaha steaks on the Bob and Tom show for years and years. Obviously Omaha steak spends a lot of money to advertise their products that are a terrible deal and the customer pays for it! Look at the ratio of five star reviews to one star reviews. The one star reviews are catching up to the five star reviews. The reason for this is there is no value in these products. And once you buy Omaha steaks will relentlessly market you. BAD DEAL!
Products used:
Bacon wrapped filet, chicken, hot dogs, crappy sides
Oh no. So sorry to hear about your experience. Can you please send us a message to custserv@omahasteaks.com with the subject line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.
The quality and freshness of the meats are first rate. We have given up trying to make burgers with the supermarket ground beef that we were accustomed to buying. We love the steak burgers They are a nice size and juicy. The hot dogs are about as good as hot dogs get, and we have tried most brands. I wish however that they would make a smaller version of the jumbo franks. They are too big to fit most hotdog buns.
The steak, pork and chicken are really good also. We especially like the pork. So we can recommend Omaha Steaks to anyone.
We're hanging this comment on our fridge! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
I ordered only a few days before Christmas and it arrived quickly and my in-laws loved everything that was included in the package!
Someone just won Gift Giver of the Year!
Though the bacon wrapped filets were very good all the other meets were very tough and after spending this amount of money I would think they would he using better quality meets! The potatoes and apple tarts were a good Addition but did not make up for poor quality of t h e meets! Will not buy again and will make sure I tell everyone I know how disappointed we were!
Oh no! Definitely not the experience we strive for. We stand behind our 100% satisfaction guarantee. Can you please send us a Message with your order number, so we can look into this and make this right? We look forward to hearing from you.
Received a box for Christmas. Ordered again in February. On a recurring basis every three months. Guess that says it all.
Hey, new bestie! So happy to hear you stuck with us. We will see you in a few months. Thanks for the 5 star review.
A gift so excited to try these for the first time. Bacon wrapfilet were so tough. How disappointing!
* Omaha Steaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Oh no! Definitely not the experience we strive for. So sorry to hear you weren't a fan of our Bacon Wrapped Filets. Can you please send us a Message with your order number, so we can look into this and make this right? We look forward to hearing from you.
Wonderful value. Great flavor. Packaged well. Filet Mignons wrapped with bacon are my absolute favorite. The "Franks" are too!
You’re making us blush, Gregory! Thank you so much for the 5 star review. The Franks and Bacon Wrapped Filet's are definitely some of our top favorites!
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
You have excellent taste! That’s one of our favorites, too